8.6
Very Good
From 292 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

9.0

Traveler Reviews Hotel Alisa

Number of reviews per page
20
40
Top reviews
Angela
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were excellent, very friendly & accomodating
Scott
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stop and relax. Accommodating for young family too. It’s basic but all you need for a stopover.
Graham
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Arrived slightly early for check in, Cafeteria attached to hotel. 6 coaches in car park, Cafeteria was over run with people. Room ready and hour later than check in time (can be forgiven due to how busy it was!). Staff friendly and helpful. Short walk into centre of Lerma (a must if you have the time). Restaurant food ok, breakfast basic but adequate. Room clean but basic, no Aircon but fan provided. Rooms need a bit of TLC... Electrical tape holding shower head on, paint peeling above shower. Bathroom door laminate peeling due to moisture. Overall, ok for a one night stop. Small underground garage which was a bonus when travelling by motorcycle.
Read More
JB
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was so hot I couldn’t sleep, didn’t even get into bed, just laid on top with fan on max directly on me all night. Window wouldn’t open, fan was loud and not powerful enough. Lighting was constantly flickering, shower took ages to warm up, I had a cold shower, which was actually welcome due to the unacceptable heat in the room.
Read More
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent evening meal, breakfast was ok too - very fresh omelette. Nice walk for a beer in the old part of town.
Philip
icon-with Partner
with Partner
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very cold in public areas, room was warm when we went to bed. Dinner was just ok, nothing special, had to get the fries changed as old and cold, veal was overdone on one side as it was left under heat lights in kitchen. Rushed by waitress as she wanted to finish. Breakfast was a basic affair, as expected from reviews we have read. But does the job.
Read More
Martin
icon-with Partner
with Partner
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It was lovely for the dog nice walk down the river.
R
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Great location and plenty of free on site parking.Decent size rooms and good choice for breakfast.Finally very pleasant lady on reception.
ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very nice hotel handy for the motorway. Good bar service with reasonable prices. Room fairly well appointed and very clean. Seems to be a stopping place for tourists coaches and the vast majority of the few hundred (yes there were around a couple of hundred passed through!) were rather ignorant and rude. Dinner in the restaurant was adequate and well priced but nothing to rave about. Walk into the town if you want quality food. Would stop over here again as it’s fairly handy for Santander.
Read More
Karen
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This was our 6th visit with our dog. As always the staff were very friendly and accomodating. It is easily accessible from the motorway. The rooms are always clean and tidy if slightly basic.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This is our 6th visit with our dog and as always the staff were very friendly and accomodating. The hotel is well situated just off the motorway and easily accessible. The rooms are always clean and tidy if slightly basic.
Sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Cheap and cheerful, excellent stop right off highway and 15 min walk to medieval city.
Owen
icon-with Partner
with Partner
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Very clean room and facilities. Excellent restaurant and bar facilities. Menu del dia excellent and good value. Large free car park. A minor downside was that the room was unheated, and the area’s night-time temperature was low.
Ronald
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The night was very good pity about the receptionist
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Very nice hotel, friendly staff but in my opinion really needs updating - room decor and bedding tired, bed lumpy - blankets are so outdated - a fresh duvet would make all the difference!
Kevin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Amazing friendly hotel. Owner took special care to ensure our motorcycles were safe in the garage. Very courteous, thank you so much x
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We were led to believe the property had been refurbished! Same old place that we stopped in 12 years ago. Lots of damp and ONE plug socket in the room.
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Pleasant hotel we’ve stayed here a number of times. Ideal for the motorway.
Jo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The rooms were very basic. No air conditioning. The hotel food was terrible. Dinner inedible and breakfast so disgusting we left every item. The majority of the staff were very rude . Anna was the only nice one.
john
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Eccelent food very reasonably priced
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.