eL Hotel Bandung

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Overall Ratings & Reviews eL Hotel Bandung

Traveloka (20,069)
Other sources (78)
9.4
Exceptional
From 20,069 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

9.5

Service and Facilites

9.3

People often mention about eL Hotel Bandung
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Staff Friendliness (624)
Distance to City Center (621)
Bedroom (598)
Room Space (580)
Hotel Area (513)
Family Friendly (506)
Variety (499)
Accessibility (497)
Taste (496)
Bathroom (487)
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Traveler Reviews eL Hotel Bandung

Number of reviews per page
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40
Customer reviews
Agung D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
My "eL" at eL Hotel. Overall, I was satisfied with my stay here. The room was comfortable and tidy, the atmosphere was peaceful, the staff helpful, and the breakfast delicious.
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Iyan K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The prayer room is spacious and close to tourist attractions.
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Accommodation's Reply
07 May 2026
Dear Mr./Ms. Iyan, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Iyan Supriatna, General Manager
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Agus M.
icon-Leisure
Leisure
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9.4
/10
Reviewed 1 week(s) ago
Everything was great, except the internet in the room was really slow.
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Accommodation's Reply
07 May 2026
Dear Mr. Agus, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eeyok Supriatna, General Manager
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M***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Good to stay at the hotel, the room is fine. And the pool is amazing.
1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Ms/Mr, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung. We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Kind regards, Iyok Supriatna General Manager
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I think this has become one of my favorite hotels now.
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Accommodation's Reply
07 May 2026
Dear Ms/Mr, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung. We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Kind regards, Iyok Supriatna General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
It was a very memorable stay at El Hotel, plus I got a complimentary compliment cake.
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2 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms, delicious, and varied breakfast. I've been moving hotels in Bandung for four days, and this one is the one I recommend. I suggest replacing the furniture in the hotel lobby with more modern or contemporary furniture to make it more eye-catching. After all, the first impression of visitors or guests is the hotel lobby. Thank you...
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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S***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Central location, delicious breakfast
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I came here because my kids asked to take the train, so I went to Bandung, so I looked for a hotel close to Bandung Station, which people said was really close. In reality, taking a Grab takes 40 minutes in traffic and going around, maybe if I walk it's close, about 20 minutes, but the road is not pedestrian-friendly, there is no pedestrian-only section from the station to the hotel and the traffic is really congested so it's not safe if you bring small children, maybe it's safe for adults. Then here, if you go to Braga, you only have to walk because you just cross the street and then walk a bit to Braga.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
THE BEST service! Initially, we had requested an extra bed, but it didn't happen, and the refund process was very easy. Thank you, my beloved El Royale!
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I've stayed here several times, the location is strategic and the price is still affordable.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It was a pleasure staying at the eL Hotel because of its proximity to the city center. The room was a good size, bright (not the dimly lit type), and most importantly, clean. The staff was friendly, helpful, and ready to assist.
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1 people find it helpful
Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice and clean, breakfast is also delicious
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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i***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable hotel, close to Braga, Jl. Asia Afrika, and Gedung Merdeka. The rooms are clean and spacious.
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Spacious, heritage Indo vibe, but some furniture is old and lift access is difficult
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Accommodation's Reply
27 Apr 2026
Dear Ms/Mr, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung. We sincerely apologize for any shortcomings that were still an obstacle during our stay. We will continue to improve the quality of our services. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Kind regards, Iyok Supriatna General Manager
P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
I had requested a non-smoking room, but surprisingly, when I first entered the room, I immediately smelled a very strong cigarette smell and there was a haze of smoke (I don't know if it was from the previous smoker or what). Then I complained and the hotel staff responded quickly, changing the room to a better one. The hotel staff service was very good, but please improve the room again. If it was stated as non-smoking from the start, it should have been cleaned properly or the previous smoker would have been fined.
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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M***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel in downtown Bandung
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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s***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The service is very friendly and the hotel is clean
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A pleasant staycation experience, comfortable and spacious rooms, friendly staff, strategic location, and delicious breakfast.
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1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for being our esteemed guest and for taking the time to share your memorable experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with our services. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eiak Supriatna, General Manager
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A***o
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Staff are friendly and fast response to our request
1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Ms/Mr, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung. We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Kind regards, Iyok Supriatna General Manager
Number of reviews per page
20
40