Dear Valued Guest, Thank you so much for taking the time to share your first stay experience at Hotel Kuta Paradiso. We are delighted to hear that you received friendly, courteous, and exceptionally helpful service, from the quick check-in process to the cleanliness of your room and bathroom. We are also pleased that you enjoyed the swimming pool, fitness center, and airport transfer service. We would like to express our special thanks to Mr. Comang Vidane, and we will pass on his and the team's encouragement. We understand your comment regarding the room layout lacking a balcony, and we appreciate your feedback. We are pleased to hear that your overall experience remained positive and that you would like to stay with us again. Thank you for your kind wishes and encouragement. We will continue to strive to improve the quality of our service. We look forward to welcoming you back to Hotel Kuta Paradiso. Sincerely, Rio Juda, Ecommerce Manager, Hotel Kuta Paradiso