The staff was amazing! The hotel was incredibly quiet, I couldn’t hear any noise from the neighboring rooms, which made for a very relaxing stay. The restaurant staff was also exceptionally professional, friendly, and attentive. They provided outstanding service throughout my visit.

Is in down town

Very close to centro, convenience stores available very close. Staff are awesome.

Everything ok

Staff were nice but hotel very rundown and creepy. Found other peoples hair in sheets and in the bathroom

Good service

Muy limpio el personal muy amigable relativamente un muy buen Lugar para alojarse la Noche

The bed mattress was HORRIBLE!! Really hard and uncomfortable!

Excelente personal. Lugar muy seguro y ambiente familiar

it was acceptable.

Overall based on Mexican standards it was acceptable. I hold US locations to a higher standard.

I didn't travel

Good stay

The staff is awesome

I love this hotel, Is very safe

Ok

Nice hotel and nice customer service, tasty food

The entry and dining area are nice. The room was the smallest I have every stayed in. Other than TV, totally lacking in amenities. No hair dryer. No shampoo provided. No tissues. Unattractive room. Shower head needs to be replaced. No washcloth. Etc.

Nice hotel pretty close to the city plaza, easily accesible to restaurants. Place was nice and well kept, staff was friendly

Excellent hotel and convenient location!!! I stay there anytime I am in Reynosa!