We can directly feel the hospitality and platinum class service since our first arrival. All staffs are well trained with greetings and smiles every time. Excellent room, with clean and tidy condition in every spots of the hotel. Very large area and concept of restaurant, bar, and swimming pool area. Our kids (7 year old and 3 year old) are feel free to run here and there as their playground. Swimming pool concept is excellent in term of depth level distribution, as our kids can enjoy and feel safe and comfy play around and swim in the pool. Just need extra attention as there is no lifeguard, only pool care taker or you can swim along with the kids and enjoy the nice condition there.