Amazing and spacious rooms that are very clean with the kindest staff!

Great property in a great location, right along the river and looking at the Guggenheim. Restaurant was fantastic for dinner and drinks with an open air option.

Nice, convenient location. Room was spacious and clean on arrival, and kept clean through my stay by the wonderful cleaning team.

Great staff welcome you upon arrival

really nice hotel. Room is tight space, but Location is great, staffs are so nice and very modern! Would def come back!!

I've never known friendlier or more helpful front desk staff than at this hotel. We stayed in a junior suite with a view of the Guggenheim, which was a lovely way to watch the sun go down. The suite is very spacious for two, air conditioned, has an L-shaped sofa, separate hallway, and large bathroom. Design is elegant modern, all pleasant smelling & very quiet. Staff were helpful in letting us store our luggage on site before and after our reservation time. They also did their best to give us early access to our room since we let them know in advance that our flight arrived in the morning. We were celebrating our honeymoon, and they surprised us with a complimentary bottle of cava and a dessert plate the afternoon we arrived. The hotel is very well situated for accessing the Guggenheim and the modern art museum (which is currently free because part of it is undergoing renovation). There we saw art by many artists of Basque origin as well as international ones. The day we left, one front desk staff called a taxi for us, and the driver knew to come into the hotel and look for us when he arrived. Breakfast is not the absolute best, but it's relatively inexpensive (compared to other hotels) and has some winning offerings like fresh detox juice (along with the standard juices), made-to-order omelets, and a variety of yogurts, fruits, breads, milks, etc. There were even some gluten-free options (ask for gluten-free bread if you need it). This was the nicest hotel stay of my life :)

Superb experience except the two twin beds posing as a queen. Staff went out of their way to make everything great

This was our second time staying at this property and it didn't disappoint! Helpful staff, comfortable room, air conditioning, welcome gift and the most amazing breakfast made our stay so pleasant. The bar and restaurant on property are an added bonus. This hotel is worth it! Walking steps to the Guggenheim as well!

Excellent location, service and spacious well set out rooms made for a very enjoyable stay.

A nice, very conveniently located hotel with the smallest bathroom in the world

Good location. Rooms are small, one small drawer for double-occupancy room. Breakfast not available until 8am - not even coffee.

My husband and I had fantastic 4 night stays. The room especially the bathroom is clean and bed is very comfortable. I chose this hotel because of it's location, just few steps to Guggenheim museum. Also, the Old town is walking distance from the hotel. We enjoyed the buffet breakfast daily. The food was delicious and had variety to choose from. The restaurant staff and reception staff are nice, friendly and very helpful. We were delighted and enjoyed our stays. If we ever return to Bilbao, we will definitely stay at Hotel Vincci Consulado.

The staff was incredibly friendly and helpful. They made my stay so much better with their outstanding service. I couldn’t ask for a better team—so attentive and welcoming. The room was very well-maintained and tidy. They did a great job keeping the room fresh and clean. The hotel is perfectly situated.

Great location and beautiful hotel. All the staff were friendly and helpful. Highly recommend this hotel!!

The breakfast was delicious.

A fantastic place to stay in Bilbao, right next to the Guggenheim. We really enjoyed our stay here and wouldn't hesitate to recommend it. Ended up eating in the hotel restaurant on the first night and the food was delicious. Good atmosphere in the bar area and a terrace right on the river. The staff are all really lovely but Tania in particular went above and beyond to sort an issue out for us. Absolutely amazing customer service!

Location. Location. Location.

all good!

Extremely clean, modern hotel in a great location, easy walk to any of the sights. Great, friendly, helpful staff.

Lovely hotel, we only stayed the one night so we were closer to the airport but wished we stayed longer