Quest Hotel Kuta by ASTON

Explore Quest Hotel Kuta by ASTON

Overall Ratings & Reviews Quest Hotel Kuta by ASTON

Traveloka (2,611)
Other sources (389)
8.6
Very Good
From 2,611 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Quest Hotel Kuta by ASTON
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Staff Friendliness (219)
Bedroom (201)
Accessibility (179)
Room Space (177)
Ambiance (169)
Bathroom (160)
Distance to City Center (159)
Hotel Area (146)
Surroundings (143)
Check-in/out Time (126)
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Traveler Reviews Quest Hotel Kuta by ASTON

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The hotel is around 10–15 minutes from Ngurah Rai Airport, so the location is very convenient, especially if you’re looking for a hotel for a short stay or transit before your flight. The staff were friendly and helpful. I booked a Superior Room but got a free upgrade to a Deluxe Room. The room was spacious, clean, and comfortable, making it suitable for families as well. The balcony was a nice bonus, with a direct view of the airport. You can even see planes taking off from Ngurah Rai Airport, which was pretty cool. Overall, a very comfortable stay and definitely recommended! ✅
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for taking the time to share such a detailed and wonderful review of your stay at Quest Hotel Kuta. We are delighted to hear that you enjoyed our convenient location, especially for a short stay or transit before your flight. It is also wonderful to know that our friendly and helpful staff made you feel well taken care of, and that you appreciated the complimentary upgrade to a Deluxe Room. We are pleased that you found the room spacious, clean, and comfortable, as well as suitable for families. We are especially glad you enjoyed the balcony and the direct airport view. Watching the planes take off from Ngurah Rai Airport must have been a memorable part of your stay! Thank you once again for your kind recommendation. We truly appreciate your support and look forward to welcoming you and your family back to Quest Hotel Kuta in the future. Warm regards, Quest Hotel Kuta
yasmine a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Location superb! Nearby everything that you need, gift shops, walking distance to central Kuta area. Less crowded, less stressed. Easy to commute to the airport.
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Accommodation's Reply
01 Sep 2026
Dear Mrs Yasmine A. Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our superb and convenient location, with easy access to gift shops, the central Kuta area, and the airport. We are also glad that you appreciated the quieter surroundings, allowing for a more relaxed and comfortable stay. Thank you for recommending Quest Hotel Kuta. We truly appreciate your kind support and look forward to welcoming you again on your next visit to Bali. Warm regards, Quest Hotel Kuta
P***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Was very happy with the service. Staff friendly, hotel room is clean and has a variety of breakfast options. Will be back here again. Highly recommended.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for your wonderful review and for recommending Quest Hotel Kuta! We are delighted to hear that you were very happy with our service and that you found our staff friendly and welcoming. It is also great to know that you enjoyed the cleanliness of your room and the variety of breakfast options we offer. Your kind words are truly appreciated and will certainly motivate our team to continue providing excellent service to all our guests. We are looking forward to welcoming you back to Quest Hotel Kuta for another enjoyable stay! Warm regards, Quest Hotel Kuta
Ravena M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Great room by the pool and very friendly staff. Room was clean too.
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Accommodation's Reply
26 Aug 2026
Dear Mr/s Ravena M. Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your room by the pool and found it comfortable during your stay. We are also pleased to know that you appreciated the cleanliness of the room, as maintaining a clean and comfortable environment is one of our top priorities. It is especially wonderful to hear your kind comments about our friendly staff. Our team always strives to provide warm, attentive, and welcoming service, and your recognition is a great motivation for us. Thank you once again for choosing Quest Hotel Kuta and for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back for another pleasant and memorable stay in Bali. Warm regards, Quest Hotel Kuta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
So good, the staff are so welcoming.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you very much for your wonderful feedback We are delighted to hear that you had such a pleasant experience at Quest Hotel Kuta and especially appreciated the warm and welcoming service from our staff. Creating a friendly and comfortable atmosphere for every guest is one of our top priorities, so your kind words mean a great deal to our entire team. We truly appreciate you taking the time to share your positive experience with us. Your feedback is a great motivation for our team to continue providing genuine hospitality and attentive service to all our guests. We hope you enjoyed your stay in Bali and that we will have the pleasure of welcoming you back to Quest Hotel Kuta for another enjoyable stay in the future. Warm regards, Quest Hotel Kuta
Lis R.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Comfortable, friendly staff, and large rooms. Highly recommended. I'll definitely be back if I ever visit Bali.
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Accommodation's Reply
25 Aug 2026
Dear Mr/s Lis R Thank you very much for your wonderful feedback and for recommending Quest Hotel Kuta. We are delighted to know that you had a comfortable stay and enjoyed the warm and friendly service provided by our team. Your kind words about our staff are truly appreciated, and we will be happy to share your compliments with the entire team. We are also pleased to hear that you found our room spacious and comfortable. We always strive to provide a relaxing and enjoyable environment for our guests throughout their stay. Most importantly, we are very happy to know that you are planning to come back and stay with us again on your next visit to Bali. It would be our pleasure to welcome you back and provide you with another memorable experience. Thank you once again for choosing Quest Hotel Kuta and for your kind recommendation. We look forward to welcoming you back soon Warm regards, Quest Hotel Kuta
s***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel's atmosphere is comfortable. An unforgettable stay. Atmosphere/Facilities: comfortable, cool, complete facilities. Food: according to taste. Staff Assistance: very helpful. Highlights: pleasant surrounding views. Price: appropriate. Location: very close to the city.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you very much for sharing your wonderful feedback about your stay at Quest Hotel Kuta. We are truly delighted to know that you had a comfortable and memorable experience with us. We are especially pleased to hear that you enjoyed the comfortable and cool atmosphere of the hotel, as well as our complete facilities. It is also wonderful to know that the food served was suitable for your taste and contributed positively to your overall stay. Your kind appreciation of our helpful and attentive staff means a great deal to our team. Providing friendly and helpful service is one of our priorities, and we are happy to know that our team was able to assist you during your stay. We are also glad that you enjoyed the pleasant surroundings and views around the hotel, as well as found our rates to be suitable and provide good value for your stay. Our convenient location, especially its proximity to the parking area, is another aspect we are pleased to know contributed to your convenience. Thank you once again for choosing Quest Hotel Kuta and for describing your stay as an unforgettable experience. Your positive feedback is a great motivation for our entire team to continue delivering a comfortable and enjoyable experience to every guest. We look forward to welcoming you back to Quest Hotel Kuta for another memorable stay in the future. Warm regards, Quest Hotel Kuta
D***t
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Close to the airport and the room is clean. Breakfast with varieties of food.
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Accommodation's Reply
17 Aug 2026
Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed our convenient location near the airport, the cleanliness of your room, and the variety of food offered at breakfast. Your kind words are greatly appreciated and will certainly motivate our team to continue providing a comfortable and enjoyable experience for our guests. We look forward to welcoming you back to Quest Hotel Kuta on your next visit to Bali. Warm regards, Quest Hotel Kuta
T***a
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
The room floor wasn't mopped, and shoe marks were visible. If you don't wear sandals, your feet will be dirty, which is annoying and disgusting. The blankets weren't clean enough, as if there were grains of sand. The food was quite tasty. There are many food vendors around the hotel, and there's a minimarket, making it easy to find food and snacks at night. Room cleanliness and condition should be improved to ensure guest comfort.
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1 people find it helpful
Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Quest Kuta Hotel. We apologize that the cleanliness of your room did not meet your expectations, particularly the shoe marks on the floor and the blankets that were not as clean as they should have been. We have forwarded your feedback to our housekeeping team for evaluation so that we can implement more thorough and regular room cleaning. We are also pleased to hear that you enjoyed our food and found the hotel's location near various restaurants and mini-markets beneficial. Thank you for your feedback. We will strive to improve the cleanliness and quality of our rooms to provide even greater comfort for all our guests in the future. We hope to welcome you back to Quest Kuta Hotel and provide even better service. Sincerely, Quest Kuta Hotel
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
As for the room, it was clean and comfortable. The Wi-Fi was NOT GOOD!!! It didn't work well, and once you entered the room, the signal disappeared...
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you found our room clean and comfortable during your stay. However, we sincerely apologize for the inconvenience you experienced with our Wi-Fi connection. We understand how important a stable internet connection is for our guests, and we appreciate you bringing this matter to our attention. Your feedback has been shared with the relevant team for further evaluation and improvement to ensure a better experience for our guests in the future. We truly appreciate your valuable comments and hope to have the opportunity to welcome you back for an improved stay. Warm regards, Quest Hotel Kuta
H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
A pleasant place to stay.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to know that you had a pleasant stay at Quest Hotel Kuta. Your positive feedback is truly appreciated and serves as great motivation for our team to continue providing the best service and a comfortable experience for all our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Quest Hotel Kuta
y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
We stayed here for transit because it's close to the airport. It's very convenient for a transit hotel. There are also plenty of food stalls around the hotel.
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2 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to hear that you found Quest Hotel Kuta to be a comfortable choice for your transit stay, especially with our convenient location near the airport. We're also pleased that you enjoyed the variety of local dining options available within walking distance of the hotel. Your kind feedback means a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back to Quest Hotel Kuta on your next visit to Bali, whether for a short transit or a longer holiday. Warm regards, Quest Hotel Kuta
Radit A. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Everything is nice, just needs some rejuvenation and updating of the interior, because it is quite old.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Mr. Radit A.N., We are delighted to hear that you were satisfied with your overall stay with us. Thank you also for your feedback regarding the interior design improvements. We appreciate this suggestion and have forwarded it to our management team for consideration in developing and improving our facilities in the future. We look forward to welcoming you back to Quest Kuta Hotel for your next stay and to provide you with an even better experience. Sincerely, Quest Kuta Hotel
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Next time you go to Bali and want to shop and eat, this is the best option, as it's strategically located and close to the airport. So, it's safe if you want to shop before checking out.
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Accommodation's Reply
14 Jul 2026
Dear Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that our strategic location near the airport made your trip more convenient, especially giving you time to enjoy shopping and exploring before your departure. It's great to hear that this added value made your stay even more enjoyable. Thank you for choosing Quest Hotel Kuta. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Bali for another comfortable and memorable stay. Best Regards Hotel Manager
C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
I only transited for a few hours.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your review and for choosing Quest Hotel Kuta during your transit. We are pleased that you chose to stay with us, even for a short visit. We hope we were able to provide you with a comfortable and convenient place to rest before continuing your journey. It would be our pleasure to welcome you back in the future, whether for another transit stay or a longer visit, so you can enjoy more of what Quest Hotel Kuta has to offer. We look forward to seeing you again soon. Warm regards, Quest Hotel Kuta
Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The hot water kettle wasn't working and there were cockroaches in the room.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We are truly sorry to hear that the electric kettle in your room was not functioning properly and that you encountered a cockroach in your room. Please accept our sincere apologies, as this does not reflect the standards of cleanliness and maintenance that we strive to provide for our guests. Your comments have been shared with our Housekeeping and Engineering teams for immediate inspection and corrective action. We are also reinforcing our pest control and room inspection procedures to help prevent similar issues from happening in the future. We greatly appreciate you bringing these matters to our attention, as your feedback helps us improve our services. We hope you will give us another opportunity to provide you with the comfortable and pleasant stay that Quest Hotel Kuta is known for. Thank you once again, and we look forward to welcoming you back in the future. Warm regards, Quest Hotel Kuta
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, and the hotel location is very close to the airport and the Kuta Beach tourist area of Bali.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you very much for taking the time to share your wonderful experience at Quest Hotel Kuta. We are truly delighted to know that you were impressed by the friendliness and hospitality of our staff. Providing warm, attentive, and genuine service is one of our top priorities, so it is very rewarding to hear that our team made a positive impression during your stay. We are also pleased that you found our location convenient. Being situated close to Ngurah Rai International Airport, Kuta Beach, and many popular attractions, restaurants, and shopping areas allows our guests to enjoy both comfort and easy access to everything Bali has to offer. Your kind words are greatly appreciated and will certainly be shared with our entire team as encouragement to continue delivering exceptional service to all of our guests. Thank you once again for choosing Quest Hotel Kuta. It was our pleasure to have you stay with us, and we look forward to welcoming you back for another memorable experience in the near future. Warm regards, Quest Hotel Kuta
Nainggolan R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Stayed here for 3 nights, room only. The room was clean, the staff was friendly, and it was close to restaurants, laundry, and everything we needed. 👍
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2 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Mr/s Nainggolan R. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your 3-night stay with us and appreciated our clean rooms, friendly staff, and convenient location near restaurants, laundry services, and other essential facilities. Your kind words mean a lot to our team and motivate us to continue providing the best service possible. We look forward to welcoming you back to Quest Hotel Kuta on your next visit. Warm regards, Quest Hotel Kuta
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff were all friendly, the rooms were clean and comfortable. Relaxing by the pool was great.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you so much for this wonderful review! We are delighted to hear that you were impressed by the friendliness of all our staff, as well as the cleanliness and comfort of your room during your stay. We are glad that you relaxed and enjoyed our pool area. Your compliments are a great motivation for the Quest Kuta Hotel team to continue striving to provide the best service. We hope to welcome you back again in the future. See you soon! Sincerely, The Hotel Manager
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A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Great, clean and comfortable room, so I extended my stay here for 2 weeks.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you so much for your excellent review! We are delighted to hear that your room was clean and comfortable, and that you extended your stay to two weeks. Your continued trust in choosing us is something we greatly appreciate from the Quest Kuta Hotel team. We look forward to serving you again and welcome you back soon. Sincerely, The Hotel Manager
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