9.0
Exceptional
From 356 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Palazzo Caruso

Number of reviews per page
20
40
Top reviews
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Palazzo Caruso is a lovely hotel, in the heart of Rome…close to so many monuments and sights. The staff, Jino and Louisa are the best…warm, friendly, caring and helpful. While we did not have breakfast in the hotel (we have in prior visits)….it is very fresh and plentiful. Our room was beautifully appointed and clean. It was very cold in Rome this January, but the Palazzo Caruso heating system was wonderful and kept us warm and cozy when in our room. Whenever in Roma….we will stay at the Palazzo Caruso on Barberini Piazza. Thank you for a wonderful experience in the Eternal City.
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Sarah Jayne Welder
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice, friendly staff. Clean rooms. Great location. Metro and bus station very close.
Sherry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was extremely nice and courteous to make sure you had a nice stay. Peter fixed a wonderful breakfast every morning. Perfect location. Highly recommend this hotel
Lydia
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location. The staff was very friendly and helpful. Good communication. Highly recommend.
Natalya
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very good location, very convenient. Close to Spanish Steps.
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very clean and very roomy and had a special ‘closet’ to unfold two suitcases. Very convenient.
Jennifer
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room style and cleanliness, and the location were highlights of this hotel, which I had known based on my prior research and the description of others was accurate. However, if you have an adjoining room, you can hear everything coming from that room--television, full on conversations, etc. The other downside is that the hotel does not provide the typical creature-comforts of U.S. based hotels--no luggage service; no slippers/robe, no central lobby. It reminded me of an Air BNB or a stay at someone's home.
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Pedro
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Smaller than expected. No installations to be 4 stars
Carlos
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had a lovely stay . The views are stunning from the property. The breakfast was very nice if basic. Staff very pleasant. Access road is the width of one car so complicated if you meet an oncoming vehicle. Overall its four stars. Rooms large but quite basic, only Italian tv channels and poor quality towels and shower products.
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Karen Anne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a fabulous 4 night stay at Palazzo Caruso and the reception staff were all helpful and friendly during our stay. We had a beautiful suite, the bed was huge, very comfortable and we had an amazing view of the Titon Fountain! The shower was really powerful and there was lovely shampoo, conditioner and shower wash in addition to liquid soap and body lotion. Hotel decor was lovely and the original ceiling beams were beautifully decorated, which particularly appealed to me. Breakfast was great and could be taken on the small rooftop terrace, though we chose to stay indoors in the heat! Piero, our breakfast host, was chatty and informative and freshly prepared omelettes and scrambled eggs, to accompany the 'continental breakfast', in addition to making all sorts of delicious cakes. Hotel location was cenoral to many of Romes amazing places of interest and was perfect for us, as we love to walk between sites, but also be close to the metro. We are looking forward to staying at Palazzo Caruso again next year and would highly recommend it.
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Alexandria
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This hotel was absolutely excellent and one of my favorites from my 10-day trip through Italy. The location in Rome was perfect — a nice mix of tourist attractions and local life. We were able to walk to beautiful parks, the Trevi Fountain, and great shopping. The staff was incredible. From the moment we arrived, the team worked seamlessly together — helping with our luggage, making check-in and check-out smooth, and providing truly white-glove service. Typically boutique hotels don’t have a lot of staff, but this team still made us feel completely taken care of, which was very much appreciated. Our room was spotless, spacious, and calming, with a very comfortable bed and a large bathroom — perfect for getting real rest after a busy day exploring. The breakfast buffet was outstanding, with plenty of options plus fresh chef-prepared items like omelets and eggs. Overall, this hotel felt like a well-oiled machine that never came across as pushy, just genuinely welcoming. I would highly recommend it and will definitely be back.
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Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A few minutes walk to most places you want to see. Staff was friendly and the room was clean and spacious. Many food options in the area.
Roman
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Stayed at this boutique hotel during my birthday trip to Rome. The location is superb! Right in the middle of everything, yet the room on the 5th floor was quiet and no outside noise from the street was bothering me either during the day or at night. Special thanks to Piero, the breakfast manager, who made a mini birthday cake for me with a candle, which was a pleasant surprise and made my day very special! Louise, a lovely lady at the reception who was able to help book some good restaurants nearby.
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Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had a lovely stay…staff was extremely helpful and friendly. Would definitely stay here again
Cristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful boutique hotel in Piazza Barberni. The staff was very helpful and friendly. We were greeted every time we came to through the door! Concierge gave great tips on restaurants and attractions. Piero the chef that made breakfast daily for us, was incredible. Don’t miss out on the fresh, homemade treats! !The location is great for walking to the Spanish Steps and Trevi Fountain. We are in our sixties and had no issues. We highly recommend this hotel! Thank you for a fantastic three nights; we will be back ❤️🇮🇹
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Loretta
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This is a great small hotel in central Rome, great location, very walkable and close to the subway (which we did not use). The staff is great and breakfast on the balcony overlooking a Benini fountain is a plus So glad we found this gem and will stay there again the next time we are in Rome
Francesco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Had a wonderful family holiday in Rome for just under a week. Accommodation was excellent with two rooms and bathrooms joined by common living room with a view of Fontana Tritone and Piazza Barberini. Perfect for stay with children. Location was excellent. Easy walking distance to Spanish Steps, Trevi Fountain, Pantheon, and not too far a walk to Colleseum and Roman Forum. On Main Bus route for easy public transport to Vatican. Hosts were very welcoming and generous with local information. Would be very happy to stay again.
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Anna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This property is two stars at best. It looks like hostel. Our shower was leaking into the rest of the bathroom. There was at least 2” of water on the bathroom floor after the shower. There were mosquitoes in our room that were biting us all night. Only one staff person on site that was not helpful and was pretty rude. They refused to compensate us for the horrible stay. Do not stay at this hotel.
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ANGELO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Such a beautiful hotel and team. Great location
Number of reviews per page
20
40