Somerset Bencoolen Singapore

Explore Somerset Bencoolen Singapore
8.9
Very Good
From 172 reviews
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Cleanliness

9.2

Room Comfort

9.1

Meal

8.0

Location

9.2

Service and Facilites

9.0

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Surroundings (3)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Accessibility (2)
Staff Friendliness (2)
Wifi (2)
Bathroom (2)
Hotel Area (2)
Family Friendly (1)
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Traveler Reviews Somerset Bencoolen Singapore

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Customer reviews
P***a
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9.7
/10
Reviewed 3 week(s) ago
Great experience.. I love the surrounding.. near Masjid.. near food court and also near MRT Bencoolen.
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Accommodation's Reply
24 Apr 2026
Dear P***a, -- Greetings from Somerset Bencoolen Singapore. -- Thank you for sharing your kind feedback following your recent stay with us. -- All of us are truly delighted to know that you had a great experience and that you enjoyed the surrounding area. It is wonderful to hear that our location added convenience and value to your stay. Being close to Masjid Bencoolen, nearby food courts, and directly opposite Bencoolen MRT station allows our guests to enjoy easy access to dining options, places of interest, and seamless connectivity around the city. We are glad that this contributed positively to your overall experience. -- We sincerely appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. -- We are at your service and we wish you well. -- Kind regards, -- The management of Somerset Bencoolen Singapore
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Great location and great surrounding.. Near MRT station, near food court, near masjid.. Everything was good
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Accommodation's Reply
20 Apr 2026
Dear P***a, -- Greetings from Somerset Bencoolen Singapore. -- Thank you for sharing your kind feedback following your recent stay with us. -- We are delighted to know that you enjoyed our convenient location, with easy access to the MRT station, nearby eateries, and surrounding amenities. -- It is wonderful to hear that everything met your expectations and contributed to a pleasant stay. Your positive comments are truly appreciated and serve as great encouragement to our team. -- Thank you for giving us the great pleasure and privilege to have been of service to you. -- We look forward to welcoming you back for another enjoyable stay in the near future. -- We are at your service and we wish you well. -- Kind regards, -- The management of Somerset Bencoolen Singapore
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Strategic location, quite spacious rooms, some of the equipment is old, but cleanliness is still maintained.
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Accommodation's Reply
13 Apr 2026
Dear G***t, - Greetings from Somerset Bencoolen Singapore. - Thank you very much for taking the time to share your candid feedback following your stay with us. - We are delighted to know that you appreciated our strategic location, the spaciousness of the apartment, and the cleanliness standards that were maintained throughout your visit. It is always rewarding to know our convenient setting near many eateries, amenities, and public transport options added positively to your overall experience. - At the same time, we sincerely thank you for your honest comments regarding the condition of certain apartment equipment and in-room furnishings. Please accept our apologies that some of these features appeared dated and did not fully meet your expectations. Guest feedback such as yours is truly valuable in helping us identify areas where enhancements are needed. - Please be assured that your observations regarding the older equipment and furnishings will be shared with the relevant parties for their review and consideration as part of ongoing improvement plans. We are committed to ensuring our apartments continue to provide both comfort and functionality for every guest, and your comments will certainly help guide future upgrades. - Thank you once again for your thoughtful review and for recognising the cleanliness and spacious comfort of the apartment despite the areas highlighted for improvement. We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back for an even better stay experience in the future. - We are at your service and we wish you well. - Kind regards, - The management of Somerset Bencoolen Singapore
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly and helpful, allowing early luggage storage and check-out. The rooms are clean and the neighborhood is nice. It's close to the MRT and Bugis, within walking distance. I've stayed here several times and have been very satisfied.
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Accommodation's Reply
25 Feb 2026
Dear B***a, Thank you very much for your continued trust and support of Somerset Bencoolen Singapore. We are truly delighted to know that you have stayed with us several times and remain very satisfied with your experiences. Your kind words about our friendly and helpful team mean a great deal to us. We are pleased that the luggage storage and early check out arrangements were convenient for you, and that you found the rooms clean and the overall environment pleasant. It is also wonderful to hear that our proximity to the MRT and Bugis, all within walking distance, continues to enhance your visits. We sincerely appreciate your loyalty and look forward to welcoming you back to Somerset Bencoolen Singapore for many more comfortable and enjoyable stays in the future. Warm regards, The management of Somerset Bencoolen Singapore
Amelia F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Nice hotel, good facilities, and near MRT, mosque, bus station
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Accommodation's Reply
06 Jan 2026
Dear Amelia F., Warm greetings from Somerset Bencoolen Singapore. Thank you for taking the time to share your feedback following your stay with us. We are pleased to know that you enjoyed the hotel, our facilities, and the convenience of our location near the Mass Rapid Transit station, the mosque, and the bus station. It is always rewarding to hear that our surroundings and amenities contributed positively to your experience. Your kind comments are greatly appreciated and will be shared with our team as encouragement to continue providing comfortable and convenient stays for our guests. Thank you once again for choosing Somerset Bencoolen Singapore. We look forward to welcoming you back in the future. Warm regards, The management of Somerset Bencoolen Singapore
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
Highly recommended to stay here if you are in Singapore, because it is close to the MRT and buses. Next to the apartment there is also a mosque so for Muslims it is very easy to pray. Right below the apartment there is a Padang restaurant. The most important thing is that the apartment is very clean and complete
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Accommodation's Reply
07 Jul 2025
Dear F***h, -- Greetings! -- Thank you very much for your glowing review and for choosing to stay at Somerset Bencoolen Singapore. -- All of us are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us, as we firmly believe the best form of marketing our serviced residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness! -- We are pleased to know that you enjoyed the convenient location, the proximity to public transport, the mosque, and dining options, as well as the cleanliness and completeness of the apartment. With your recent experience staying with us, we sincerely hope our serviced residence will be your choice lodging whenever your travels bring you back to Singapore. -- We are at your service and we wish you well. -- Kind regards, -- The management of Somerset Bencoolen Singapore
Adam J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 104 week(s) ago
Good value, great position, wasn't serviced daily. Sunday and public holiday missed out, but servicing seemed to be offered in the later afternoon, not the morning. Not sure why.
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Accommodation's Reply
18 May 2024
Dear Adam Richard Janson, -- Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for taking time to review your recent 7 nights stay experience staying with us. – All of us are delighted you and your lovely wife had an enjoyable and comfortable stay with us and you found the central location of our property with the easy accessibility to many eateries and various transport options convenient and to your liking. ----- Regarding your feedback about our cleaning schedule, please allow us to clarify as we would like to let all our potential guests know about our services and facilities before they decide to make their reservations because we understand our cleaning schedule may not be ideal for some guests’ stay requirements or preference, information on our housekeeping schedule is stated at the lower end of our property’s storefront on Traveloka website under the sections “Other Things to Note” and “General Check-in Instructions” whereby it states, “Daily Housekeeping (except Sundays and Public Holidays)).” We seek your kind understanding in this matter, and we hope our cleaning schedule will not deter you and your wife from staying with us again. – It has been our great pleasure and privilege to have been of service to you and your lovely wife. We earnestly look forward to welcoming your lovely wife and you back in the future. --- We are at your service, and we wish both of you well. ---- Kind regards, -- The management of Somerset Bencoolen
Icha F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 157 week(s) ago
Great experience, full kitchen set, clean room, spacious room. Next to mosque, in front of MRT station, lobby next to Padang restaurant, nearby stores easy walk.
+2
1 people find it helpful
Accommodation's Reply
13 May 2023
Dear Fatwa Robiah Adawiah, Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for awarding a perfect rating for your recent stay with us. All of us are delighted you and your lovely family had a wholly enjoyable and comfortable 3 nights stay with us, and you like the ambiance and décor of the 7th level one-bedroom Deluxe apartment your family and you stayed in. We are also heartened to learn you have found our central location ideal and convenient due to the proximity of Masjid Bencoolen which is just a few steps away from our serviced residence and having many eateries in the vicinity. ----- We sincerely hope you will now make our residence your choice lodging whenever your travels bring you and your lovely family back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and your family. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish all of you well. Thank you for your valued support. ----- Kind regards, The management of Somerset Bencoolen
Tjhin R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 190 week(s) ago
Great! Everything was smooth and nice, even though lobby still on construction.
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Accommodation's Reply
18 Sep 2022
Dear Robin, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for taking time to review your recent stay with us. We are delighted your lovely family and you had a great stay with us, and you find our 1-bedroom Deluxe apartment and facilities ideal for your family’s stay requirements. With your recent experience staying with us, we sincerely hope Somerset Bencoolen will now be your choice serviced residence in Singapore and that you will also recommend us to your family and friends. All of us have truly enjoyed being of service to your lovely family and you, and we earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. Thank you. Kind regards, The management of Somerset Bencoolen
Nur I. O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 201 week(s) ago
Had a fabulous 3d2n stay. Enjoyed my time here.
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Accommodation's Reply
04 Jul 2022
Dear Nur, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for reviewing your recent stay with us. We are delighted you had a fabulous 2-nights stay with us. With your stay experience at our serviced residence, we sincerely hope Somerset Bencoolen will now be your choice accommodation in Singapore, and you will also recommend us to your friends and family. All of us earnestly look forward to welcoming you back and be of service to you again. Thank you for giving us the great privilege and pleasure to be of service to you and all of us wish you well. Thank you for your valued support. Kind regards, The management of Somerset Bencoolen
Nazri M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 203 week(s) ago
This is my 2nd stay here and as usual the place is really clean and services are awesome! Plus point is that now they have a nasi padang restaurant at level 1. Will come back again soon! Thank you!
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Accommodation's Reply
20 Jun 2022
Dear Muhammad Nazri, Greetings from your friendly team at Somerset Bencoolen and welcome back! Thank you for your valued support for our centrally located serviced residence and for letting us know you had another great stay with us. As always, it has been our pleasure and privilege to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service, and we wish you well. Thank you. Kind regards, The management of Somerset Bencoolen
Estu N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 223 week(s) ago
Nice apartment to stay for family with kids. Cleaner come in daily basis, complete kitchenware. Close to city center, so easy to get foods. Blue and orange line nearby. However, we asked for early check in around 1pm, when we arrived room was not ready yet, and they gave improper room to wait. Basically in unfinished renovated room with dining chairs only. Waited for 2hrs without anyone giving information that room was ready. Only after we call, they say we can go to our room. We were so tired during the time, perhaps better room or at least comfort sofa will be helpful for improvement.
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1 people find it helpful
Accommodation's Reply
31 Jan 2022
Dear Estu, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our serviced residence and for letting us know your lovely family and you had an enjoyable and comfortable stay with us. We are delighted you find our spacious and fully equipped apartments suitable for families and we sincerely thank you for your kind mention on this matter. Please accept our sincere apologies for our inability to accord you an early check-in when you arrived at our residence as we were facing a full-occupancy situation and we could only assign our apartments after our residents due for check-out had left our property and the apartments cleaned. We seek your kind understanding over this matter and we hope this slight detraction will not deter you from staying with us again. We have enjoyed being of service to you and all of us earnestly hope to welcome you back. Thank you. Kind regards, The management of Somerset Bencoolen
Michelle D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 226 week(s) ago
Nice place to stay very clean and staff are friendly! I hope they will have promotions again.
2 people find it helpful
Accommodation's Reply
17 Jan 2022
Dear Dichoso, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for reviewing your recent stay with us. We are delighted you had a great stay with us, and you are impressed with the cleanliness and ambiance of our apartments and facilities. --- We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking our team for their dedicated service. Thank you! --- All of us earnestly look forward to welcoming you back and be of service to you again. Thank you for giving us the great privilege and pleasure to be of service to you and all of us wish you well. Thank you for your valued support.---- Kind regards, The management of Somerset Bencoolen
corby
icon-origin-TRAVELOKA
9.7
/10
Reviewed 331 week(s) ago
The location is just across the Bencoolen MRT station and also not far from Brash Basah MRT station. Right on the street corner, there is a food republic food court, across the street also bus station and taxi standby. The apartment is clean, spacious and good price compare with similar 4 stars hotel. Must return to stay again in the future.
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3 people find it helpful
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dimas p.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 335 week(s) ago
Really nice stay here for 2 days. With MRT access close, close to the mosque, the same level and spacious room according to price. But when there are repairs or additions to the building so that in the morning people have heard working. But overall here is fun and highly recommended to come back here again.
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4 people find it helpful
Atrisna H.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 342 week(s) ago
Nice place and comfortable stay for family
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Jiu L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 383 week(s) ago
Okay, the place, just a little scary about the ghost.
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4 people find it helpful
Demas A.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 385 week(s) ago
Highly recommended for family vacation, well located in the center, taxi stand right in front of lobby, Bencoolen MRT station just across the lobby, Bus stop was in 1 minute walking distance, really easy to go anywhere, especially if you go with young children like us, and also near 7 eleven and food republic (foodcourt with variety menu, open 24 hour). The place itself was very clean and well equipped with kitchen, cutlery, microwave, big refrigerator (really helpful for preparing breakfast for your kids), clean bathroom, living room, and comfy bed, made you feel like going to your own home after long exhausting day exploring Singapore. Check in and check out process was very fast. One minus point was the hallway to the room, it looks old and the lights were dim. But others was superb! Really enjoyed our stay here, definitely will stay here again. Thank you Somerset Bencoolen.
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2 people find it helpful
Marlin T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 385 week(s) ago
I stay in this hotel for 5 nights.. I'm sure to come back to this hotel if I travel to Singapore again.. very clean. close to MRT and Bus station.. very recommend..
1 people find it helpful
Djwa Intan Kurniasih
icon-origin-TRAVELOKA
9.7
/10
Reviewed 385 week(s) ago
We had a lovely stay. Courteous and helpful staff, clean and comfy rooms, complimentary breakfast made Somerset Bencoolen feel like home away from home :)
2 people find it helpful
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