Beautiful view, friendly staff.

La terraza no se puede usar, esta muy lejos del centro, el uber sale 15 minutos del centro al hotel, te dicen que el acceso en funicular sera hasta las 9:40 y no es asi, les llamas y no te contestan, llegas y estan pegados al telefono

It was great to be there. The best view I have ever seen and I travel the world.

loved it so much

Dairy, Queen and Beautiful view

Our room was excellent. Has air conditioning, very comfortable room, blackout curtains. Very friendly staff. And the scenery was amazing

El Hotel Balcon del Cielo es uno de los mejores hoteles donde nos hemos quedado ! Sin duda alguna tiene una de las mejores vistas que pueda tener GTO !! El personal del Hotel fue Realmente muy amable ! 100% Recomendado !!

This hotel is amazing. The location is excellent, right next to the funicular to ride down to the city. (The cost of the funicular is included in the room cost and you get priority to board.) The room was spacious and clean, I love the balcony room with view to the city. I will definely recommend this hotel to anyone traveling to Guanajuato. The parking is pretty close. Staff were very helpfull. We will definitely be back to this hotel on our next trip to Guanajuato.

It was a little difficult to find the place using GPS, but one of the local tour guides led us to the parking lot for a small and reasonable tip.

Clean room , great customer service and easy to book

This hotel has a perfect view of the city

Es un hotel muy tranquilo y el personal super amable. Rosario la de limpieza muy amable y respetuosa. Si vuelvo a quedarme en Balcon del Cielo aparte te dan una tarjeta para el funicular es un servicio muy bueno.

Great location friendly front desk staff.

I like it I I recommended

La vista à la ciudad viendo el amanecer ❤️

Everything was excellent for this place . The only thing that disappointed me was that the hot tub had no hot water and the safe in the room never worked properly. Other than everything else was beautiful, very clean and great views

it had the most amazing view! and the staff was super friendly!! loved it!

The only thing bad at this property is a parking lot you gotta walk to the hotel like maybe half a mile to get to the hotel

It's a clean and beautiful place, with great views of the city. The only draw back is they have a lot of stairs. The staff was very helpful and friendly.

Clean room