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Horison Ultima Bandung

Explore Horison Ultima Bandung

Overall Ratings & Reviews Horison Ultima Bandung

Traveloka (19,204)
Other sources (5)
8.0
Very Good
From 19,204 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

8.0

Location

8.3

Service and Facilites

8.1

People often mention about Horison Ultima Bandung
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Staff Friendliness (200)
Bedroom (184)
Room Space (180)
Ambiance (170)
Bathroom (167)
Distance to City Center (165)
Accessibility (160)
Surroundings (142)
Variety (138)
Family Friendly (137)
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Traveler Reviews Horison Ultima Bandung

Number of reviews per page
20
40
Customer reviews
w***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Overall, the service was good: the staff was friendly, the rooms were clean, and the food was delicious. However, the TV wasn't working yesterday, so something was missing. 😁
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Rasidin K. K. S.
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Staycation
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8.8
/10
Reviewed 1 week(s) ago
Some properties such as key hangers are less sturdy.
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Accommodation's Reply
11 Sep 2026
Dear Mr. Rasidin, This is a courtesy from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident concerning the condition of your room. We will contact the relevant department immediately to prevent this from happening again. We are happy to provide you with the best service throughout your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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Reynal
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9.1
/10
Reviewed 1 week(s) ago
Please update/replace the bed frames. It looks like two double beds have collapsed. The mattresses are still soft.
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Accommodation's Reply
11 Sep 2026
Dear Mr. Reynal, Sincerely, from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident that occurred in your room. We will contact the relevant department immediately to prevent such incidents from happening again. We are pleased to have provided you with the best possible service during your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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S***n
icon-Transit
Transit
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8.4
/10
Reviewed 2 week(s) ago
Amenities, parking, cleanliness... all ok
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to write a review of your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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D***n
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 week(s) ago
An interesting experience. I'll come back again if I ever come to Bandung.
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to write a review of your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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L***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Friendly staff, great facilities.
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to write a review of your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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F***I
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The staff is friendly, the rooms are quite large, but much of the interior is starting to deteriorate. Breakfast is okay, as is standard hotel fare.
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1 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Horizon Ultima Bandung would like to express our sincere gratitude for taking the time to write a review about your stay with us. We are committed to continuously improving the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We look forward to welcoming you back to Horizon Ultima Bandung in the future. Sincerely, Horizon Ultima Bandung
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Staycation here again in the last two months. Nice atmosphere and central location.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to write a review of your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I like the bread pudding, it's delicious. Next time I'll stay here again and it's cheap, even though it's a bit far from the city center.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to write a review of your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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Januar F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is comfortable and close to everything.
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Accommodation's Reply
31 Aug 2026
Dear Ms. Januar, Sincerely yours, Horison Ultima Bandung. Thank you very much for taking the time to share your feedback about your stay with us. We are delighted that you enjoyed your time at Horison Ultima Bandung. We will continue to strive to improve the quality of our services and facilities to always provide you with the best possible experience. We were very pleased to have served you and met your needs throughout your stay. We hope to welcome and serve you again at Horison Ultima Bandung on your next visit. Sincerely, Horison Ultima Bandung
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good, as written. The check-in time is 2 PM.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to write a review of your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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S***y
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
The car parking service was disappointing, my car was damaged and they were not responsible.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, This is a message from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident that occurred. We will contact the relevant department immediately to prevent such incidents from happening again. We look forward to serving you and fulfilling all your needs throughout your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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Che R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very effective and satisfying so subscribe
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear Mr./Ms. Che, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to share your feedback regarding your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to ensure you have the best possible experience. We look forward to assisting and meeting your needs throughout your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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B***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The staff was unfriendly at check-in. The room was unclean. The room and bathroom were poorly maintained.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, This is a message from Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay. We apologize for the incident that occurred. We will contact the relevant department immediately to prevent such incidents from happening again. We look forward to serving you and fulfilling all your needs throughout your stay. We hope to welcome you back to Horizon Ultima Bandung Hotel again in the future. Sincerely, Ari Purwanto, Hotel Manager
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A***m
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
First time staying here, and the experience was amazing.
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1 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to write a review of your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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Kamal R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the hotel is pleasant.
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Accommodation's Reply
24 Aug 2026
Dear Mr. Kamal, Sincerely, Horizon Ultima Bandung Hotel. Thank you very much for taking the time to share your feedback about your stay with us. We are delighted that you enjoyed your stay at Horizon Ultima Bandung. We will continue to strive to improve the quality of our services and facilities to ensure you have the best possible experience. We are happy to assist and cater to your needs throughout your stay. We hope to welcome you back to Horizon Ultima Bandung in the future. Sincerely, Horizon Ultima Bandung Hotel
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Rani F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Very friendly staff, spacious parking.
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1 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Ms. Rani, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to share your feedback about your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to ensure you have the best possible experience. We are happy to assist and cater to your needs throughout your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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Susilawati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The breakfast has a wide selection and the flavors suit Sundanese tastes. Overall, it's okay.
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Accommodation's Reply
24 Aug 2026
Dear Ms. Susilawati, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to share your feedback regarding your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to ensure you have the best possible experience. We are happy to assist and cater to your needs throughout your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
We had a very comfortable stay at Horison, with its comfortable, clean, and supportive facilities. The staff were also very helpful.
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2 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to write a review of your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to provide the best possible experience for all our guests. We are honored to have served you and met your needs during your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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Evi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
The rooms are spacious and the hotel facilities are complete. The swimming pool is also spacious. The building is an older structure.
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2 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Ms. Avi, Sincerely, Horizon Ultima Hotel Bandung. Thank you very much for taking the time to share your feedback about your stay. We are delighted that you enjoyed your stay at Horizon Ultima Hotel Bandung. We will continue to strive to improve the quality of our services and facilities to ensure you have the best possible experience. We are happy to assist and cater to your needs throughout your stay. We hope to welcome you back to Horizon Ultima Hotel Bandung in the future. Sincerely, Horizon Ultima Hotel Bandung
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Number of reviews per page
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40
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