Horison Ultima Bandung

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Overall Ratings & Reviews Horison Ultima Bandung

Traveloka (19,077)
Other sources (5)
8.0
Very Good
From 19,077 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

8.0

Location

8.3

Service and Facilites

8.1

People often mention about Horison Ultima Bandung
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Staff Friendliness (176)
Bedroom (165)
Room Space (161)
Ambiance (154)
Bathroom (151)
Distance to City Center (150)
Accessibility (145)
Surroundings (128)
Variety (127)
Family Friendly (126)
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Traveler Reviews Horison Ultima Bandung

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40
Customer reviews
P***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Nice, hopefully I can stay there again. 😁
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, It is with pleasure that we at Horizon Ultima Bandung express our gratitude for your feedback regarding your stay. We are delighted that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to ensure we always provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We look forward to welcoming you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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N***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 day(s) ago
The rooms are clean and spacious, and everything works perfectly. The staff is friendly, the food is varied, and it's close to popular culinary spots 😁 👍
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, It is with pleasure that we at Horizon Ultima Bandung express our gratitude for your feedback regarding your stay. We are delighted that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to ensure we always provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We look forward to welcoming you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
This is an old hotel but the facilities are pretty good, only the children's swimming pool is not very clean.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, We are pleased to inform you from Horizon Ultima Bandung Hotel that we appreciate your feedback regarding your stay. We apologize for the incident you experienced concerning the condition of the children's pool. We will contact the relevant department immediately to ensure this does not happen again. We are grateful for the excellent service we provided during your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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N***a
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 7 day(s) ago
It's a pretty good old hotel but the bathroom doesn't look well maintained.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, We are pleased to inform you from Horizon Ultima Bandung Hotel that we appreciate your feedback regarding your stay. We are committed to improving our services and facilities to provide you with the best possible experience. We look forward to assisting you with all your needs throughout your stay. We sincerely hope to welcome you back to Horizon Ultima Bandung Hotel in the future. Sincerely, Ari Purwanto, Hotel Manager
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d***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Upon arrival at the hotel, there was a mass organization event that disrupted our comfort. When we tried to enter the lobby, they refused to let us in, standing in front of the entrance. Furthermore, the hotel staff didn't direct or discipline us. Frankly, as hotel guests, we felt uncomfortable with the situation. Please, if there are any events like this, prioritize the guests and help organize them.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, This is a message from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident that occurred. We will contact the relevant department immediately to prevent such incidents from happening again. We look forward to serving you and fulfilling all your needs throughout your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Family friendly, I recommend staying here when you are with family. They have a nice swimming pool and a great view of South Jakarta. The room was okay.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm Greetings from Horison Ultima Bandung. Thank you for writing us a great review about your recent stay with us. It is truly a pleasure to have you staying with us. We are most grateful for your compliments. We look forward to having an opportunity to welcoming you back to our hotel again. Best regards, Ari Purwanto. Resident Manager
Dendon A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Quick reshuffle, comfortable hotel with strategic location.
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Accommodation's Reply
03 Jul 2026
Dear Mr. Dendon, Sincerely yours, from Horizon Ultima Bandung. Thank you very much from Horizon Ultima Bandung for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We hope to welcome you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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Schulfee a. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a great stay here
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Accommodation's Reply
24 Jun 2026
Dear Mr. Chulfi, Sincerely yours, from Horizon Ultima Bandung. Thank you very much for your feedback regarding your stay. We are delighted to hear that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We hope to welcome you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall, a comfortable stay. The service was friendly and prompt. The AC in my first room wasn't cold, but I got a cooler AC in my second room. The walls were stained with water, or possibly water stains. There was no additional chain lock.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Valued Guest, This is a message from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident concerning the condition of your room. We will contact the relevant department immediately to prevent such incidents from happening again. We are pleased to have provided you with the best possible service during your stay and hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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Arif K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Spacious and comfortable rooms, strategic location.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Arif, Sincerely, Horizon Ultima Bandung Hotel. Thank you very much from Horizon Ultima Bandung Hotel for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horizon Ultima Bandung Hotel. We will continue to strive to improve our services and facilities to provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel in the future. Sincerely, Ari Purwanto, Hotel Manager
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D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, good service, car washed, good food, comfortable, so far always satisfying.
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3 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Valued Guest, It is with pleasure that we, Horizon Ultima Bandung, extend our gratitude for your feedback regarding your stay. We are delighted that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to ensure we always provide you with the best possible experience. We are pleased to have met your needs during your stay and look forward to welcoming you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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Dara A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
Honestly, I was quite disappointed with my stay. There are many hotels in Bandung to choose from, and I chose Horison hoping for good service. However, a simple request I had made was not met. Furthermore, I could hear renovation noises throughout my stay, which were quite disturbing. I understand that renovations may be necessary, but guests should have been informed beforehand or at least given a room that wasn't affected by the noise. The combination of these factors made my stay far from my expectations.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Ms. Dara, Sincerely, from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident you experienced. We will contact the relevant department immediately to prevent such incidents from happening again. We look forward to serving you to the best of our ability during your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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D***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Very impressive staying here for 2 nights
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, We are pleased to inform you from Horizon Ultima Bandung Hotel that we appreciate your feedback regarding your stay. We are committed to improving our services and facilities to provide you with the best possible experience. We look forward to assisting you with all your needs throughout your stay. We sincerely hope to welcome you back to Horizon Ultima Bandung Hotel in the future. Sincerely, Ari Purwanto, Hotel Manager
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N***l
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 week(s) ago
The hotel was not comfortable, a bit scary, and the blanket was not a bed cover so it was uncomfortable.
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2 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Valued Guest, This is a message from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident that occurred. We will contact the relevant department immediately to prevent such incidents from happening again. We look forward to serving you and fulfilling all your needs throughout your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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n***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I ordered for my aunt, she said it was comfortable and the hotel access was very easy, no hassle.
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2 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, It is with pleasure that we at Horizon Ultima Bandung express our gratitude for your feedback regarding your stay. We are delighted that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to ensure we always provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We look forward to welcoming you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The sound was too loud, it could be heard from the next room.
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2 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, This is a message from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident that occurred. We will contact the relevant department immediately to prevent such incidents from happening again. We look forward to serving you and fulfilling all your needs throughout your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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Rivaldo
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The vibe as soon as you enter the lobby still feels like a luxury hotel from the 90s, it seems to have been renovated. All areas of the hotel smell nice and clean, the parking lot is spacious, the staff are also friendly. The bedrooms are modern, fragrant, spacious and clean, the bathroom is dry, clean, the hot water is also stable, minus the bathroom does not have an exhaust. The main swimming pool is Olympic size and there is also a pool for children, with clean and well-maintained water. The gym facilities vibe like the Majapahit gym, the equipment and cleanliness of the room need special attention. There is a mosque in the basement, Friday prayers do not need to leave the hotel. Next to the hotel is Superindo, Alfa, just walk if there is something necessary. Access is on the main road, +/- 20 minutes from the toll exit and there are many choices of restaurants, food, cakes or famous souvenirs of Bandung around the hotel.
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3 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Mr. Rivaldo, Sincerely, Horizon Ultima Bandung. Thank you very much from Horizon Ultima Bandung for your feedback regarding your stay. We are delighted to hear that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We hope to welcome you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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Adi p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly. It has a good location also, close to Main Street, restaurants, and a sports center.
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Mr. Adi, Warm Greetings from Horison Ultima Bandung. Thank you for writing us a great review about your recent stay with us. It is truly a pleasure to have you staying with us. We are most grateful for your compliments. We look forward to having an opportunity to welcoming you back to our hotel again. Best regards, Ari Purwanto. Resident Manager
Sarah C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Honestly, the Bandung meatball noodles are awesome. The room is spacious, big enough to accommodate 7-8 people! The staff is very friendly. The only downside is that it's far from the city center, haha. Thank you Horison!
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2 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Ms. Sarah, Sincerely yours, from Horizon Ultima Bandung Hotel. Thank you very much for your feedback regarding your stay. We are delighted to hear that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We hope to welcome you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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m***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is all friendly, good. The breakfast is also complete and delicious, 👍👍👍👍👍
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2 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Valued Guest, It is with pleasure that we at Horizon Ultima Bandung express our gratitude for your feedback regarding your stay. We are delighted that you had a wonderful time at Horizon Ultima Bandung. We will continue to strive to improve our services and facilities to ensure we always provide you with the best possible experience. We are happy to accommodate all your needs during your stay. We look forward to welcoming you back to Horizon Ultima Bandung in the future. Sincerely, Ari Purwanto, Hotel Manager
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Number of reviews per page
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