Grand Asia Hotel

Explore Grand Asia Hotel
8.1
Very Good
From 3,389 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.8

Location

8.2

Service and Facilites

7.9

People often mention about Grand Asia Hotel
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Ambiance (33)
Bedroom (33)
Bathroom (31)
Room Space (27)
Staff Friendliness (25)
Soundproof (25)
Accessibility (24)
Hotel Area (24)
Distance to City Center (23)
Check-in/out Time (20)
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Traveler Reviews Grand Asia Hotel

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40
Customer reviews
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 day(s) ago
There were some small, cockroach-like creatures in the room. Many of the items were worn out and looked like they needed replacing, including the pillows. The place was actually quite good for staying, and the air conditioning was cool, but it did seem to need repairs. Also, because it was a club, the noise and vibrations could still be heard in the room.
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D***y
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
I don't know why when I came back from here my body was itching.
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
I stayed on October 10-11, 2026. Check-in was at 8:00 PM WIB. The location was chosen because it was close to a running event. I booked a non-smoking room. When I entered the hotel lobby, I noticed a hole in the ceiling that hadn't been closed. Upon entering the room... wow... the room smelled musty, the smell of cigarette smoke was piercing my nostrils, the room only had one light on, the room phone couldn't be used to contact reception, the mattress was "sagging," the sheets weren't pure white, some corners looked rotten and moldy, the bathroom smelled musty and damp, the towels were thin and torn, and the AC could only be set to 24°F (unadjustable). All night until dawn, I could hear music coming from a nearby location. On October 11, 2026, at 4:45 AM WIB, I decided to check out of the hotel. When I handed in my keys, I found the receptionist asleep at the front desk, and I had to repeatedly call out and ring the bell to wake her up. Suggestion: The hotel is undergoing a complete renovation.
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1 people find it helpful
C***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
The bathroom frame is infested with termites, and the soap dispenser is just a small, round one. Access to the inner-city toll road is very close, so overall, it's okay.
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1 people find it helpful
F***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel building is old, spacious, and clean, but it lacks maintenance due to its age. All the infrastructure is outdated. The AC can't be adjusted. The TV doesn't connect to the internet. The cleanliness is spotless, but that's about it. If it were renovated, it would be better to update the old items.
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1 people find it helpful
i***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Stay comfortably and peacefully.
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J***I
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The staff is friendly, the prices are still relatively affordable.
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1 people find it helpful
T***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
It was a great stay here, the only downside was there were a few small cockroaches in the room.
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a***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Friendly staff, spacious and comfortable rooms. Close to everything if you need to find food. Okay, recommended.
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Y***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Very easy check in and check out process
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1 people find it helpful
Euis N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Friendly staff, great facilities
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1 people find it helpful
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The rooms are nice, the toilets are clean, the food is delicious.
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A***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Great, been here 3 times, will keep coming back
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 33 week(s) ago
Very ugly and dirty. No intention of managing a hotel.
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2 people find it helpful
K***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Cleanliness was well maintained, and breakfast was delicious. A pleasant stay with complete and comfortable amenities.
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K***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
This hotel provides excellent service, with a responsive and professional staff. Cleanliness is well maintained, and the breakfast is delicious.
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4 people find it helpful
K***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Everything met expectations, very satisfied. A pleasant stay with complete and comfortable facilities.
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R***a
icon-origin-TRAVELOKA
7.3
/10
Reviewed 39 week(s) ago
Breakfast for a 3-star class should be a buffet, but it turns out there are only choices of fried rice, fried noodles, and fried vermicelli (choose one).
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Zeky A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
My first time staying at the Grand Asia Hotel. The service was friendly, from the front desk to the security. The room was clean and tidy, as was the restroom. I'll stay again next time.
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1 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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