Morghan Barrett
2.0
/10
Reviewed 21 week(s) ago
My partner and I stayed at this establishment for 8 nights, and unfortunately, our experience did not live up to the positive reviews we had read beforehand. While we had high hopes for a relaxing stay, there were several issues that made it less than ideal.
First, the noise level was incredibly disruptive. We could hear every little sound, from yelling and banging at 4 a.m. to people stomping around late into the night. On a few occasions, the staff entered our room despite the "Do Not Disturb" sign being clearly displayed. They knocked five times while the sign was up, and on one occasion, we returned to our room to find the receptionist inside, looking surprised when we walked in. When we brought this up, I felt belittled, and the staff was unreasonably rude and dismissive.
Additionally, we were told that we could control the room temperature, but when we requested it be turned down, the staff claimed they didn’t know how. To make matters worse, we had issues with noise late into the night, with people talking, laughing, and stomping around from 10pm until 7 a.m. – it made it difficult to sleep.
Lastly, the amenities were misleading. The property advertised laundry facilities, as well as a communal room with a fridge and microwave, but none of these were available during our stay.
Overall, this experience was disappointing, especially given the price. I would not recommend staying here.
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