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Great location, very friendly staff, and an efficient service. I had a pleasant stay and would definitely recommend this hotel.

The hotel's location is very strategic, with everything within walking distance, including Pavilion, TRX, and Suria KLCC. The hotel rooms are very comfortable and clean. The staff is very helpful and friendly. The food is varied and delicious. We are looking forward to staying at this hotel again.

The hotel staff was very friendly, the rooms were nice, and the breakfast had a wide variety. Everything was good.

Staff was very friendly. Stay cool.

Wonderful place to staycation ⭐⭐⭐⭐⭐

Best hotel hospitality in Kuala Lumpur.

The food is delicious and the staff is friendly.

Always been a pleasant stay with JW Marriott

Everything was fine, the only downside was that the room wasn't soundproof, either from the outside or the door. And the breakfast was mediocre.

Recommended while in the city center

Very nice hotel and supreme location.. Love it.

Fast check-in process and no issue during my stay

Comforting bed and spacious room

Had a good experience staying in here, will be back soon!! Thank you!!

I love it, will get back if I'm in KL

Excellent service. They changed the breakfast time to Suhoor (morning meal), which was great. The location is in the city center, and the rooms are clean and spacious.

Best hotel ever, The Marriott really kept their hotel well. Location is great. Room was huge, breakfast is wonderful.

I had a pleasant stay at JW Marriott Kuala Lumpur. The food was good, and the staff were helpful and friendly. I was happy to receive a complimentary room upgrade during check-in. There was a small miscommunication regarding the breakfast inclusion, as my voucher stated it was included but it did not appear in the hotel system. However, the team handled it well and provided complimentary breakfast, which I appreciated. The only downside was the elevator waiting time, especially since my room was on a high floor. It often seemed like only one or two lifts were operating. Overall, I would consider staying here again, though next time I would request a lower floor for convenience.

I had a pleasant stay. The staff were very helpful and friendly. I also ordered room service, and the food was really good. The hotel is located in Bukit Bintang, right in front of Pavilion and within walking distance to Alor and TRX.