My actual room looked NOTHING like the photos advertised online. The floor was cracked and disgusting (see photo) and I was warned absolutely not to put toilet paper in the toilet or it would overflow. On the plus side, the bathroom itself was clean, and the hot water did come on eventually, after waiting a long time. I would not stay here again.

The service was excellent; All staff were very helpful. The room looked great and was very clean. The location is superb, right in the city center, making it very convenient for travelers.

Room was okay for the price. Bathroom shower was a nightmare as didnt drainquick enough and the floor was wet and very slippery. Staff were okay. To improve bins need emptying daily.

Nice clean room. Check in is restricted to between 3pm and 6pm. Hot water is temperamental and no luggage store

Everything was wonderful at R34 Boutique Hotel. The check in process and check out was so easy and friendly. The staff was very friendly and helpful. The water pressure in the shower was fantastic. The location is great too right in the center of Sofia City Centre. The rooms were very clean too! I would absolutely stay here again.

Very close to the all attraction.

Perfect location. Deceived by images on website. Eexternak images were of neighbouring hotel and showed bar on site. No bar as was being refurbished and no mention on booking.

Very convenient location.

Room was spacious and beautiful design. Great location and the beds were comfortable. I like that they provided an additional lounge area. Internet connection was good and it’s close to all transportation. The hallways always had a beautiful scent. I think they are doing renovations so the check in process was a little unclear. It’s really a great place to stay.

My remark is that that it a bit noisy area

Great location. Some small tweaks would take this hotel from great to excellent. They need hooks on the walls for wet coats and towels and leave the fridge plugged in!!! 1 coffee capsule per person per day would also be appreciated

Super boutique hotel, right in the middle of the city and close to restaurants, shopping and all kinds of public transportation. Super easy to find and get into.

Great location. Modern decor. Pleasant receptionist. Odd 'bar/kitchen' with lovely tables and chairs but only cups and a kettle. Only supplied with two herbal teas and two sachets of coffee and no milk in room for three night stay.

Really nice hotel. Enjoyed 3 nights here in March. Don’t be put off by the frontage, lot nicer inside. Would have given 5 stars for everything but issues with the hot water in the shower meaning it didn’t last too long. Staff said it was due to age of building.

The only good thing about this hotel is the location - room smelled of cigarettes when I checked in - you can't flush toilet paper - the water pump is insanely loud - the walls are thin, you will hear your neighbours - no hot water (instructions say to let it run at max for a few minutes but that only get it to no frigid) - no locks on inside of door. Doors are unlocked with a code which probably isn't changed. Not good for solo female travelers

Situated in the center, check in was easy with friendly staff. Room was spacious, clean, comfy and well equipped. Perfect location for sights, food and drinks

The hotel is a gem. Very modern thoughtful design and furniture. Right in the middle of the city; in walking distance to everything. We had some WiFi hiccups after a power outage; but they tirelessly worked on resolving it- highly recommended

Really nice room and easy to access

Very good location . Friendly staff not much character. Safe and organized .

Really nice big room, nice staff, view out my window was a bit rubbish but I personally didn’t mind.