8.6
Very Good
From 5,853 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Aston Tropicana
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Staff Friendliness (86)
Bedroom (82)
Room Space (80)
Distance to City Center (73)
Taste (73)
Variety (71)
Surroundings (70)
Bathroom (70)
Family Friendly (67)
Accessibility (65)
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Traveler Reviews Aston Tropicana

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40
Customer reviews
h***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Comfortable, quiet, delicious food, super good service.
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H***y
icon-Business
Business
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9.1
/10
Reviewed 2 week(s) ago
Good hotel, close to everything. Friendly service.
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Thank you for sharing your experience at Aston Tropicana Bandung. We are delighted to know that you were satisfied with our hotel's strategic location and the friendly service from our team during your stay. We look forward to welcoming you back for another pleasant stay on your next visit to Bandung. Best regards, Yaya S. Moechtar, General Manager
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i***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and helpful upon check-in. However, the room availability did not match the reservation.
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Thank you for sharing your experience while staying at Aston Tropicana Bandung. We are pleased to hear that you were helped by the friendliness of our staff during the check-in process. However, we apologize for the inconvenience regarding the room availability that did not match your reservation. This is our concern for evaluation and improvement so that in the future we can ensure room availability according to guest requests. We look forward to welcoming you back with an even better experience on your next visit. Warm regards, Yaya S. Moechtar, General Manager
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Sumaryanto B. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
to make the breakfast menu more varied.
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Accommodation's Reply
19 Jul 2025
Dear Mr. Sumaryanto B. R. Thank you for your feedback and trust in staying at Aston Tropicana Bandung. We are pleased that you enjoyed our facilities and services, and we have also noted your feedback regarding the breakfast menu to make it more varied. We will forward this feedback to the relevant team for evaluation and development of menu variations to meet guest expectations on your next visit. We look forward to welcoming you back for a more satisfying breakfast experience on your next visit. Best regards, Yaya S. Moechtar
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great location near the city center
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Thank you for sharing your positive experience with us at Aston Tropicana Bandung! We are delighted to know that you found our hotel's location close to the city center to be convenient during your stay. We hope this experience makes your visit to Bandung even more enjoyable. We look forward to your next visit for another comfortable stay with us. Best regards, Yaya S. Moechtar, General Manager
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Guest
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
The hotel is in the city center, with lots of culinary options on the right and left sides of the hotel, and directly in front of it is Ciwalk Mall, with a fairly large swimming pool. The hotel is clean and comfortable, but the breakfast menu lacks variety and taste, otherwise it's okay.
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Aston Tropicana Bandung. We are pleased to know that you enjoyed our strategic location in the city center, close to Ciwalk, surrounded by culinary options, as well as our sizable swimming pool and the hotel's cleanliness. We also appreciate your feedback regarding the variety and taste of our breakfast menu. We will share this with the relevant team for future evaluation and improvement to ensure your breakfast experience is even more satisfying on your next visit. We look forward to welcoming you back on your next visit to Bandung. Best regards, Yaya S. Moechtar, General Manager
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T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Clean and comfortable .... The room area is quite spacious, for the hotel facilities and comfort are very good, the response of all hotel staff is responsive. Next holiday, will be my choice again if it is near the city center ... Very comfortable when tired, at night you can soak in warm water in a bathtub with salt that I have prepared. Sleep is very comfortable and relaxing, perfect for a relaxing vacation with family. The food is very varied and unique .... I like the hot cake because it is not too sweet which is combined with coffee latte is very suitable, hot milk, pearl porridge and delicious black sticky rice porridge. Next will be our choice if on vacation in the center of Bandung City, strategic location ... 15 minutes walk to Citywalk Mall. Thank you. Healthy and happy greetings always for all of us. 🙏❤️
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Accommodation's Reply
11 Jul 2025
Dear Valued Guest, Thank you for sharing your experience at Aston Tropicana in such detail and warmth. We are delighted to hear that you were satisfied with the cleanliness, comfort, spacious room, and the facilities that made you rest comfortably after a tiring day. We are also pleased to hear that you enjoyed a relaxing soak in the warm bathtub and enjoyed our variety of food, especially our hot cakes, coffee lattes, hot milk, and porridge options. We also appreciate your quick response from all our staff and your mention of our strategic location, close to Bandung's culinary and shopping centers. Positive reviews like these motivate us to continue providing the best service so that every guest can have a comfortable and memorable stay. We look forward to welcoming you and your family back on your next vacation at Aston Tropicana Bandung. Warmest Regards, Yaya S. Moechtar, General Manager
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R***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
I really like the service, the staff are friendly, the cleanliness of the hotel and the rooms are good, the food is delicious, basically next time I will come back to stay here... Thank you Aston
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Accommodation's Reply
11 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience at Aston Tropicana. We are very happy to hear that you were satisfied with the friendly service from our staff, the cleanliness of the room and hotel, and that you enjoyed the food we served. Your comments motivate our team to continue providing the best service so that every guest feels comfortable and at home during their stay. We look forward to welcoming you back for a pleasant stay in the future. Thank you for your trust in Aston Tropicana. Warmest Regards, Yaya S. Moechtar, General Manager
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Bonifacia G. S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room is clean, great location
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Accommodation's Reply
11 Jul 2025
Dear Ms./Mrs Bonifacia G. S, Thank you for sharing your experience with us. We’re glad to hear you enjoyed the clean room and our great location during your stay at Aston Tropicana. We hope to welcome you back for another pleasant visit when you are in Bandung. Best regards, Yaya S. Moechtar General Manager
g***h
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Spacious room but the shower need upgrades Various option for Breakfast & tasty
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Accommodation's Reply
11 Jul 2025
Dear Valued, Thank you for sharing your experience with us. We’re glad to hear you enjoyed our spacious room and the variety of tasty breakfast options during your stay. We also appreciate your feedback regarding the shower, and we will review it with our team for future improvements. We look forward to welcoming you back for another pleasant stay at Aston Tropicana Bandung. Best regards, Yaya S. Moechtar General Manager
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
the room is quite comfortable. strategic position near ciwalk. safe culinary tour. recommended
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Valued Guest, Thank you for sharing your experience staying at Aston Tropicana Bandung. We are delighted to hear that you were comfortable with our room and enjoyed our strategic location close to Ciwalk and the surrounding culinary scene. Thank you also for recommending our hotel. We look forward to welcoming you back for another memorable stay in the future. Best regards, Yaya S. Moechtar, General Manager
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and responds quickly when asked for help. The room is very comfortable and clean. Located in a strategic location
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3 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mrs. Elis Susilawati. Thank you for staying at Aston Tropicana and sharing your experience. We are glad to hear that you felt comfortable with our clean room, strategic location, and friendly and responsive staff. Your review is a motivation for us to continue providing the best service. We look forward to welcoming you back to Aston Tropicana Bandung. Best Regards. Yaya S. Moechtar. General Manager.
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Hartini S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
clean place, friendly service, close to the mall
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1 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Mrs. Hartini, Thank you for sharing your experience at Aston Tropicana Bandung. We are pleased to hear that you found our clean premises, friendly service, and proximity to the mall to be a comfortable stay. We look forward to welcoming you and your family back for another enjoyable stay in the future. Best regards, Yaya S. Moechtar, General Manager.
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
comfortable room.. delicious breakfast menu. nice swimming pool
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mrs. Yeni, Thank you for your positive review. We are pleased to know that you felt comfortable with the room we provided, enjoyed the breakfast menu we offered, and were satisfied with our swimming pool facilities. Your input means a lot to us, and will be a motivation to continue to maintain and improve the quality of our services. We look forward to your return visit in the future. Best Regards, Yaya S. Moechtar. General Manager Aston Tropicana
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is very strategic, the staff service is friendly from the time you arrive until you leave, there are many delicious food variations, the rooms are spacious and clean.
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Accommodation's Reply
18 Jun 2025
Dear Mrs. Nur, Thank you for your time and positive review. We are very pleased to know that you enjoyed our strategic location, friendly staff service from the beginning to the end of your visit, and the variety of delicious food. We also greatly appreciate your appreciation for the comfort of the spacious room and its cleanliness. Reviews like this are a motivation for our entire team to continue to provide the best service for every guest. We look forward to your next visit in the future. Best Regards, Yaya S. Moechtar. General Manager Aston Tropicana
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The service is good and friendly, the room is also clean. I booked for a sudden honeymoon and could not be made according to request. But given a free room upgrade and very comfortable. Always go to Aston when out of town.
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Accommodation's Reply
18 Jun 2025
Dear Mrs. Sela, Thank you for your review and trust in choosing Aston for your special honeymoon moment. We are pleased to know that you are satisfied with our friendly service, room cleanliness, and comfort during your stay. It is an honor for us to know that Aston is your main choice every time you travel out of town. We will continue to strive to provide the best service at every opportunity. We look forward to your next arrival. Best Regards, Yaya S. Moechtar. General Manager Aston Tropicana
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Novrita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Strategic hotel, and the rooms are large and comfortable, and the staff are friendly.
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Accommodation's Reply
18 Jun 2025
Dear Mrs. Novrita, Thank you for your positive review. We are very pleased to know that you are satisfied with our strategic location, comfortable spacious rooms, and friendly service from our staff. Reviews like this motivate us to continue improving the quality of our services. We look forward to welcoming you back in the next opportunity. Best Regards, Yaya S. Moechtar. General Manager Aston Tropicana
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A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
the service is good and very good. the room is also very satisfying
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Thank you very much for sharing your experience staying at Aston Tropicana Bandung. We are delighted to hear that our service was excellent and that your room was very satisfying. Your positive review motivates our team to continue providing the best service to every guest. We look forward to welcoming you back for another pleasant stay in the future. Best regards, Moch. Asyhadi, Front Office Manager
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P***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Unfortunately for children there is an additional charge for breakfast of IDR 130,000/child.
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1 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Thank you for sharing your experience staying at Aston Tropicana Bandung. We understand your feedback regarding the additional children's breakfast charge. This is in accordance with the hotel's policy for children above a certain age, but we will share your feedback with management as a basis for evaluating and improving our service in the future. We remain pleased that you chose Aston Tropicana as your place to stay, and we look forward to welcoming you back for an even better experience in the future. Best regards, Yaya S. Moechtar, General Manager
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a***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Safe, comfortable, clean, cool, close to tourist attractions everywhere.
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1 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Thank you for sharing your experience with Aston Tropicana Bandung. We are pleased to hear that you felt safe, comfortable, clean, and cool, and that our location made it easy for you to travel throughout your stay. We will continue to strive to maintain our service and comfort to ensure every visit is always enjoyable. See you again on your next visit to Bandung! Best regards, Yaya S. Moechtar, General Manager
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Number of reviews per page
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