Extremely kind and helpful front desk staff, convenient parking, studio room decor was a bit outdated and further away from main hotel but the location was great. The staff at the restaurant were lovely, we felt welcomed despite coming in near closing time.

Overall my friend and I enjoyed our stay at the Views. We had a nice room with the small balcony and windows looking out at the mountain. However, we still had a great view of Funchal. We ate at the Bayview restaurant 4 out of 8 nights. The food was decent but nothing to rave about. Though my friend said the shrimp and fish he had were excellent. A few times we used the indoor pool and sauna which were pretty good. However, for the amount of guests, the hotel should have more than one tiny jacuzzi. The biggest issue we had was the hotel parking. If we had dinner in the town, coming back to the hotel at around 10 PM, finding the parking on the premises was extremely difficult. That gave my friend a lot of unnecessary stress. Other than that, the stay was pleasant.

The room and amenities were clean. The staff was friendly. The location was great.

Lovely spacious clean room, wonderful spa and plentiful sunbeds.

We had a wonderful few nights at this hotel. Staff were amazing, especially the chap at the pool bar. This was a repeat visit for me and I'd have no hesitation in returning in future. Comfortable rooms, great service, incredible choice at breakfast and dinner and of course wonderful leisure facilities. Thank you for making our birthday celebration so special.

Superb hotel with lovely staff and great facilities

The view from my room was fabulous and so was the breakfast. The entertainment was very good also!

Very nice hotel with an amazing view. Didn’t have time to use most of the amenities but breakfast buffet was very good. Felt like I was staying at a resort

The Views Baia is an excellent hotel in every respect...beautifully decorated throughout, a gorgeous room with great, (in my case 'Mountain), views, scrupulously clean throughout, very well managed by friendly, efficient and trustworthy staff, from cleaners to management. The buffet breakfast is superb, and the facilities top notch, beautifully maintained, and available to all. The outdoor pool has food and drink services, clean and comfortable sun loungers, and is very well looked after. The gym and spa areas lovely, with a warm indoor pool, (complete with all sorts of fun bubbly bits and a jacuzzi), sauna, Turkish bath, showers and relaxation areas. The bar area is comfortable and relaxed, and has gentle music entertainment every evening, should you wish to meet up. There is a free shuttle bus to and from the promenade, (albeit that these are not frequent), and, although there are hills to negotiate, it's easy walking down hill into the centre of Funchal. If you don't want to walk there are many options for transport..Bolt, Uber, Taxi and bus. I cannot rate this hotel highly enough...it's lovely....thank you to all there who made my solo stay so relaxed.

Did was relaxing but hot tub wasn’t hot and pool water wasn’t warm

Clean room, with a good size and comfortable bed and shower. Excellent breakfast buffet and well close to all amenities.

Lovely atmosphere without any kids. The hotel was fully booked but didn't feel crowded. The deluxe room was worth it - lovely coffee from the coffee machine and a little bar/fridge & robes. The location was a short way uphill out of the town but in a nice area and not a long walk for anyone with reasonable fitness, There were plenty of buses. You could walk downhill to a bus stop and get off further uphill on the way back. There was also a hotel minibus into the town. We had a great stay!

We had a great stay at the The Views Baia. The staff were very friendly and helpful. We received a free upgrade to a deluxe room, which was very comfortable. The shower was very good. I especially enjoyed the breakfast buffet. Extensive choice and continuously replenished. The indoor pool and spa were very enjoyable. Special thanks to the hotel for taking the trouble to post some items left in the room, back to the UK.

Had a lovely stay here for my partners birthday. Lovely room and gorgeous hotel, a short walk from the centre of Funchal

Excellent stay all round. Loved this hotel, the location and the staff. The breakfast was great and the spa facilities exceptional. Highly recommended - I can’t wait to return!

The Spa was excellent. My only negative is that the steam-room and sauna are small and hold a maximum of 4 - 6 people. You may need to wait if it's busy.

Everything was great. Beautiful hotel. The best spa with pools hot tubs and steam rooms. Food was excellent.

Great hotel spa and staff views amazing only downside was the balcony we had with a seaview was like a corridor and you couldn’t sit out on it comfortably

Very pleasant staff at reception on arrival at hotel.

Great hotel and junior suite was amazing!