Hotel Chancellor@Orchard

Explore Hotel Chancellor@Orchard

Overall Ratings & Reviews Hotel Chancellor@Orchard

Traveloka (4,042)
Other sources (766)
8.3
Very Good
From 4,042 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.7

Location

8.7

Service and Facilites

8.1

People often mention about Hotel Chancellor@Orchard
All
Distance to City Center (43)
Staff Friendliness (40)
Bedroom (35)
Accessibility (31)
Wifi (29)
Room Space (28)
Bathroom (27)
Ambiance (23)
Hotel Area (22)
Surroundings (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Chancellor@Orchard

Number of reviews per page
20
40
Customer reviews
n***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
So far so good. Near MRT station and mall.
Find this review helpful?
Accommodation's Reply
25 Oct 2026
Thank you for your positive feedback. We are delighted to hear that you had a pleasant stay and found our location convenient, with easy access to MRT stations and nearby shopping malls. We look forward to welcoming you back again soon.
J***o
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
The room is not soundproof, so the sound of cars outside is too loud.
Find this review helpful?
Accommodation's Reply
19 Oct 2026
Thank you for sharing your feedback. We sincerely apologize for the disturbance caused by the traffic noise from outside. We understand how important a peaceful environment is for a comfortable stay, and we appreciate your comments as they help us identify areas for improvement.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
We had two adjoining rooms at the end of the hallway. The hotel considers these their family rooms. The space, comfort, and soundproofing were all good. The hotel lobby needs some work, but overall, the hotel experience exceeded our expectations. You can't beat the price and location. We did not have breakfast.
1 people find it helpful
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Cheap price. Good cleanliness. Very comfortable.
Translated by Google Icon
See original
1 people find it helpful
L***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Outstanding hotel, so comfortable and cozy.
Find this review helpful?
Accommodation's Reply
21 Aug 2026
Thank you for your wonderful feedback! We're delighted to hear that you found our hotel outstanding, comfortable, and cozy. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay soon.
Quynh A. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
I found the service to be good, and the staff were attentive.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
08 Aug 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our service and found our staff attentive during your stay. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back to Hotel Chancellor@Orchard on your next visit to Singapore.
Q***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The accommodation was convenient and clean. My family would return if we had the chance.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Jul 2026
Thank you for sharing your experience. We’re delighted to hear that you found the accommodation convenient and clean. It’s wonderful to know your family would consider returning, and we look forward to welcoming you back for another enjoyable stay.
Henry K.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
Could be the cheapest hotel in Orchard area.
Find this review helpful?
Accommodation's Reply
07 Jul 2026
Thank you for your review. We are delighted that you found our hotel to be a great value in orchard area. We are looking forward to welcoming you back again soon.
L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Nice location, good staff, clean.
1 people find it helpful
Accommodation's Reply
05 Jul 2026
Thank you for your kind review! We're delighted to hear that you enjoyed our convenient location, found our staff friendly and helpful, and appreciated the cleanliness of our hotel. We truly appreciate your support and look forward to welcoming you back on your next visit. 😊
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
I often stay at this hotel when I visit Singapore. It's a great hotel, still in the Orchard area. Highly recommended!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jul 2026
Thank you for your continued support and recommendation. We’re delighted to know you enjoy staying with us whenever you visit Singapore. We look forward to welcoming you back for another pleasant stay soon!😊
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Center of city shopping area. Orchard Road
1 people find it helpful
Accommodation's Reply
16 Jun 2026
Thank you for your review! We’re delighted to hear that you enjoyed our central location near Orchard Road and the many shopping options nearby. We look forward to welcoming you back again soon. 😊
l***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
Strategically located in the city center, close to Somerset and Dhoby Ghaut MRT stations. Drinking water dispensers are available in every room.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 May 2026
"Thank you so much for your kind words! We are thrilled to hear that our location served you well, especially with our proximity to Somerset and Dhoby Ghaut MRT stations. We’re also glad you found the in-room water dispenser convenient. We hope to welcome you back on your next visit to the city!"
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
Good location and clean, simply fit for business traveler. Keep up the good job!
1 people find it helpful
Accommodation's Reply
13 May 2026
Thank you for the wonderful feedback! We are delighted to hear that our location and cleanliness met your standards, especially as a business traveler where efficiency and comfort are key. Providing a seamless experience for our guests is our top priority, and your encouragement means a lot to the whole team. We look forward to being your home base again on your next business trip!
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
All the staff are friendly, access to everywhere is easy and very close.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Apr 2026
Thank you for your kind feedback! We're glad you enjoyed our convenient location and service from the staff. We look forward to welcoming you back soon.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel was really nice, clean, and near the mall.
Find this review helpful?
Accommodation's Reply
26 Apr 2026
.We are glad that you enjoyed the location! Thank you for the wonderful review. We hope to see you again.
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 30 week(s) ago
The location is in Orchard, near many shops and restaurants. There is a water purifier in every room, and complete amenities. The bed, pillow, and bed sheet are clean and comfortable. Worth the price.
1 people find it helpful
Accommodation's Reply
11 Apr 2026
Thank you for kind review of the hotel. We are glad your stay was comfortable.
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
The staff, Ms. Shirley, was very kind! She allowed us for early check-in as Singapore was soo hot. She said, "You need AC." Thanks, Chancellor Orchard! Wonderful stay!!
Find this review helpful?
Accommodation's Reply
11 Apr 2026
Thank you for the wonderful review. We are glad your stay was pleasant.
Verified Traveler
icon-origin-TRAVELOKA
7.1
/10
Reviewed 31 week(s) ago
The room is just so-so, there aren't many choices for breakfast either.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2026
Thanks for the honest feedback. Sorry to hear the room didn’t quite meet expectations and that the breakfast selection was limited—that’s definitely not the experience we aim to provide. We’ll take this into account and work on improving both areas. Appreciate you sharing your thoughts.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 31 week(s) ago
The hotel is good, location is superb! But maybe the food variation for breakfast can be upgraded.
Find this review helpful?
Accommodation's Reply
11 Apr 2026
Thank you for the wonderful review of the hotel. We are glad you had a comfortable stay. We will look into the breakfast options to offer a better experience.
Lisa M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
I booked 2 rooms for our family trip. First, our rooms were separated, so I'm asking the receptionist, Mr. Lee, for help arranging our rooms next door. He is very nice and gave us the best rooms side by side. It was a nice experience, the food is good, and the hot water is good as well. Thank you.
4 people find it helpful
Accommodation's Reply
28 Mar 2026
We are glad the staff had made your stay enjoyable and comfortable. We will convey to him your compliment. And we hope to see you again soon.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.