The service is suitable for the cost, the location is not too convenient. In return, the surrounding area is quiet, there are many restaurants next door so it is quite convenient.

Thank you for the service, especially Mr. Ian. He is so helpful.

The staff is friendly and fast, no fuss! Earplugs are useful if you're a light sleeper. The room is clean, and amenities are provided. Chose this hotel due to its location and I am alone, so the compact no window room is not a problem. The location is in the corner where food is immediately available (halal options!) (also 7-Eleven for morning coffee!), Ijooz is within reach (only a few steps!).

Affordable and very nice service!

Table to small even for laptop. Uncomfortable for work.

I stayed in the Fragrance Hotel Ocean View for six (6) days and I was given a room without a window. I've tried to request one but it was an additional 100 Singapore dollars. It was not ideal in anyway. If this is the agreement for a Standard Room, I guess consideration should be given in regards to the length of stay. I did not enjoy the"ocean view"ironically. There was also no offer for food or laundry, again, in regards to the length of my stay.

The room is clean but a bit cramped. Too expensive

No ocean cud be viewed, no windows, all are surrounded by wall.

It 's not that awesome, but just satisfying, can't even ask much for the amount we paid. Anyway customer service and front desk lack of training, poor reading of customer situation. Room was small but cozy. Room arrangement was quite nice also. Other that that, just a normal experience nothing great. Thanks.

The room is very small, hard to move and have no window but clean and close to bus stop. Easy to find food around. One of the closest and cleanest hotel if you're going to NUH

Good, the hotel is clean, comfortable, the employees are very friendly, very intent on working. Teach me how to take the bus and take the MRT. And now it's a regular customer there.

Location close to local food shop, close to NUH

Hotel quite comfortable though small room. Easy to find food and buses for transportation.

Smelled horribly like smoke. Did not feel clean. Beeping noise in stairway next to room never stopped. Service was invasive