This is our umpteenth time staying at this hotel because it's close to Braga. The hotel staff is friendly and the hotel is clean. We were a little disappointed when we checked in. It was already afternoon at 5:30 PM, the room was being cleaned, even though the check-in rule is 2:00 PM, we were told to wait for our room. It was indeed a Sunday and quite busy, probably because of the school holidays. The receptionist said they would contact us via WhatsApp if the room was available. However, it took 30 minutes and there were already few guests checking in, but I wasn't informed via WhatsApp. So I went to the reception desk to confirm our room was ready. Even though those who checked in after us had already been assigned rooms, we waited quite a while. The room was spacious, the food was varied. Overall, it was okay.