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  6. Hotel Equatorial Penang

Hotel Equatorial Penang

1, Jalan Bukit Jambul, Pulau Pinang, Malaysia, 11900
Others
8.4/10Very Good
According to 71 guests
Awesome swimming pool and clean room.
Mariam B. R.
See all reviews
Based on 540 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
USM - Universiti Sains Malaysia
(2.87 km)
Penang International Airport (PEN)
(4.53 km)
Hospital Lam Wah Ee
(6.44 km)
Kek Lok Si
(7.03 km)
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Review by Traveloka users
Review
8.4
/10
Very Good
Cleanliness
8.73
Comfort
8.81
Meal
7.96
Location
7.96
Service
8.12

49 Traveloka customers have stayed in this hotel and given reviews:

8.8
I like this hotel very much. It is very nice and the room is very spacious. We will definitely stay here if we were to come to Penang again.
6.0
Counter/Front desk services need to improve . I lose my watch at your hotel, and told them this watch very important to me and just new launch less than 10 days at Singapore and exclusive from my company (the losing time within might night till morning) but your staff give me the response not professional enough. More worst is your staff 10:00am morning take your staff key to open my room when I rest inside my room. Therefore your security need to improve. And your front desk say will reply me by email, but up to date never receive any mail from the hotel. Thank and regards.
10.0
Best experience...good environment
8.5
Staff is helpful and nice. Recommended for leisure stay.
10.0
Great hospitality by the customer service..did not keep us wait although the room was not ready for check in...CS quickly find other solutions...good job...
9.4
excellent service, highly recommended for breastfeeding moms like me. thanks for hotel room service staff for collecting and storing my expressed breastmilk.
9.1
Bed is comfortable. But WiFi in room about weak
6.6
Very old furniture and bed uncomfortable. Breakfast very good but overall I disappointed.
9.1
very good and good hotel to stay
9.4
Hotel is comfortable and clean.
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Based on
540 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business314
Couples49
Solo travel28
Family91
Friends getaway27
Rating Result
Very Bad
15
Bad
19
Average
84
Very Good
251
Extraordinary
171
Patrick D
Great Value for Money
Stayed at this hotel for the first time for 2 night recently. The decision to stay at this property was purely around proximity to our local office and was not the first option for our Penang booking team, but I was pleasantly surprised and glad I did stay here. At first glance the property looks a little dated but the rooms are modern, well equipped and finished very well. Check in was quick, fuss free and friendly. The first evening I had room service and the food was tasty, good value for money and well presented. The second evening when I had planned to eat in the restaurant, it was completely full with folks breaking their fast during Ramadan so I opted for room service again. Unfortunately the person who took the call seemed to have very little command of English so I had to repeat myself 3 times for every item that I ordered. Less than satisfactory was the TV in the room which only seemed to have access to 8 channels which I found surprising for a hotel of this quality. Check out was slow, most likely because the person handling it seemed to be a trainee and a little nervous. All in all very pleasurable stay, great value for money, close to the airport and very friendly and attentive staff. Would definitely stay here again.
Business - Jun 21, 2017
Shirl O
Great pool and fitness room
I loved the pool with cascade there, even though I had less than 1 hour to enjoy it due work commitments - would definitelly go back, club lounge was nice too ! I did not have a chance to work out at the fitness room but it seemed big enough for a good work out.
Business - Jun 18, 2017
Melinda C
Not 5 star
What a terrible experience coming to this hotel after leaving the Shangri la rasa sayang. No smiles here. Stayed in the North wing, which was definitely not 5 star. Room rather depressing. Kept awake all night by partying quests in the room next door. Where is the security!!!!!!. Pool area ok, but staff unfriendly. Dont use the small cafe, disgusting food and drink. Did not purchase the breakfast. You are quite out of the way, with no local shops close by. You have to use there rip off taxi drivers out the front, who will not put there meter on and charge you exorbitant costs to go a short distance. Very pleased when I checked out. Would not recommend this place to anybody travelling to Penang.
Solo travel - Jun 6, 2017
A J
Pleasant stay, good service
I stayed here for approximately one week, while on business. It is a very comfortable hotel, with an excellent breakfast, nice gym, and nice pool and related facilities. In particular, I'd like to highlight how helpful the staff were for various issues that I experienced while staying. They were attentive and able to help me with every problem, and did so with tremendous ease. The only drawback is related to location. You are quite a distance from restaurants or places to eat, not at the hotel itself, and therefore for dinner either need to eat at the hotel or a lengthy drive away. This is only problematic as the food at the various restaurants, while varied, is not particularly good. It is fine, and serviceable, but often served buffet-style, and thus very expensive. Given that street food is so good not far away in George Town and all around Penang, I'd encourage you to take a cab and go out...but just be aware when booking that options for food close-by are limited and not the best quality. With that being said, the included breakfast is excellent -- which makes the less delicious lunches and dinners even more of a quandary. To summarize, this is a great business hotel. Rooms are large and comfortable. Laundry and dry cleaning service is quick and inexpensive. The hotel gym and pool are clean, well working, and well staffed. For any extended stay in Penang, related to business, I highly recommend this hotel.
Business - Jun 5, 2017
elaineng_80
Family holiday trip over a weekend
This hotel is spacious, clean, set in green luscious surroundings, with good facilities and service. Definitely a hotel worth coming back to again especially with family. It would have been a further boost if there were more available amenities in the room eg more water bottles, shower gels available. Great hotel indeed with an affordable price tag
Family - Jun 4, 2017
See other reviews

A tax is imposed by the city: MYR 3.00 /room per night;

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Porter
    • Concierge
    • Money changer
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Separate shower and tub
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Heater
    • Non-smoking room
    • Swimming pool
    • Recreation room
    • Smoking area
    • Smoke free
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Buffet dinner
    • Cafe
    • Continental breakfast
    • Dining area
    • Snacks
  • Things to Do
    • Fitness center
    • Garden
    • Hot tub
    • Massage
    • Outdoor pool
    • Pool cabanas
    • Sauna
    • Spa
    • Steam room
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Theatre/auditorium
  • Nearby Facilities
    • ATM/Banking
    • Hair salon
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Transportation
    • Airport transfer
    • Area shuttle
    • Car rental
    • Limo or town car service
    • Shopping center shuttle
    • Valet parking
  • Sports and Recreations
    • Fitness
    • Golf
    • Outdoor tennis court
    • Squash
    • Tennis
  • Accessibilty
    • Access friendly
    • Wheelchair accessible
  • Kids and Pets
    • Babysitting
    • Highchairs
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Shuttle Service
    • Airport transfer

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Hotel Equatorial Penang is located in area / city Bukit Jambul.

    The hotel has a very good location, also near the Penang International Airport (PEN), which is only 4.53 km away.

    There are plenty of tourist attractions nearby, such as USM - Universiti Sains Malaysia within 2.87 km, and Penang International Airport (PEN) within 4.53 km.

    About Hotel Equatorial Penang

    Whether you are planning an event or other special occasions, Hotel Equatorial Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

    Hotel Equatorial Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    From business event to corporate gathering, Hotel Equatorial Penang provides complete services and facilities that you and your colleagues need.

    Experience a unique stay at the historical building of Hotel Equatorial Penang, which you rarely find in other places.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Hotel Equatorial Penang exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Hotel Equatorial Penang is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Hotel Equatorial Penang.


    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.