Amaris Hotel Bandara Soekarno Hatta
Explore Amaris Hotel Bandara Soekarno Hatta
Overall Ratings & Reviews Amaris Hotel Bandara Soekarno Hatta
Traveloka (9,038)
Other sources (150)
7.9
Pleasant
From 9,038 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
7.8
Meal
7.5
Location
8.4
Service and Facilites
8.0
People often mention about Amaris Hotel Bandara Soekarno Hatta
All
Bedroom (116)
Staff Friendliness (109)
Accessibility (107)
Ambiance (87)
Bathroom (82)
Taste (80)
Room Space (70)
Check-in/out Time (67)
Variety (66)
Hotel Area (64)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Amaris Hotel Bandara Soekarno Hatta
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Transit
10.0
/10
Reviewed 3 day(s) ago
The hotel's location is close to the airport, making it easy for guests.
See original
Find this review helpful?
Erni
Transit
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly and the service is excellent.
See original
Find this review helpful?
Accommodation's Reply
01 Jan 2026
Dear customer, warm greetings from Amaris Soekarno-Hatta Airport Hotel. We sincerely appreciate your positive review of our hotel. Your valuable feedback will greatly motivate us to continue improving and providing the best service possible. We look forward to welcoming you back to Amaris Soekarno-Hatta Airport Hotel. Thank you. Yours sincerely, Hotel Manager.
See original
MY
Maya Y.
10.0
/10
Reviewed 3 day(s) ago
It's fun, everything's okay, thank you
See original
Find this review helpful?
Accommodation's Reply
01 Jan 2026
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
F***h
Transit
9.1
/10
Reviewed 6 day(s) ago
It turns out the restaurant is a Padang Restaurant next to the hotel. Recommended for transit because they have an airport shuttle that is always on time. 🥰👍 Also, thank you to the friendly and very helpful driver. 🥳🙏
See original
Find this review helpful?
Accommodation's Reply
02 Jan 2026
Dear customer, warm greetings from Amaris Soekarno-Hatta Airport Hotel. We sincerely appreciate your positive review of our hotel. Your valuable feedback will greatly motivate us to continue improving and providing the best service possible. We look forward to welcoming you back to Amaris Soekarno-Hatta Airport Hotel. Thank you. Yours sincerely, Hotel Manager.
See original
F***h
Transit
9.7
/10
Reviewed 6 day(s) ago
A highly recommended hotel for transit, with an airport shuttle that's always on time... which really helps us arrive at the airport on time. Thank you, Amaris Hotel Soeta Airport💞🥳🙏
See original
Find this review helpful?
Accommodation's Reply
31 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
S***l
Business
10.0
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly and very helpful at check in.
See original
Find this review helpful?
Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
S***l
Business
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and very helpful at check in.
See original
Find this review helpful?
Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your feedback helps us to further improve and provide the best service, and we sincerely hope to welcome you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
S***l
Business
10.0
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly and very helpful at check in.
See original
Find this review helpful?
Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
Wim A. D. S.
Transit
7.0
/10
Reviewed 1 week(s) ago
Rooms are need upgrade
bathroom for sure !!!
Find this review helpful?
Accommodation's Reply
02 Jan 2026
Dear Guest.
Warm greetings from Amaris Soekarno-Hatta Airport.
Thank you for taking the time to review our hotel. Your comment and suggestion will forward to our management and your review will motivate us to continue improving and providing the best service, and we would be delighted to welcome you back to Amaris Soekarno-Hatta Airport.
Sincerely,
Hotel Manager.
G***o
Transit
8.7
/10
Reviewed 2 week(s) ago
Food for breakfast is not recommended
See original
Find this review helpful?
Accommodation's Reply
26 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. We will take your comments regarding the breakfast into consideration for improvement. Your feedback encourages us to continue developing and providing the best service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
T***i
Transit
8.2
/10
Reviewed 2 week(s) ago
Stayed overnight for transit, arrived at 10 PM and was charged 200,000 by Grab...
In the morning, from the hotel to the airport, I only paid 27,000...
The only downside of the hotel is that there's no hot water, but the water wasn't cold, so the kids didn't get too cold when they took a bath at night...
Good story
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. We do offer a complimentary airport shuttle service; please contact the hotel directly for details. Regarding the hot water issue, we will forward your request to the relevant department for investigation. However, we did not receive any complaints from other guests during your stay, but we will investigate further to be sure. Your review encourages us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soegarno Hatta Airport Hotel. Sincerely, Hotel Manager
See original
B***i
Transit
8.3
/10
Reviewed 2 week(s) ago
Overall, it was good. It was just stuffy and had a musty smell. Like it came from the drains, maybe. Room 507
See original
Find this review helpful?
Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to review our hotel. We apologize for any inconvenience you experienced during your stay and will forward this matter to the relevant department to improve our services. Your review will encourage us to continue developing and providing the best possible service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
E***h
Transit
9.4
/10
Reviewed 3 week(s) ago
The service is ok and free transportation to the airport.
See original
Find this review helpful?
Accommodation's Reply
17 Dec 2025
Dear Valued Guest, This is Amaris Soegarno Hada Airport Hotel. Thank you very much for your valuable feedback. Your valuable suggestions will help us further improve our services. We hope to welcome you back again soon. Sincerely, The Hotel Manager
See original
Verified Traveler
5.0
/10
Reviewed 3 week(s) ago
THIS HAS COME UP AS A FIVE STAR REVIEW, ALTHOUGH I TICKED ONE STAR ON THE PAGE… DO NOT STAY HERE!!! I WAS ABLE TO EDIT MY REVIEW BUT NOT THE STARS!!! We stayed just one night between parts of a trip. And it was horrible. The description indicated 250metres from the airport. We thought we could walk there. It was about 3 kms.
It was dirty. I mean really dirty. There was hair in the bed. The pillow smelt bad and now I wish I hadn’t taken the pillow slip off to look at the pillow itself!! Mould in the shower. The floor was crunchy underfoot. The wifi server had been switched off. The ‘restaurant’ was outside and we went for a look and it was so smelly we couldn’t consider eating there. We really politely explained our thoughts to the staff at the front desk and it was clear they knew it was all true. And not their fault.
This might sound like an entitled person reviewing. We aren’t that way at all and understand that elevated standards can’t be applied, especially in a budget accommodation. We have lived 5 years in a poor large city in Asia, so our expectations were realistic. I would not however recommend a stay here.
Read More
Find this review helpful?
Accommodation's Reply
15 Dec 2025
Dear Valued Guest,
Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for your review of our hotel. We apologize for the unpleasant experience stay. We never described our location as 250m from Soekarno-Hatta Airport if you have source where you get the information please let us know, and our Wi-Fi was also uninterrupted on that date, and no guests complained about Wi-Fi issues on December 5-6. However, we will forward the cleanliness of the rooms and breakfast area to the relevant parties for improvement. Your review will motivate us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport.
Sincerely,
Hotel Manager
ya
yurizal a.
9.1
/10
Reviewed 3 week(s) ago
The driver who picks up guests at the airport is fast-responsive and on time. Good job.
See original
Find this review helpful?
Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we look forward to welcoming you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
Jufri U.
Transit
10.0
/10
Reviewed 3 week(s) ago
Improve the facilities and performance so that in the future Hotel Amaris will be more advanced and always successful.
See original
Find this review helpful?
Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your feedback helps us to further improve and provide the best service, and we sincerely hope to welcome you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
HS
Hendro S.
Transit
8.5
/10
Reviewed 3 week(s) ago
Stay there and get a free shuttle ride to the airport, but then I forgot my game console and left it in the room. I called the hotel, and they sent it back to me at the airport. Really nice service.
Find this review helpful?
Accommodation's Reply
11 Dec 2025
Dear Valued Guest, Warm greetings from Amaris Soegarno-Hatta Airport Hotel. Thank you for taking the time to write a positive review about our hotel. Your review encourages us to continue improving and providing the best service, and we sincerely hope to welcome you back to Amaris Soegarno-Hatta Airport Hotel again. Sincerely, The Hotel Manager
See original
IK
Ijha K.
Business
8.5
/10
Reviewed 4 week(s) ago
Free drop off at the airport, no more fear of being late
See original
Find this review helpful?
Accommodation's Reply
10 Dec 2025
Dear Valued Guest, This is Amaris Soegarno Hada Airport Hotel. Thank you very much for your valuable feedback. Your valuable suggestions will help us further improve our services. We hope to welcome you back again soon. Sincerely, The Hotel Manager
See original
Billie B.
Transit
6.0
/10
Reviewed 5 week(s) ago
Dirty bathroom, hot water doesn't work, breakfast is really bad, the restaurant is in a former Padang restaurant, only fried rice and bread are available, for that price there should be more variety, but it's really not good.
See original
Find this review helpful?
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Sincerely yours, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a review of our hotel and we sincerely apologize for your unsatisfactory stay. We will pass on your comments regarding the room and breakfast to the relevant department for further improvement. However, regarding the issue of hot water, considering your check-in date of November 24, 2025, we can confirm that there is no issue with hot water and no other guests have complained about not having hot water for showering. However, we still appreciate your feedback and will use it as inspiration to improve our service in the future. Best regards, Hotel Manager
See original
C***a
Transit
8.2
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and the service is fast.
See original
Find this review helpful?
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warmest regards, Amaris Soekarno-Hatta Airport Thank you for taking the time to write a positive review of our hotel. Your review will encourage us to continue to improve and provide the best service possible, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport again. Best regards, Hotel Manager
See original
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
TelegramProducts
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved