The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints.
They just need to make it more friendly for the DISABLED since it’s on the top of a hill.
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James
with Partner
10.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
We chose this hotel for its colonial history and it mef all our expectations. We had dinner in their restaurant, and although the place was quiet (only one other table was occupied) the food was delicious and the service was excellent.
srinivas
Leisure Family
2.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Haunted, mould in the room, broken toilet, broken shower area, will not advise anyone. Expedia should take this hotel off
Dawn
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Quintessential perfectly preserved beautiful British Raj hill station hotel Darjeeling full of historical artefacts at the end of the mall with some views. The staff were very attentive and helpful and served delicious meals in the dining room and I really enjoyed my stay of stepping back in time at this sanctuary of history in th hills away from the hustle and bustle of the town. 💖😎Dawn from Australia
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Syed
Leisure Family
10.0
/10
Reviewed 209 week(s) ago
Expedia Group verified review
Very convenient place near the market middle of the mall but quite.
Hotel restaurant is very bad, food test not good.
Very costly according to the cost quality and quantity very poor.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia