People often mention about Royal Hotel & Villa Trawas
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Ambiance (99)
Staff Friendliness (94)
Surroundings (90)
Hotel Area (82)
Bedroom (78)
Taste (73)
Room Space (71)
Bathroom (69)
Family Friendly (68)
Variety (68)
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Traveler Reviews Royal Hotel & Villa Trawas
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Customer reviews
RV
Ryan V. P. S.
Staycation
6.9
/10
Reviewed 6 day(s) ago
The room's AC often turns itself off even though it's not on a timer, which leads to a lot of mosquitoes. Hopefully, this will be fixed in the future.
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R***a
Business
9.7
/10
Reviewed 6 day(s) ago
The staff is very friendly and the addition is more smiles 🥰🙏👍
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S
Sudiyo
Staycation
9.4
/10
Reviewed 2 week(s) ago
Although a 3-star hotel villa, the atmosphere is different: very peaceful and comfortable. The rooms are spacious, exceeding expectations; one room can even accommodate up to 8 people due to its size. Although there were only six of us, the villa felt like it could accommodate up to 30 people.
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Accommodation's Reply
25 Oct 2026
Dear Mr. Sudiyo, Respectfully yours from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience staying at our hotel. We sincerely apologize if your stay at our hotel did not meet your expectations. We assure you that we are committed to providing the best possible service to all our guests at Royal Hotel & Villa Travas. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas again, with our improved service quality. Sincerely, The Management
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A***k
10.0
/10
Reviewed 3 week(s) ago
The atmosphere is pleasant, calm, and quiet. My main attractions were the swimming pool, Wengi Market, Suntoloyo Cafe, and the traditional stalls in front of the hotel.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guest, Royal Hotel & Villa Travas would like to inform you that we appreciate you taking the time to share your experience with us. We sincerely apologize if your stay at our hotel did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, The Management Team
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TS
TAUFIQURRACHMAN S.
Leisure
8.2
/10
Reviewed 3 week(s) ago
This hotel feels like an old hotel. It needs an upgrade, befitting its star rating. The location and view are great, not far from Ganjaran Park and other tourist attractions in Trawas. The rooms are quite comfortable and clean, and the courtyard and parking area are very spacious. Surprisingly, the hallway leading to the rooms is completely unfit for a 4-star hotel. The walls are covered in plywood patches, and the floor isn't granite or even ceramic. There were cigarette butts and UHT milk cartons in front of our balcony, and in several places I saw sagging roof tiles and loose wooden lobby battens. The bed backdrop is old-fashioned and peeling. I saw a lot of guests staying there, so this hotel is selling well. Considering that decent hotels are rare in Trawas, it would be a shame not to upgrade.
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Accommodation's Reply
25 Oct 2026
Dear Mr. Taufiqurachman S, This is a brief message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience staying at our hotel. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all guests at Royal Hotel & Villa Travas. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas again, with our improved service quality. Sincerely, The Management
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D***a
9.1
/10
Reviewed 8 week(s) ago
The room was clean and comfortable. The downside is that the elevator is too far from the reception area, which can be problematic for elderly guests who can't walk far.
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1 people find it helpful
Accommodation's Reply
20 Sep 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, The Management
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D***h
Staycation
10.0
/10
Reviewed 8 week(s) ago
Clean, minimalist, and functional space. Worth the money!
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Accommodation's Reply
20 Sep 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with even better service. Sincerely, The Management
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W***u
Staycation
9.7
/10
Reviewed 10 week(s) ago
The hotel is comfortable and the service is friendly.
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with even better service. Sincerely, The Management
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D***i
Leisure
9.4
/10
Reviewed 13 week(s) ago
Good... nice, calm.. Really nice for relaxing.
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Accommodation's Reply
23 Aug 2026
Dear Valued Guest, Royal Hotel & Villa Travas would like to inform you that we appreciate you taking the time to share your experience with us. We sincerely apologize if your stay at our hotel did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, The Management Team
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K***a
8.8
/10
Reviewed 13 week(s) ago
I got this hotel room for under 300,000 Rupiah, but it offered a 3-star experience. The king-size bed was comfortable. It could use additional amenities like a comb and a hairdryer, but otherwise, it's highly recommended.
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Accommodation's Reply
23 Aug 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, The Management
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Verified Traveler
Leisure
10.0
/10
Reviewed 13 week(s) ago
Staff are friendly and communicative, Wi-Fi is not good.
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1 people find it helpful
Accommodation's Reply
23 Aug 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, The Management
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IT
Itok T.
10.0
/10
Reviewed 13 week(s) ago
It was fun, but the bazaar and music offerings were a little less good.
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Accommodation's Reply
23 Aug 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, The Management
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a***d
6.8
/10
Reviewed 14 week(s) ago
The bathroom is not very clean and not well maintained. The hot water only stays hot for a short time.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest, Royal Hotel & Villa Travas would like to inform you that we appreciate you taking the time to share your experience staying at our hotel. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas again, with even better service quality than before. Sincerely, The Management Team
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DP
Dyah P. N.
8.8
/10
Reviewed 15 week(s) ago
The room was clean and comfortable, and there was a swimming pool. Unfortunately, there was no mountain view from the room.
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1 people find it helpful
Accommodation's Reply
09 Aug 2026
Dear Ms./Mrs. Diah P.N., This is a brief message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience at our hotel. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, The Management Team
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H***a
Leisure
9.1
/10
Reviewed 16 week(s) ago
The strategic location is easy to find, the hotel is quite spacious, has an elevator, and there's a restaurant, but the prices are quite high. The staff is friendly. There's a swimming pool, but the water is cold. The amenities are complete.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, Puput Elisavati, Management Team
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R
Ririn
Staycation
10.0
/10
Reviewed 16 week(s) ago
The hotel is clean, comfortable, quiet, and the food is delicious.
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+3
2 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Ms. Ririn, Sincerely yours, from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience staying at our hotel. We sincerely apologize if your stay at our hotel did not meet your expectations. We assure you that we are committed to providing the best possible service to all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas again, with our improved service quality. Sincerely, Puput Elisavati, Management Team.
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Ms
Mentari s.
Leisure
6.6
/10
Reviewed 17 week(s) ago
I've stayed here twice. But this time I was a bit disappointed with the cleanliness of the room. The pillows and bed smelled musty, there were several cockroaches in the room, it smelled of cigarettes, and the bathroom was dirty and had cigarette ash. Even though I'd booked a non-smoking room on the app, I hope this can be improved, considering this is a luxury hotel.
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3 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Mr. Mentari S, Sincerely yours from Royal Hotel & Villa Travas, Thank you for taking the time to share your experience staying at our hotel. We sincerely apologize if your stay at our hotel did not meet your expectations. We assure you that we are committed to providing the best possible service to all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas again, with our improved service quality. Sincerely, Puput Elisavati, Management
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H***U
8.1
/10
Reviewed 17 week(s) ago
I stayed in a 3 bedroom villa, the villa was not well maintained, the curtains were very dirty, the doors were rotten, the interior was time to be replaced.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, Puput Elisavati, Management Team
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M***a
10.0
/10
Reviewed 17 week(s) ago
It was fun, I want to come back next time.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with even better service. Sincerely, Puput Elisavati, Management Team
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Verified Traveler
Staycation
6.1
/10
Reviewed 18 week(s) ago
Stayed in a 3-bedroom villa, the building is very poorly maintained, the terrace chairs are bad, the bathroom smells and is dirty, the TV doesn't work, there is no telephone, so if you need anything you have to go to the lobby which is more than 50 meters away, there is no crew to eat at the cafe. The plus side is the staff is very friendly, I feel sorry for them, the management is not at fault. Oh yeah, the hot water is great, no problem, and the surrounding environment is nice.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, This is a message from Royal Hotel & Villa Travas. Thank you for taking the time to share your experience with us. We sincerely apologize if your stay did not meet your expectations. We assure you that we are committed to continuously improving our services for all our guests. We look forward to welcoming you and your family back to Royal Hotel & Villa Travas with our improved service quality. Sincerely, Puput Elisavati, Management Team
Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia