Verified Traveler
Staycation
6.7
/10
Reviewed 7 day(s) ago
The breakfast is mediocre and lacks variety. The taste is sometimes bland, perhaps because it's tailored to a foreigner's palate, but the restaurant staff are friendly. The room TV isn't a smart TV yet, and it can be replaced upon complaint. The Wi-Fi is often slow, and the cellular network in the room is also G or E at certain times. The staff are friendly, especially the delivery men at the reception. The cleanliness of the beds, especially the pillows, is very lacking. Please throw away pillows that are worn out, yellow, and stained. The sofa covers should always be replaced when changing customers, don't wait for complaints about itching and dust. Hopefully, Truntum's service and cleanliness will improve in the future. The location is very strategic, and the view from the room is incredibly beautiful.
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