It is nice. Staff tried to be helpful. No WiFi in 2 rooms, we switch 2 room bevor we get one with constant WiFi. One rooms TV was broken, nobody tell us that, we figured it out after we moved in. Restaurant are fine, pricy like everything in Switzerland. Stuff was not really nice, kinder neglecting us, probably because we were with small children. Not bad, but for this price schuld have been much better…

Fantastic hotel. Super friendly staff. I will return very soon. The views are simply to die for. Amazing location with fantastic roads up and down the mountains!

This hotel has two wings, one has been updated and is nicely modern, the other is trapped in the 70's. Tiny green linoleum bathroom, tiny room with outdated furniture and wallpaper of burlap. Water stains were on walls and lamp shade. Restaurant is good and staff are lovely and helpful. Held my bag for me while I checked out the area after check out and gave me directions to local hiking areas. No AC, and trucks outside grind gears all night. Clearly meant for winter accommodations. They do have a spa, and wifi throughout.

The view is beautiful, however the room wasn't in nice shape. Needs to be remodeled to be more modern and comfortable.

Includes a capable regional breakfast buffet.

Lovely big room. Nice breakfast. Great welcome.

Great hotel - new management has done a good job of renovation and customer service. Breakfast was delicious and the location very beautiful.

Beautiful hotel in a beautiful village. Loved every moment.

The hotel staff were friendly and helpful. The hotel rooms were clean but dated. The food in the hotel restaurant was very good as was the service. Overall, a nice hotel in a great location.

Must see views, close to the bus stop and ideal for ski and snow sports. Very nice room and good food in the restaurant, lovely staff !!!

Sehr schön renoviertes, tolles Hotel und das Personal auch sehr freundlich, hilfsbereit wie auch aufmerksam

Sehr freundliches und hilfsbereites Team.

Flot udsigt og lækkert nyistandsat værelse. Og det var dejligt med balkon. Dog fik vi cigaret røg i hovedet når vi sad der, og kunne ikke sove med altandøren åben på grund af højlydte gæster. Restauranterne er gamle og kiksede. Maden var dårlig og dyr. Og morgenmadsbuffeten ikke noget særligt. Vi kommer ikke igen.

Wir haben ein relativ schönes Zimmer erhalten, leider aber neben dem Abluft Motor für den Spa-Bereich, ansonsten wäre es auf der Parkseite sehr ruhig. Das Kopfkissen war sehr dünn, da fehlt einfach ein zweites Kissen das etws mehr wohlumen hat. Frühstück reichlich und auch sehr gut

Wir waren für 2 Nächte hier und wir können das Hotel Hirschen bestens weiterempfehlen. Standart-Doppelzimmer groß genug für einen Kurzaufenthalt. Das Badezimmer dürfte etwas größer sein, aber es reicht aus. Das sehr gemütliche Restaurant ist ein Muss. Fantastische Köstlichkeiten aus der Küche, die man sich nicht entgehen lassen sollte! Auch der Service professionell. Das gesamte Personal sehr freundlich!

Spabereich war top

Pretty location and hotel with good facilities (pool and spa are good). Most disappointing is the inconsistency of the hotel staff/service. Woman in charge of breakfast is brilliant (and breakfast is very good). Just wish all staff followed her and Ahmed's examples as other staff were rude (wife was accused of losing hotel season ski pass and comic incident where she was told "bye" multiple times when asking for milk for kids outside restaurant hours etc.). As my Zurich friends tell me, it's part knock-on effect of local staffing issues due to Corona, part language barrier with some staff, and just part lack of customer service culture (was told to go to Austria if I want decent service). Overall experience was enough not to return unfortunately...

Uns hat es gefallen. Leider ist der Wellnessbereich sehr klein. Das Thai-Restaurant war dafür ein tolles Erlebnis.

Alles top

Man fühlt sich rundum wohl... in den sehr schön renovierten Zimmern, im Wellness-Bereich und auch in den Restaurants mit sehr persönlichem Service. Wir kommen immer wieder gerne!