eL Hotel Bandung

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Overall Ratings & Reviews eL Hotel Bandung

Traveloka (20,116)
Other sources (78)
9.4
Exceptional
From 20,116 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

9.5

Service and Facilites

9.3

People often mention about eL Hotel Bandung
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Staff Friendliness (635)
Distance to City Center (634)
Bedroom (609)
Room Space (590)
Hotel Area (525)
Family Friendly (517)
Variety (509)
Taste (508)
Accessibility (505)
Bathroom (497)
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Traveler Reviews eL Hotel Bandung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 hour(s) ago
The staff are all friendly. Next to Bandung will be here again anyway
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Accommodation's Reply
20 May 2026
Dear Guest, we sincerely thank you for providing El Hotel Bandung to our valued guests and for sharing this precious experience with us. We are delighted to hear that you and your family had a comfortable and satisfying stay at our hotel. We sincerely apologize if you experienced any inconvenience during your stay. Thank you once again, and we look forward to seeing you and your family at El Hotel Bandung again. Thank you. Sincerely, Iyok Supriatna, General Manager
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Farsya R. J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
It's been a regular stay at El when I go to Bandung🥰. This time I tried the condotel loft type, and was assisted by Mas Ridwan during check-in. When I arrived at the room, I had a problem because the room didn't match the one in the photo, I tried to complain by phone but it turned out that this type of room was full, finally I tried to go to the lobby reception and met Mas Ridwan again regarding this problem, and it turned out that I could change rooms when I told Mas Ridwan👍🏻. The service is really the best! ⭐️⭐️⭐️⭐️⭐️ Really friendly and very helpful🤩. Thank you Mas Ridwan👍🏻
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Accommodation's Reply
20 May 2026
Dear Ms. Farsia, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Good service and delicious breakfast
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 day(s) ago
The staff is very helpful, the room is clean, the facilities are good for children.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The room is super spacious, but they are stingy when it comes to borrowing plates, they only give you one, you are not allowed to borrow two.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Awesome, the hotel is great, I definitely have to stay here again hehe
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
My regular hotel every time I go to Bandung, it's irreplaceable in my opinion.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Yogi A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
staff ramah saat check in & check out
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Accommodation's Reply
20 May 2026
Dear Mr. Yogi, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eeyok Supriatna, General Manager
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very satisfying, I always stay here when I go to Bandung, all the service is friendly, I'm happy I got an upgrade to a bigger room, the kids are also happy to be able to swim in the hot water, the food is also delicious with lots of variety.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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r***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The staff is friendly and responsive, but a word of advice at the pool, be careful of the slippery floor.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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eka s. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Everything was satisfactory from check in, room service, cleanliness, room comfort, friendly staff, next time I will come here again ❤️
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Ms. Eka, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eyauk Supriatna, General Manager
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Overall good, friendly service close to the city center
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Evi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Every time I go to Bandung, I always stay at this hotel.
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1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Mr./Ms. AV H, Thank you for being a loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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resanle s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The AC is not felt at night.
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Accommodation's Reply
13 May 2026
Dear Mr. Rezanle S., Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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samsul
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Definitely recommended... The location is also strategic, just a short walk to Braga and Bandung City Square.
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Accommodation's Reply
13 May 2026
Dear Mr. Samsul, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eeyok Supriatna, General Manager
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D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
No regrets, everything is great.. Clean rooms, friendly staff. Warm swimming pool.. Most importantly, it's a 2-minute walk from Braga 😅
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Agung D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
My "eL" at eL Hotel. Overall, I was satisfied with my stay here. The room was comfortable and tidy, the atmosphere was peaceful, the staff helpful, and the breakfast delicious.
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Accommodation's Reply
13 May 2026
Dear Mr. Agung, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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bayu s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel staff was quite friendly, the location was strategically close to the city center, and the breakfast was quite good. The swimming pool was great for the kids. The downside was that the bathroom tissue wasn't refilled, and the toilet drain was broken. The upside was that the staff was prompt and promptly repaired the damage.
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Accommodation's Reply
13 May 2026
Dear Mr. Bayu, Thank you for being a regular guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is very strategic, close to Braga, near mainstream culinary like DPR porridge, Bu Imas, Hardja chicken, Gempol bread, etc.
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Fery Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Well-maintained old hotel with a large pool and varying depths... Suitable for those who really like swimming... Clean hotel, spacious rooms... The downside is that the TV is still not Android, maybe it's better to replace it as soon as possible... The shower on the 15th floor is not strong enough... Hopefully it will be better in the future.
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3 people find it helpful
Accommodation's Reply
13 May 2026
Dear Mr. Ferry, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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Number of reviews per page
20
40