EXCELLENT location of the hotel. Away from the tourist hub and frequent port traffic. Clean and spacious rooms with a perfect view of the mountains.
Jeffrey
Leisure Family
2.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Refused stay due to fecal smells as if it has a broken septic system in both rooms presented to us. Elevator stopped working as we were about to use. Stay away from this stanky, neglected old hotel. They won’t issue you a refund when booking through Expedia. This place is old and tired but the funky smell of our assigned room and the equally ..itty smell of the offered “upgraded” room makes this place and easy pass. Ended up eating the cost of the room (over $500.00) for two nights because the hotel refused to issue a refund. Potential guests beware!
THIS PLACE STINKS IN MORE WAYS THAN ONE
Se negó a quedarse debido a los olores fecales, huele como si tuniera un sistema séptico roto en ambas habitaciones que se nos presentaron. El ascensor dejó de funcionar cuando estábamos a punto de usarlo. Aléjate de este viejo hotel apestoso y descuidado. No te emitirán un reembolso al reservar a través de Expedia. Este lugar es viejo y cansado, pero el olor extraño de nuestra habitación asignada y el olor igualmente... de la habitación "mejorada" ofrecida hace que este lugar sea fácil de pasar. Terminó comiendo el costo de la habitación (más de 500 dólares) por dos noches porque el hotel se negó a emitir un reembolso. ¡Cuidado con los huéspedes potenciales!
Este lugar apesta en más de un sentido.
Read More
sergio
with Friends
8.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Nice hotel. Excellent swimming pool. Too far from the city and the sky resort.
Larry M.
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
This hotel is amazing - the views , breakfast and staff are worth 5 stars amazing
Kresten
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
The location is beautiful, quiet, and just on the edge of town . The staff are great , very helpful and accommodating. Would stay here again forsure .
Verified traveler
Friends and family with Friends
8.0
/10
Reviewed 102 week(s) ago
Hotels.com verified review
Property is beautiful with nice view of beagle channel. Breakfast was not so good and we could hear people from other rooms.
FERNANMDA
with Partner
2.0
/10
Reviewed 121 week(s) ago
Hotels.com verified review
Hotel com serviço ruim e comida muito aquem do que parece nas divulgações. Spa muito ruim
Kimberly
Leisure with Friends
10.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Loved the location by the water and the wildlife. Beautiful view from the room. Enjoyed the spa and the lovely staff
Sean
with Partner
2.0
/10
Reviewed 225 week(s) ago
Hotels.com verified review
This hotel was very bad, walls way too thin, all night you can hear the next door neighbors and people walking by, room not cleaned when we checked in, the food at the restaurant was horrible, egg shells in the salad and one of the worse burger I ever had , it was microwaved burger, the pool jacuzzi was dirty all around it , and they charge for everything even for their complimentary water when you check out. So far from the city
Read More
Nicolas
Leisure with Partner
10.0
/10
Reviewed 256 week(s) ago
Expedia Group verified review
Excelent stay at the hotel
Debbie
Friends and family Family
4.0
/10
Reviewed 273 week(s) ago
Hotels.com verified review
This was a disaster of a stay with the hotel. They insisted on changing our nightly rate from $151 to $252/nt because of our 2 children. They did inform us of this change before we arrived but did not respond to questions about how they could justify such a high price for 2 kids in a room that already has the sofa bed in it. The hotel management refused to even discuss the matter with us. We opted to stay anyway and when we got to the room the sofa bed was made up but a 3rd single bed in a side room was completely bare. What hotel leaves a bare mattress for their guests? The front desk insisted that we don't need that bed so they shouldn't have to provide sheets on it. There was also only 1 pillow for each person that was so soft that it is like not having anything but they told us that they didn't have any other pillows. We each had to sleep with the decorative pillows (you know - those unwashed ones!) under our bed pillows. Eventually they did make the third bed in the room with enough complaining and we did get a couple of extra pillows for subsequent nights but not enough.
The other huge disappointment is that the pool and gym are only open from 2:00 to 9:00 (and they make you wear a swimming cap). My husband typically goes to the hotel gyms while I am getting the kids to sleep and that was not an option here. We also intended to go to pool on a saturday morning before our other activities and could not.
There is more but I am out of characters to typ
Read More
alana
Friends and family Family
10.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
Amazing views and great service
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 364 week(s) ago
Expedia Group verified review
A great choice for someone who wants to be in the water, have a oool and jacuzzi, and a helpful staff.
ADRIANO
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Localização linda embora não central. Aquecimento funciona muito bem. Café da manhã ótimo e quarto de espaçoso.
Ana Lucia
Friends and family Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Hotel excelente e o pessoal muito gentil
Alejandra jimenez
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
La cama muy rica para dormir, todo el hotel con calefacion lo cual es muy importante en ushuaia, el hotel muy bonito, el spa y la alberca me encantaron.
Leonardo
with Partner
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Vista incrível do quarto
Jo Ann
Leisure
2.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
Me dieron un precio, y cuando llegamos nos cobraron 6000 dólares, cuando nunca decía dólares y le mostramos al empleado como nos habían mandado la factura, si se equivocaron es su problema, me tendría que haber cobrado lo que decía en la factura y yo voy a iniciar acciones legales, porque esto no se hace, quedamos parados en Ushuaia sin tener donde ir y buscando hospedaje de urgencia
Read More
Pedro
Leisure with Partner
6.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
Os quartos e as instalações são muito boas, assim como os funcionários, porém o quarto tinha uma gigante varanda sem nenhuma mesa ou cadeira, inviabilizando sua utilização. O banheiro também não tinha saída forçada de ar, deixando todo o vapor do banho para dentro do quarto. Mesmo sendo um imenso quarto, não havia espelho de corpo inteiro. O café da manhã no geral esperava mais pelo nível do hotel.
Read More
guillermo
Leisure with Partner
6.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
El desayuno no está de acuerdo con la categoría del hotel
Es la primera ves que en un hotel de esta categoría me pregunten si quiero que me limpien la habitación, esto fue todos los dias
Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia