Service bad Clean bad Not satisfied with this Hotel

The room is nice and clean, but there's no elevator, so be prepared to step on your feet if you get to the top floor.

Great 👍 the hotel staff is very friendly, the service is all okay.

Bad smell in the hallway. I have informed the receptionist but there is no reaction.

Bilik bersih dan luas. Sebelah hotel ada restoran mamak senang nak cari makan takyah pegi jauh2 cari makanan. Kalau nak shopping pun dekat.

Good place to stay, clean and safe, easy to get access for food and transportation.

Due to firefly flight delay from penang by 2 hours, reaching at 11.30 pm, the room is no longer available for checking in after the cut off at 10pm. No staff, no phone number and left stranded at the door. Understand the t&c after relook into the book, but won't choose any swings & pillows future travel, too risky.

I love this hotel, room clean and tidy and also good staff.

good service safety and comfortable

The hotel staff is very good, there is no elevator for the family room, you have to go up the stairs, it is troublesome if you are with children or the elderly. Room cleanliness is poor, dirty air conditioning is not cold, rooms smell of cigarettes even though there is a smoking ban. Bad WiFi connections often log out, breakfast is not available.

There is no elevator suggested taking ground floor rooms, clean rooms and friendly staff. WiFi is not good, it often logs out on its own. can't eat breakfast.

Room was too small..lack of amenities

OK lah for budget hotel, clean bed, aircond powerful.

Can the room not be the same as in the picture shown.

it was good and the services was awesome

It is only convenient for emergency night stay and cheap. But the service is rather poor. There is no refill of soap and shampoo in the container and no paper toilet rolls or tissue provided. The washroom lock was a bit loose and accidentally it locked on it's own when closed the door. Reached the receptionist counter and the giy is busy on his headphone and only after we showed our frustration that he pull off his headphone and asked our problem. And the solution is to wait until morning as only housekeeper keeps the key and this incident happened at 11.00pm. We need to wait for 7 hours before we able to use the washroom again. That is really annoying.

Clean and nice quite place to relax at your room. Staffs are nice and friendly. Food around this place is also not bad. If anyone like to walk, there is a Aeon and next to it Subang Parade so it's not dead boring u can still have fun. Rooms are simple and clean.

Good location, rooms are clean. Reception and house keeping people are very nice and easy to deal with. Rooms are clean.

booked family room but not available upon check in. was given 2 rooms but the problem is we have 1 adult and 2 children.

Could watch the fottball world cup on tv