The Views Baia is an excellent hotel in every respect...beautifully decorated throughout, a gorgeous room with great, (in my case 'Mountain), views, scrupulously clean throughout, very well managed by friendly, efficient and trustworthy staff, from cleaners to management. The buffet breakfast is superb, and the facilities top notch, beautifully maintained, and available to all. The outdoor pool has food and drink services, clean and comfortable sun loungers, and is very well looked after. The gym and spa areas lovely, with a warm indoor pool, (complete with all sorts of fun bubbly bits and a jacuzzi), sauna, Turkish bath, showers and relaxation areas.
The bar area is comfortable and relaxed, and has gentle music entertainment every evening, should you wish to meet up.
There is a free shuttle bus to and from the promenade, (albeit that these are not frequent), and, although there are hills to negotiate, it's easy walking down hill into the centre of Funchal. If you don't want to walk there are many options for transport..Bolt, Uber, Taxi and bus. I cannot rate this hotel highly enough...it's lovely....thank you to all there who made my solo stay so relaxed.