8.2
Very Good
From 98 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews Caybeach Sun

Number of reviews per page
20
40
Top reviews
Sam
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Caybeach Sun is fine, but I don't think we'll be back. To start our trip we were told that the two apartments that we booked for our family would be at opposite ends of the resort - even though they were booked in the same booking on hotels.com... This was frustrating and the staff seemed to have no interest in helping or attempting to rectify it so we just had to live with it. When we got to our apartment we found that the fridge had spilled orange juice in the bottom, which made us doubt exactly how clean the rest of the place was. Although the sheets did appear clean and the cleaning staff were friendly. All in all the resort is a little shabby. It's clearly an older resort that has been bought and rebranded as there are hints everywhere to the old name and logo. Appliances are old, showers were corroding in both apartments, our shower tray leaked onto the floor. A number of the pool loungers were broken so the back couldn't prop up. All in all, the resort was fine for sleeping and reasonably comfortable, just don't expect anything special. Oh and if you like privacy maybe avoid this one, a significant number of the apartments 'balconies' are just open at the front and have paths that run right next to them so you'll have people walking past as you try to relax and looking in your windows if you have the curtains open.
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Geoffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A well maintained holiday destination.
Katie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very friendly staff, lovely apartment.
Zoe
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast, clean room. Staff friendly. Indoor pool a bit tired and only open 2-6pm. The massage jets did not work and the jacuzzi was cold. Need to pay extra and organise in advance for steam room and sauna. Ideal location.
Stuart
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was basic and needs a good refresh, however was spotlessly clean. The whole hotel is tired but for what we needed was absolutely fine for a cheap last minute break.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes. Staff and room good
Patricia
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Location of the room facing the sun
maria
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

very comfortable bed. very clean. good kitchen. good position and quiet most evenings. great size room. had to pay extra to use safe and TV so didn't bother.
Marianne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We chose this hotel based on the price and location great for the beach and bars and restaurants they’re just a 10 minute walk away! The hotel is dated but generally clean on all areas pool is small but great for children with the slides and a smaller one for young children. We always found sunbeds The rooms again dated but quite spacious and a large wardrobe to fit all our clothes as a family of 4 The staff were friendly when we asked for things and the lifeguards were reasonable allowing inflatables in the pool. We didn’t try the breakfast or the pool bar but looked ok. We had a great week away great value for money!
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Timothy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean and tidy with helpful staff. Very convenient location and even an Aldi supermarket just iver the road ! Even an on site shop if you can't face a five minute walk. Sufficient sun loungers but always a ten o'clock rush for the best spot.
Craig
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

All good enjoyed the stay
Fiona
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Lovely place, near the beach, marina, port , bus stop. Really enjoyed it
Noelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Will definitely be back. The pools were lovely and sun loungers plentiful. Rooms were comfortable and staff couldn’t be nicer. It’s about 10 minute walk to the waterfront. The only downside is the extra charges for the tv and AC. Also there’s not much nighttime entertainment. It’s in a basement bar and there’s no real proper bar
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Andreas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The Location is placed very near to all amenities although if you didn’t know the area, it would not instantly seem so and you have to walk around the perimeter of the complex to get to the main street as there is no gate cut-through. For expediency I have bullet pointed the positives and the negatives and score at the end. Negatives; • No Washing machine. • Very basic cooking facilities i.e. Microwave & Electric Hob. • No broom or dustpan and brush or pegs to hang washing. • No iron without payment. • No water in fridge or any complimentary coffee/tea on arrival in apartment. • No pool towels, additional door key for each occupier, Room Safe access, Air con/ TV remote without payment or deposit and must be in cash. • TV is basic and had cobwebs behind. Unable to plug i.e. a fire stick in as only one socket for the TV. • Poor or no night entertainment. • No communal feel around bar area. • Towels not all changed. Positives; • Has three pools & play areas for kids if you have them. • Has a little shop in complex for fresh bread, milk, drinks and the other basics. • Reception open 24/7 • Astro turf 5- a- side Football pitch and Tennis court. • Gym/Indoor Pool & Sauna although not really used by anyone while we were there. • New Aldi supermarket about 10 minute walks away. • Comfortable apartment for short stay only. Air con in bedroom only. • Comfortable beds. Compare to other surrounding apartments we have stayed in before in this area, it’s quite poor. 6/10
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Kim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great hotel to stay in. Just a short walk to the beach, shops. & bars.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Lovely hotel. Pools were great, food was very good. The staff were very friendly and helpful. We would stay there again.
Sandhya
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing stay
Noreen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Would recommend Caybeach to families and couples - apartments clean and spacious and 4 pools for adults and children. Good location- 10 mins from beach
Ana Lucia
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Based on the price paid, it was a good experience but rooms need to be updated and require some maintenance. It has a great pool bar, morning shift receptionist (i think her name was Eli) is very friendly, helpful, solution solver and gives you a lot of recommendations. Good location, walking distance from playa Blanca beach. Maintenance required: Outside door lock - broken. mini fridge thermostat - freezes the food (even in minimum temp). Increase maintenance supervision and/or standards.
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Rebecca
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The apartments are well laid out for privacy. The apartment was very light and spacious. It was clean. It was a little on the 'tired' side. The pool area is lovely. It doesn't have a great outlook but is very conveniently placed to walk to many places. The staff were friendly and helpful. The breakfast provided plenty of choice and was generous as buffet style.
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Number of reviews per page
20
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