Plus Points:
- The check-in process was very fast, thanks to Mr. Firman for allowing me early check-in.
- The room is spacious; we chose a two-queen room, a great choice if you're staying with children.
- The air conditioning is cool, clean, the TV channel selection is quite extensive, the water bottles are refilled fairly quickly, and the amenities are complete: soap, shampoo, and hand sanitizer all smell good.
- We chose a bathtub in the bathroom, but unfortunately, there's no shower; there's only a tap, and the water flow is very slow (room 1209).
- All the staff are very friendly, from the lobby and front desk to the restaurant staff.
Minuses:
- There are lots of swimming lessons for children at the pool, making it feel less private, and the pool area isn't very spacious.
- There's a lack of a children's playground; it's often dirty and poorly maintained, as it's located outdoors near the pool.
- The breakfast menu lacks variety for a 5-star hotel worldwide.
- Food and Beverage services are too pricey.
Overall, it was a pleasant stay at Hilton Bandung, but it's less satisfying if you're traveling with children under 6 years old who need a playground and children's activities during your staycation.