Told the place was closing at 6pm, but no one was there at 5:50 when we arrived, but could access the room. Dinner booked on line was then not available as the staff had left for the day - no notice of this 😡 until someone rang to see what time we were arriving.
Breakfast was not well organised and the earliest time had been changed to 9:00am - it was 9:45 before we were served due to the queueing system and residents not being served first. We were then charged for a breakfast which was included in our booking as room numbers were not asked for. Might stop again if certain small issues were addressed. We await refund for the breakfast…..