The hotel is advertised as handicap accessible.
My husband uses a wheelchair and couldn’t get in the hotel on the stairs.
We had to find another place and the two nights we booked were nonrefundable.
False advertising.
Total disappointment!
Deborah
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Nice big room, very clean with conveniences such as kettle, fridge, hairdryer, bathrobes and slippers. Lovely big balcony with a view over the pool and Mountain View.
Nicole
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
We travelled from USA spent a night here cause it got dark and we found this place on our way to Cluj but we enjoyed it to the fullest. Plus the breakfast was absolutely outstanding with choice for coffee (capucino or expresso) literally impressed with the choices for breakfast. Highly recommended 👏👏👏
Verified traveler
with Partner
6.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Had Junior Suite and room was dated. Staff was not trained on location of any restaurants. Not conveniently located to restaurants. Bar was tended to by receptionist and no champagne available during New Years Eve stay.
marina
Leisure Family
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Very nice and comfortable hotel
Stephen
10.0
/10
Reviewed 128 week(s) ago
Hotels.com verified review
Excellent quality hotel, a quick drive from the city centre.
mark
Friends and family with Friends
6.0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
Breakfast good, staff very friendly and welcoming, beds comfortable, WiFi good. Jet bath broken. No tea / coffee facility and no water in pool ( out of season ) advertised as having a restaurant but also closed. Quite far from town not walkable.
Adam
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago
Expedia Group verified review
Very clean and tidy.. phenomenal breakfast spread with espresso made to order. All inclusive!
Tracy
Leisure Family
10.0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
They took us in late and they were so polite and welcoming. Nice clean room. Awesome breakfast and beautiful pool. Wish we could have stayed there longer!!!!
Stefan
Leisure with Partner
10.0
/10
Reviewed 184 week(s) ago
Expedia Group verified review
It's a new hotel
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
Front desk guy very helpful and nice. Amazing bathroom and balcony in the room
Verified traveler
Friends and family with Partner
4.0
/10
Reviewed 378 week(s) ago
Expedia Group verified review
No air con, placed on the 5th floor with high temperatures. The curtains didn’t even meet in the middle so women up early!
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 393 week(s) ago
Expedia Group verified review
Comfortable bed. Spa bath made for a nice unwind to the day. Safe parking and good base to explore this region from. The room felt a bit too warm from time to time, but opening the balcony door fixed that.
Cornel
4.0
/10
Reviewed 404 week(s) ago
Hotels.com verified review
Dirty room, thin walls, definitely not a 4 star hotel!
Verified traveler
10.0
/10
Reviewed 418 week(s) ago
Expedia Group verified review
I really enjoyed my stay here, very nice place and people . Thank you!
Verified traveler
8.0
/10
Reviewed 421 week(s) ago
Expedia Group verified review
Really nice hotel, just a bit too far outside of the city center. Definitely recommend.
Claudio
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Buon hotel anche se lontano dal centro
Colazione abbondante e personale professionale
Hanspeter
Friends and family Family
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Hotel has seen better times, spa run down.
The lady for check-in obviously doesn‘t likr her job and had prefered we would pay and go. Any question we had was annoying her.
Francesco
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Peccato
Camera spaziosissima e parcheggio comodo
Un po’ fuori dalla città ma di veloce collegamento
Peccato per la receptionist al check in veramente sgarbata e poco amichevole
Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia