9.6
Exceptional
From 388 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Traveler Reviews Arome Hôtel

Number of reviews per page
20
40
Top reviews
Michelle
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a charming hotel. Excellent location, close to promenade, lots of restaurants around. The staff were very friendly and helpful. The rooms were very clean and well equipped. I felt safe walking there in the evening. All in all, this was a wonderful place to stay and I would recommend it
Peter
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean, and the staff were helpful. There's a coffee maker in the room, and they provided a croissant in the morning. There is no elevator, so be prepared for that. The listing says that a bottle of wine comes with the room, which is not the case. But for one night, it was fine.
Nicola
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good location
Hi Young
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The location was great. The room was small, but well equipped. House keeping was excellent. Shower stall was a bit too small. The staff was exceptional. Morning croissant was a nice addition.
meghan
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Not clean. Not even in a "don't look too close" way just in a everywhere you look is dirty way. When I arrived, the young man led me up the stairs to check in never noticing that might need help. I arranged a late check out with this same person but he failed to record it leading to the "owner" banging o. My door whole I was in the shower.
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Archana
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was wonderful with the right level of comfort and modern touches with the espresso machine and ho pot. And a small fridge The service was excellent and a five minute walk to the Rue de Anglais and nearby sites. The service is personal and very kind. They helped with all requests and were very prompt, courteous, and kind. Would definitely recommend it.
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Derek
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great location. Room was clean and comfortable. Staff were polite and helpful.
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location and staff, they were very friendly gave great recommendations and not too far from trans or from the beach
Tim
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice location, friendly welcome. Room was comfortable and clean. Morning croissant is a lovely touch.
MISS
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The room was absolutely spotless. Extremely friendly and helpful staff. Ideal location convenient for the promenade, beach and shops. Would definitely stay again.
Hilde
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Incredible friendly and helpful staff. We had a small but perfectly formed room with a window facing the church.
Ethan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Hotel was very clean and in a convenient location. Room was, as advertised, very small and only accessible via stairs. When I say small, the shower is barely large enough to turn around in and there is not enough floor space to open two suitcases. Again, this is not a knock on the property - it’s what they advertised, but travelers should go in eyes wide open.
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Bryce
icon-
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

A tidy room perfect for a solo traveler. Check in was smooth, and they even helped me with my luggage up the stairs as there is no elevator.
Christine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very unique property with a French charm. Loved that they delivered croissants every morning. The hair dryer was broken, so they gave me one to use, which I appreciated very much! It seems to need a little tlc. The area seems safe and convenient, but it’s a little dirty in the area.
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff was very polite and friendly. Bathroom/toilet areas extremely small...and I'm 5'9"...I know it's Europe, but too cramped for 2 people.
Lia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We loved the location - close to beach and in a quiet neighborhood!
Jeanna
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I had a lovely stay here. The staff was super kind. He even carried my luggage up to the room since there’s no elevator, and he took the time to explain all the details about the room. The location is very convenient, with a laundromat, grocery store, and the beach all close by. My favorite part was the fresh croissant delivered to the room each morning, hanging right on the door. Such a nice touch!
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keely
icon-
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

great location, lovely staff, great tea and coffe and hot choc in room and croissant on door each morning! great spot!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

It was dingy and cramped with peeling paint and mold in the shower. The bathrooms smell like a sewer and are barely separated from the bedroom. But this was only the tip of the iceberg. Every day when we left our room, we’d lock the door. And every evening we’d come back to find it fully unlocked. We asked an employee about this and he said only “It’s the cleaning lady.” We had to SPECIFY that we wanted her to lock the door. We returned next day to find the door fully unlocked again. Finally, on our first evening around 11PM my friend and I were talking in our room, and a woman knocked on the door and asked if we could keep it down. We apologized profusely and were silent from then on. The walls are super thin. There was no music on, no TV, just us having a conversation. The next day when we were coming back to our room the hotel manager (?) stopped us and said there had been a problem. He said we had been loud. We immediately apologized profusely again. The bizarre thing is that he proceeded to berate us for a good five to ten minutes. He said she had recorded us (HUH?!) and after 10PM you have to be very quiet (no one had said this). He said we were at risk of being kicked out and acted like we had committed a crime. I’ve never felt more unwelcome anywhere. I’m a quiet person, I try very hard not to bother others, and we stopped as soon as we knew. We were terrified the entire rest of our stay, tiptoeing, barely whispering, scared to brush our teeth. Horrible.
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Anna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice, small hotel. Good for a short stay
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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