8.7
Very Good
From 58 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.2

Location

8.8

Service and Facilites

8.7

People often mention about Sutera Sanctuary Lodges at Kinabalu Park
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Surroundings (2)
Bathroom (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
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Traveler Reviews Sutera Sanctuary Lodges at Kinabalu Park

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20
40
Customer reviews
H***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very clean and comfortable house, we really enjoyed our stay here.
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J***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
Lost our way to our hotel room due to misty drive, no staff guide us to our room. Not recommend to old folks with weak legs. Next door guest very noisy and bathroom not in the room, not convenient at all.
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ArulMaran R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
It was truly amazing, will revisit again.
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Samuel Bin Sanap
icon-origin-TRAVELOKA
9.7
/10
Reviewed 84 week(s) ago
Recommended stay. Clean, affordable, worth it view cantik di kaki gunung. Thank you for the service! Sabahan here pigi cuti-cuti and we are very satisfied 😊.
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Norhanis D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 133 week(s) ago
The room was clean and comfortable, and the view was exceptional. The staffs were friendly only minor need to improvise on the technical issue of the 2 hours electricity breakdown during our stay. The breakfast spread delicious and fresh cooked.
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Anis S. B. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 159 week(s) ago
Nice place to stay❤️ definitely will come again
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ADELINAH
icon-origin-TRAVELOKA
8.8
/10
Reviewed 195 week(s) ago
So siok. Even though we choose the mampu milik/ budget room for two this time but the staying really nice and the kids so happy. Will come again next time. Parking OK, ada pantry, toilet super clean even though sharing. So far so good, you get what you pay. Near to botanical garden and also you could hiking around the area.
2 people find it helpful
Accommodation's Reply
19 Nov 2021
Thank you Adelinah for staying with us. We hope your stay has been memorable. It delights me to know that you have found your sanctuary with us. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future. We wish you a pleasant day! Regards, Kueh Lian See General Manager
sharifah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 256 week(s) ago
Nice view, good food, will come back again.
1 people find it helpful
Accommodation's Reply
30 Sep 2020
Thank you, Sharifah, for taking the time to highlight your satisfaction during your recent stay. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future. We wish you a pleasant day! Regards, Kueh Lian See General Manager
Omhgerelado
icon-origin-TRAVELOKA
6.0
/10
Reviewed 259 week(s) ago
No TV channels at all, masa check in tu front desk x bgtahu yg astro mereka kena potong 😂😂, bila on tv.. no channel available.. no iron, no safety lock 🔐 pada pintu. .. not smooth check in.. take 40 minutes to check-in 😑
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Amnah
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 282 week(s) ago
I had a pleasant stay at Liwagu Suite. Such a nice and calm stay. Highly recommended!
1 people find it helpful
Zuriana B. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 288 week(s) ago
The accommodation looked exactly like the pictures which is spacious and comfy. We enjoyed the amazing view of Mount Kinabalu from our room and the environment so relax and peaceful with the nature around us. Mini bar fridge, room heater and heater for hot water was not function well in our room and the housekeeper and maintenance technician guy came and replaced them with the good one. To be expected, the insects lying around on the bathroom floor and wall but we not bothered with that situation because its what we called nature.
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MAFUZAH M. S.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 289 week(s) ago
Take the garden lodge ... first drive in, let alone get by 3 rm to get through the park, when he wants to dodge him..but tu..ckp an parkguard wants a hotel, he just keeps walking ... next time they want to register where they are .. the problem is that they start because they have to turn one round..there's a blk before the pack is short, that's it. ..and then drive to the lodge ... this is the best..the beautiful part of our garden lodge..yeay..tp the way to this pcm m2 hole .. the inside is really fun..2 bedroom n 3 bathroom. .1300 ++ square feet .... jungle atmosphere..jesus ... no more fire place, garden bole leap2..so..satisfied in this lodge .. tv, heater, kitchen..mcm2 la .. I guess the pillow is a lot of bad luck luxury ... so..9 / 10 **
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LIM K. H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 291 week(s) ago
clean & nice... budget Traveller who wants to stay in kinabalu park area can consider this lodge... from bunk bed to premium bed, you choose your own choices... awesome ambient & environment... view of mt.kinabalu especially during sunrise time from this park is awesome! those who just wanna little peace from hustle and bustle of city life can consider this place. you don't have to climb mt.kinabalu if you're not ready as there are many trails inside this park for easy hiking/trekking, from shortest trail of ~1km to longest trails of ~6km... trekking & walking in cold weather (not too cold) is nice ! recommended! thanks for the nice experience
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Chong Chian Sheng
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 293 week(s) ago
Great place for getaway. Good food, nice location, friendly and helpful staffs. Will be staying there on our next visit.
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Nazri Samsudin
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 293 week(s) ago
Best value for money hotel I ever had. After huge discount, paid very cheap 2 nights for a big villa 2 rooms. Very comfortable and surprisingly given 2 free big mattress for my kids! The best part is the fireplace in the room which they put up for you, feeling like in a winter country. Every morning 6-9 am, just go outside the villa can see very clear the mount Kinabalu. Easily go near to Kundasang town with our rental car, where many restaurants and shops.
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Siti N. B. M. H.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 294 week(s) ago
200% highly recommended. Very quiet atmosphere. Great facilities. Very friendly staff, great service. Very very very satisfied.
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Paul
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 300 week(s) ago
Perfect place for family with chilly weather!
1 people find it helpful
Nevia V. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 332 week(s) ago
Good selection made by my niece. Very efficient recommend hotels for my stay. Hotel view right in front of Mount Kinabalu 👏👏👏
1 people find it helpful
Lud I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 346 week(s) ago
Thank you for your hospitality. Keep up. Making us the sabahan proud.
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Chong C. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.4
/10
Reviewed 366 week(s) ago
The room is very cramped and not sound proof. Can hear the noise from the other room.
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