Crystalbrook Albion

Explore Crystalbrook Albion
9.6
Exceptional
From 338 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Traveler Reviews Crystalbrook Albion

Number of reviews per page
20
40
Top reviews
Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely property in great location. Recommend.
Stephen
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

enjoyed my one night stay. well apportioned room with good amenity and very clean.
Alex
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed at the Crystalbrook Albion because it was recommended on Michelin Guide, but it did not meet our expectations. The hotel itself was cool and the room was updated, but I would highly recommend staying far away from the “Cosy” room. It’s advertised as a room that can sleep two, but that is a stretch at best. No closet space, super limited hangers for dresses or dress shirts, and no walking space in the room. You’ll find yourself living on top of each other if you’re traveling with two. The small room booking was likely our fault, but here’s more details on where the property itself let us down: - Extremely humid rooms. We were traveling in March when the summer temps weren’t even at their peak, but we still found our room to be humid. We had the cool air cranked down to 20 Celsius at night and would still wake up to a humid room and wet clothes. - Drain flies were everywhere. We had them in our room and saw them all over the lobby. - The walls are paper thin. The hotel advertises that the rooms are quiet, but the noise from the hallway and from the room next to us was very loud compared to others properties we’ve stayed at. This kept us up at night and woke us up early in the morning. - The spout on the sink in our room didn’t fit the sink, so we had trouble keeping water in the sink. The spout was too large for the small sink. - The lights on the safe in our room wouldn’t stop blinking all night. Staff was amazing and very accommodating! They were a 5 star crew!
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Colleen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is in a great lication. The staff are great. The honesty bar is a great addition to the experience. However our room was not really up to luxury standards. The room needs places to put luggage. No luggage stands. One small drawer makes it awkward. Also it smelled like damp washcloth unless we left the windows open. They did remove the smelly pillowcases but it dudnt get rid of sour smell. The rooftop needs better furniture. The wire seats are not comfortable and things have rusted which makes it feel less enjoyable. For the price its not up to standards. Still a nice stay.
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Lisa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Charming boutique hotel. Really interesting decor in an old convent in the heart of Surry Hills. Will happily return next time we’re in Sydney
Howard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very quiet , no fuss
nan
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

nice room and amenities - cute roof top
Colton
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was great.
Roger
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was spacious and welcoming. We were given an upgraded room, which further enhanced our overnight stay. The check in staff were helpful and assisted us with our questions. It made for a relaxing stay!
Jason
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Excellent location. Walking distance to everything but still in a quiet and cute local neighborhood.
Edward
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We loved our stay. Rooms a little small however very comfortable.
Dorothy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Ok for a night stay .... mosquitos in the room. Breakfast to go was nice touch.
Haley
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Crystalbrook is perfectly situated in Surry Hills. It’s perfect to travel throughout Sydney, with many transport options. But there’s also a great restaurant and bar scene nearby. The rooms are cleaned and well kept, and the staff is very friendly. Great stay overall!
karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

attention to detail, unique
Naomi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Chic, boutique hotel. Excellent service from friendly, knowledgeable staff. Easy walk to local cafes, restaurants & bars.
Marc-Andre
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location. The room is beautifully decorated, it’s a very nice boutique hotel.
Kimberly
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very comfortable and stylish hotel! The staff were extremely kind, helpful and accommodating. I would absolutely stay here again.
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The Crystalbrook Albion is a lovely, individual, informal and very comfortable hotel. Situated in Surry Hills it is very conveniently situated for the CBD, and benefits from excellent neighbourhood dining. The staff are aall super nice, friendly and helpful and really made us feel at home.
Annmarie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Really cool area if you’re looking to walk Around and eat/drink locally. Hotel is a bit hidden looks like it’s in an alley! But inside is really nice and staff are helpful and friendly. By the way if you’re bringing a car you have the option to park on the street not just at the hotels designated parking lot (Which is $$$!) And it’s not that hard just follow instructions on street signs. And it’s much cheaper! Follow the road all the way down to the right you will see a few car slots there. We got lucky and where able to get a spot all 3 days we where there wed-Fri.
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Lea
icon-Leisure
Leisure
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Small friendly and charming neighborhood hotel, quiet but very accessible to main attraction areas. The only comment is that the bathroom is open to the bedroom so offered very little privacy.
Number of reviews per page
20
40

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