Amaris Hotel Ambon

Explore Amaris Hotel Ambon

Overall Ratings & Reviews Amaris Hotel Ambon

Traveloka (1,758)
Other sources (16)
8.6
Very Good
From 1,758 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.4

Location

8.8

Service and Facilites

8.5

People often mention about Amaris Hotel Ambon
All
Staff Friendliness (48)
Bedroom (44)
Distance to City Center (43)
Bathroom (41)
Taste (37)
Accessibility (36)
Ambiance (36)
Room Space (35)
Variety (34)
Surroundings (31)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Amaris Hotel Ambon

Number of reviews per page
20
40
Customer reviews
Y***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 hour(s) ago
The coffee is delicious. The bitter melon is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Ambon Amaris Hotel would like to express our deepest gratitude for choosing our hotel and enjoying your wonderful dining experience. We are delighted to hear that you enjoyed our signature dish, “Gourd Coffee.” Your compliments on our food are a great encouragement to our culinary team. Your satisfaction is our top priority, and your valuable feedback is the driving force behind our continuous improvement and development. We will continue to strive to evaluate, maintain, and enhance the quality of our food, aiming to provide you with an even more diverse and high-quality dining experience. We look forward to welcoming you back again. Thank you very much, Hotel Manager.
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Very pleasant, friendly service, neat and clean place.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Welcome to Ambon Amiris Hotel. Thank you so much for taking the time to share your feedback about your stay. We are delighted to hear that you enjoyed your stay at our hotel and were satisfied with the cleanliness and the friendly service from our staff. Your compliments are a great encouragement to all of our staff. Your positive feedback is a huge driving force for us and motivates us to continuously strive for improvement and better service. We will continue to evaluate and improve the cleanliness of the hotel and the quality of our service, and we will do our best to provide you with even better service. We hope to welcome you back again. We will continue to welcome you with friendly and courteous service. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Very pleasant, clean, tidy, and overall very satisfying. I'll stay here again next time I visit Ambon.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Amaris Ambon Hotel would like to express our deepest gratitude for your kind words and encouragement. We are delighted that you enjoyed your stay and were satisfied with the cleanliness and orderliness of our hotel. We would be honored if you would choose our hotel again on your next trip to Ambon. Your compliments motivate all our staff to continue working hard and encourage us to provide the best possible service. We are committed to maintaining the cleanliness and hygiene of the hotel and continuously improving the quality of our service to ensure that all guests enjoy a comfortable and memorable stay on their next visit. Your review is a testament to our efforts. We look forward to welcoming you back again. We will continue to strive to provide you with the best service. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
During my 5-day stay at Amaris Ambon, my experience was that the cleanliness was good, the staff was polite, and the FO was also good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, We are delighted that you enjoyed your five-day stay with us. We are pleased that you were satisfied with the attentive service and high standards of cleanliness provided by our staff, including the reception area. Your compliments are a great encouragement to all of our staff. However, we will not stop there and will continue to strive for improvement based on your valuable feedback. We will do our best to improve our standards of cleanliness and service level to ensure you have an even more comfortable and memorable stay on your next visit. We hope to welcome you back to Ambon again. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The female hotel staff was very friendly and very helpful when checking in.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, This is Ambon Amaris Hotel. Thank you very much for choosing to stay with us. We are very grateful for your valuable feedback regarding your stay. We are delighted to hear that our front desk staff provided friendly service and assisted you with a smooth check-in. Your compliments are a great encouragement to us. We would like to express our sincere gratitude to all the staff involved. We will not stop there, and we will use your feedback as motivation to work harder every day to provide even more enthusiastic, attentive, prompt, and efficient service. We will strive our best to ensure that every guest has a wonderful first impression and a more pleasant stay. We hope to welcome you back again in the future. We will welcome you with friendly and courteous service as well. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a pleasant stay here. The rooms are spacious and the bathrooms are spacious. The service is friendly and the rooms are clean. There's also a restaurant on site. Access to the city center is very close.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, This is Amaris Hotel Ambon. Thank you very much for staying with us. We are delighted that you enjoyed your spacious and comfortable rooms and bathrooms, the clean and well-maintained facilities, and our friendly and warm service. We are committed to continuously improving the hotel's restaurant facilities and will be increasing accessibility to the city center and more dining options to better serve all our guests. Your compliments are a great encouragement to all our staff. We will strive to provide even better services and facilities with your satisfaction as our top priority. We hope to welcome you back to Ambon again. Thank you once again. Sincerely, The Hotel Manager
Translated by Google Icon
See original
G***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Strategic location, next to KFC in front of the school, friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, We are delighted that our Amaris Ambon Hotel has welcomed you with open arms. Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that the excellent location and convenient surrounding amenities made your visit to Ambon even more enjoyable. Your compliments regarding our friendly and welcoming staff are a source of great pride and encouragement for all of us. We will not stop there and will take your valuable feedback into consideration to continuously evaluate and improve our service standards. We will do our best to make your next stay even more comfortable and memorable. We look forward to welcoming you back again. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
DIYAH W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good breakfast. Friendly staff. Standard rooms are sufficient for transit.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Ms. Diya W., This is a message from Amaris Ambon Hotel. Thank you very much for sharing your feedback about your stay. We are delighted to hear that you enjoyed the breakfast and the friendly service from our staff. Whether you are staying for a short or long period, we are committed to improving our hotel facilities and services every day to ensure our guests have a comfortable and enjoyable stay. We hope to welcome you back to Ambon again. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The service is friendly and the hotel is clean
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Valued Guest, We are pleased to inform you that Amaris Hotel Ambon recently welcomed you. We greatly appreciate your feedback regarding your stay. We are delighted to hear that the friendly service and clean facilities contributed to a comfortable stay in Ambon. Your compliments are a great encouragement to all our staff. Your feedback further strengthens our commitment to maintaining high hygiene standards and continuously improving the quality of our service. We will do our best to provide you with a memorable and pleasant experience on your next stay. We look forward to welcoming you again. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
Profile Picture
Willem R. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good, according to our needs..👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Mr./Ms. Willem R.L., We extend our heartfelt greetings from the Ambon Amaris Hotel. Thank you so much for taking the time to share your kind feedback about our hotel. We are delighted to hear that you were satisfied with our service and facilities during your stay in Ambon. Your satisfaction is our top priority. We appreciate your valuable feedback, and all of our staff will strive to improve our service with even greater care and consideration so that we can provide you with an even more comfortable and satisfying experience on your next stay. We look forward to welcoming you back again. Thank you very much. Sincerely, Hotel Manager
Translated by Google Icon
See original
Profile Picture
Willem R. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
All good, fits our needs, 👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Mr. Willem R.L., This is a brief message from Amaris Ambon Hotel. Thank you very much for taking the time to share your positive feedback about our hotel. We are delighted that you were satisfied with our services and facilities during your stay in Ambon. Your satisfaction is our top priority. We appreciate your valuable feedback and all our staff will strive to improve our services to provide you with an even more comfortable and pleasant experience on your next stay. We hope to welcome you back again. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
INNICO
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Clean hotel, nice location, efficient service, warm staff
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Mr. Iniko W.S., Amaris Hotel Ambon wishes you a wonderful holiday. Thank you so much for taking the time to share your valuable feedback about your stay at our hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, its excellent location, efficient service, and the friendliness of our staff. Your compliments are our greatest motivation. We will continue to maintain our high standards of cleanliness and strive to improve the quality of our service. We look forward to welcoming you with even better service on your next visit to Ambon. Thank you again. Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Thank God, I have stayed here several times and it has always been pleasant, the staff are friendly and the facilities are clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Mar 2026
Dear Valued Guest, We are delighted to inform you that you have chosen to stay with us again at Ambon Amaris Hotel. We are pleased to hear that you enjoyed your stay at our hotel. We always value our friendly and welcoming staff, as well as a clean and comfortable environment. Positive feedback from loyal guests like you motivates our entire team to continuously strive for improvement. Based on your feedback, we will continue to work hard to maintain the cleanliness of the hotel and improve the quality of our service. We will do our best to make your next stay as comfortable and home-like as possible. We hope to welcome you back again. Thank you very much. Sincerely, The Hotel Manager
Translated by Google Icon
See original
E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel's strategic location, friendly and responsive service, and comprehensive amenities make it a perfect base for your stay. The breakfast menu is also varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for choosing Ambon Amaris Hotel. We are delighted that you were satisfied with our excellent location, superb facilities, and varied breakfast menu. Your compliments on the friendly and courteous service of our staff are a great encouragement to all of us. We will do our best to provide you with the best service on your next stay. Thank you! Hotel Manager
Translated by Google Icon
See original
E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The staff are friendly, the service is getting better, and the hotel is responsive, and the hotel is very clean. Thank you for your service. Hopefully, Amaris Ambon will continue to improve and become a choice for every individual and family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, From all the staff at Ambon Amaris Hotel, we extend our warmest greetings. Thank you very much for your valuable feedback. We are delighted to hear that you appreciated the improved quality of service at our hotel and that you were satisfied with the friendly and welcoming staff, attentive service, and clean and comfortable facilities. We greatly appreciate your comments. We hope that Ambon Amaris Hotel will continue to be your best choice. Your valuable feedback encourages our staff to strive for further improvement and provide even more comfortable services in the future. We look forward to welcoming you back soon. We hope you and your family had a wonderful time in Ambon. Sincerely, The Hotel Manager
Translated by Google Icon
See original
N***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Comfortable place, friendly staff, recommended
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for choosing Amaris Ambon Hotel. We are deeply grateful for your valuable feedback. We are delighted to hear that you were satisfied with our hotel's facilities and services, and we appreciate your recommendation. Your positive feedback is a great encouragement to all our staff, and we will continue to strive to provide the best service and most comfortable accommodations to all our guests. We hope to welcome you back to Ambon again. Thank you! Hotel Manager
Translated by Google Icon
See original
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Nice, interesting. Centrally located.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Feb 2026
Dear Guest, Greetings from all of us at Hotel Amaris Ambon. Thank you very much for your brief but positive review. We are very happy that you enjoyed your stay at our hotel. We are happy to hear that you enjoyed our strategic location in the heart of Ambon. Your kind words are a great encouragement to all our staff. We are pleased that you were satisfied with your stay, and your feedback is our motivation to continue evaluating and improving the hotel's facilities and services. We will continue to strive to provide excellent service and maintenance in all aspects of the hotel to ensure you have a comfortable stay. We look forward to welcoming you back soon. Thank you! Hotel Manager
Translated by Google Icon
See original
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The staff is friendly, the floor is quite clean, access to the city is quite good, next month I will come here again, highly recommended guys.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Good morning/Greetings. We sincerely welcome you to Amaris Hotel Ambon. Thank you so much for your excellent review. We are delighted to know that our friendly staff, clean rooms, and convenient central location contributed to your pleasant experience. Your feedback is very important to us. We hope to welcome you again next month and will do our best to make your next stay comfortable and memorable. See you next month! Thank you. Sincerely, The Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.9
/10
Reviewed 14 week(s) ago
The food was amazing. The hotel located in a strategic location, unfortunately I was quite unsatisfied with the room itself. First, the tv hadn’t enough tv stations variation. Mostly, error. Also, when I rang the receptionist to ask whether they had water heater, I didn’t get a reply. Overall I would give 6/10. Hopefully there will be improvements. Thank you.
Read More
Find this review helpful?
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Ambon Amaris Hotel would like to express our sincere gratitude for your honest and constructive feedback. We are delighted that you enjoyed our excellent cuisine and prime location. However, we regret that the comfort of your room did not meet your expectations. In particular, we apologize for the malfunctioning TV and the delayed response from the front desk staff. A failure to respond to guest requests promptly is unacceptable. We have already dispatched a maintenance team to repair the TV system and have provided comprehensive training to our front desk staff to ensure they can respond to guest requests more effectively. We appreciate your cooperation in improving our service. We will do our best to provide more attentive and pleasant service during your next stay. Thank you! Hotel Manager
Translated by Google Icon
See original
E***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Amaris' service is getting better in early 2026. However, the food menu choices are being made to include local Ambon specialties to introduce the culture and regional specialties at breakfast.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Good morning/afternoon/evening! This is Amaris Hotel Ambon, and we welcome you. We greatly appreciate your support in developing our services. Since the beginning of 2026, we have been continuously implementing various improvements. Your support is the driving force behind our ongoing efforts to achieve excellence. We thank you for your feedback on our breakfast menu, which incorporates Ambon's signature dishes. We believe that local cuisine best reflects the richness of the local culture. Our team will work quickly to develop a breakfast menu that incorporates Ambon's unique flavors to provide you with an even better dining experience. We look forward to welcoming you again and having the opportunity to sample our new menu. Sincerely, The Hotel Manager
Translated by Google Icon
See original
Number of reviews per page
20
40