Hotel Santika Premiere Gubeng

Explore Hotel Santika Premiere Gubeng
8.8
Very Good
From 6,916 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

8.9

Service and Facilites

8.9

People often mention about Hotel Santika Premiere Gubeng
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Staff Friendliness (149)
Bedroom (146)
Distance to City Center (138)
Room Space (137)
Variety (134)
Taste (131)
Ambiance (121)
Bathroom (118)
Accessibility (113)
Hotel Area (108)
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Traveler Reviews Hotel Santika Premiere Gubeng

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40
Customer reviews
DANI76 B.
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Transit
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8.5
/10
Reviewed 2 week(s) ago
Comfortable, close to culinary, recommended.
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Accommodation's Reply
30 Oct 2026
Dear Mr./Ms. Dani76, Warm greetings from Santika Premiere Gubeng Surabaya Hotel. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We would be very happy to have served you. Thank you again and we hope to welcome you back soon. Sincerely, General Manager
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i***a
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9.7
/10
Reviewed 4 week(s) ago
nice..and very very good. child friendly
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We would be happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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H***i
icon-Business
Business
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10.0
/10
Reviewed 5 week(s) ago
I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Nur A. W.
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Medical
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10.0
/10
Reviewed 5 week(s) ago
The staff is friendly, the food is delicious, and the location is strategic. The view from the hotel room is incredibly beautiful, especially the sunset.
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Accommodation's Reply
12 Oct 2026
Dear Mr. Noor A.W., Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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A***r
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10.0
/10
Reviewed 7 week(s) ago
The hotel area is very good, close to the station, very conventional.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are very happy to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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A***i
icon-Business
Business
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10.0
/10
Reviewed 7 week(s) ago
Friendly start, calm atmosphere, strategic location.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are very happy to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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s***a
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Business
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9.1
/10
Reviewed 7 week(s) ago
Front desk staff is very helpful and cheerful.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Andika A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The pastries in the lobby are delicious. The food is also good. But the gym lights often go out by themselves. And the dumbbells are incomplete.
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Accommodation's Reply
22 Sep 2026
Dear Ms. Andika A., Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are very happy to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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O***a
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9.7
/10
Reviewed 8 week(s) ago
The hotel is 5 minutes away from the train station. The receptionist was very helpful and kind, even prepared breakfast in the box for us after knowing we have to check out very early to catch up for the train. The room was clean and nice.
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Verified Traveler
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10.0
/10
Reviewed 9 week(s) ago
It was a pleasant experience staying here.
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Accommodation's Reply
11 Sep 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are honored to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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H***y
icon-Business
Business
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9.1
/10
Reviewed 9 week(s) ago
In my opinion, it's generally good and satisfactory. Perhaps the only downside for me is the breakfast, which isn't very appealing or varied.
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1 people find it helpful
Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We will share your feedback with our team. Your suggestions are invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are honored to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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D***h
icon-Staycation
Staycation
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10.0
/10
Reviewed 9 week(s) ago
Super fun, very close to the station, all the amenities, price, and room were excellent. I'll definitely stay here again if I ever come back to Surabaya.
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1 people find it helpful
Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are honored to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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Edo L. p.
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10.0
/10
Reviewed 9 week(s) ago
A comfortable and tranquil atmosphere. 3 days and 2 nights of complete relaxation and comfort.
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Accommodation's Reply
08 Sep 2026
Dear Mr. Edo L.P., This is a brief message from Santika Premier Kuben Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are very happy to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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M***L
icon-Leisure
Leisure
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10.0
/10
Reviewed 9 week(s) ago
Nice, friendly, check-in ok. Too many breakfast menu.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are very happy to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room was very comfortable. There were 4 pillows. The room was soundproof. The location was very strategic, close to everywhere. The hotel was very comfortable. If I go to Surabaya, I will stay here again. Close to Bonacafe and Starbucks. Best
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Accommodation's Reply
04 Sep 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are honored to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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Dery I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Strategic and comfortable hotel, friendly and helpful staff, always a member of the Santika group.
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Accommodation's Reply
03 Sep 2026
Dear Mr. Deri Ai, Warm greetings from Santika Premier Kubeng Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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a***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Nice, comfortable, clean, fast service, suitable for a quick escape.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are honored to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The room was spacious enough for two people, but the AC needed fixing as it couldn't swing. Other than that, it's been good, the food was delicious, and the laundry was also affordable because it was on sale.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are honored to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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Anand
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Good location and value for money with friendly staff. A nice breakfast spread.
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Accommodation's Reply
24 Aug 2026
Dear Mr Anand, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
If I go to Surabaya, I'll stay here again. I found a nice hotel at a good price.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Warm greetings from Santika Premier Kubeng Hotel, Surabaya. Thank you for taking the time to share your recent stay experience. We are delighted to hear that you enjoyed the facilities our team provided. Your feedback is invaluable to us. If there is anything we can do to make your next stay even more comfortable and enjoyable, please let us know. We are honored to have served you. Thank you again, and we hope to welcome you back soon. Sincerely, General Manager
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Number of reviews per page
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