Dear Mr Roy D Thank you very much for sharing your experience with us. We truly appreciate your honest and thoughtful feedback. We are delighted to know that your stay was a pleasant surprise and that you found the room to be cozy and comfortable. While our exterior may appear simple, we put great care into ensuring that the comfort and atmosphere inside our rooms meet and hopefully exceed our guests’ expectations. Hearing that this made a positive impression on you means a lot to us. Your kind words are very encouraging for our team and motivate us to continue improving our facilities and services. We sincerely hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the future. Thank you once again for choosing our hotel. Warm regards, Quest Hotel Kuta

Dear Valued Guest, Thank you so much for taking the time to share your experience staying at our hotel. We greatly appreciate your positive review. We are delighted to know that the friendliness and assistance of our staff made a positive impression, both during check-in and throughout your stay. We strive to provide friendly, responsive, and professional service to ensure every guest feels welcome and comfortable from the moment they arrive. We are also very pleased to hear that the check-out process was quick and smooth. Efficiency in the check-in and check-out processes is important to us, especially to ensure guest convenience and save time. Your review is a great inspiration for our entire team to maintain the quality of our service and continue to improve our standards. We hope to welcome you back on your next visit and provide you with the same or even better experience. Thank you for choosing our hotel. We look forward to welcoming you again. Sincerely, Quest Hotel Kuta

Dear Valued Guest, Thank you so much for your short but meaningful review. We are delighted to hear that you enjoyed your stay at our hotel. Guest comfort is our top priority. From the hotel's ambiance and the cleanliness of the rooms to the friendly and helpful service from all our staff, receiving direct confirmation from our guests that their stay was satisfactory is a source of immense pride and inspiration for our entire team. Your positive review encourages us to continue maintaining and improving the quality of our services so that all guests can enjoy memorable and comfortable stays, whether for leisure or other travel purposes. We hope to welcome you back on your next visit. Thank you for choosing our hotel as your accommodation. Sincerely, Quest Hotel Kuta

Dear Mr/s Mikha S. Thank you very much for sharing your positive review. We are delighted to hear that you found our hotel conveniently located near the airport, clean, and that our team was friendly and helpful. Your recommendation means a lot to us, especially for guests who require easy access for early flights. It was a pleasure having you stay with us, and we truly hope to welcome you back to Quest Hotel Kuta in the near future. Warm regards, Quest Hotel Kuta

Dear Valued Guest, Thank you so much for taking the time to share your stay experience with us. We greatly appreciate your positive review. We are delighted and proud to know that the friendly service of our hotel staff left a positive impression on you. Friendly, responsive, and helpful service is our core commitment to ensuring that all guests feel safe and comfortable during their stay at the hotel. Regarding your experience with losing your room key, we understand that this situation can certainly be inconvenient. Therefore, we are very grateful to know that our team was able to assist you quickly by making a duplicate key, so that your activities and comfort were not disturbed for an extended period. Prompt response in such situations is one of our service priorities. Your review is a significant inspiration for our entire team to continuously improve the quality of our service and maintain the highest standards for all our guests. We hope that this positive experience will be a reason for you to return to stay with us in the future. Thank you again for your trust and review. We look forward to welcoming you back with even better service. Sincerely, Quest Hotel Kuta

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding mosquitoes in the bathroom and the unavailability of an extra toothbrush and floor mat in your room. This is certainly not the level of comfort and service we aim to provide to our guests. Your comments have been shared with our Housekeeping and Engineering teams for immediate follow-up, including improved pest control measures and ensuring that amenities such as toothbrushes and floor mats are properly provided or readily available upon request. Thank you for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. Warm regards, Quest Hotel Kuta

Dear Valued Guest, Thank you so much for taking the time to share your family's experience at our hotel. We apologize for any inconvenience you experienced during the somewhat complicated check-in process. Thank you for your valuable feedback on improving the check-in procedure to make it more versatile and flexible, so that our hotel staff can respond and assist you more conveniently and efficiently. We have forwarded this feedback to the relevant team for evaluation and future improvements. Furthermore, we are delighted and grateful to hear that, apart from that, you and your family enjoyed your stay with us and were satisfied with the overall services and facilities we provided. Your statement that "everything was excellent" and your plans to return are very meaningful to our entire team. Sincerely, Quest Hotel Kuta

Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay at our hotel and its convenient and uncrowded location. We are committed to providing convenient locations so that our guests can travel more easily and efficiently while in Kuta and the surrounding area. Your compliments motivate our entire team to continue striving for the best service and comfort. We hope to welcome you back to Quest Kuta Hotel in the future. Sincerely, Quest Kuta Hotel

Dear Mrs Wina Y. T. Thank you very much for taking the time to share your positive experience with us. We are delighted to know that you enjoyed our convenient location near the airport, which we understand is an important factor for many of our guests, especially those with early departures or late arrivals. We are also pleased to hear that you found our staff friendly and welcoming, as providing warm and attentive service is always our top priority. It is truly rewarding to learn that you were satisfied with the cleanliness of your room. Our housekeeping team works diligently to maintain high standards of cleanliness and comfort, and your kind comments serve as great motivation for them to continue delivering their best. Your feedback means a great deal to us, and we sincerely appreciate your support. We hope to have the pleasure of welcoming you back to Quest Hotel Kuta in the near future and providing you with another comfortable and enjoyable stay. Warm regards, Quest Hotel Kuta

Dear Valued Guests, Thank you for taking the time to share your family's experience at our hotel. We are delighted to hear that you enjoyed your stay and wish to recommend our hotel. Your kind words are a great motivation for our entire team to continue providing the best possible service to all our guests. Thank you for your trust in us. We hope to welcome you and your family back again in the future. Sincerely, Quest Hotel Kuta

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you found our hotel a memorable experience and that our location suited your needs. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Quest Hotel Kuta

Dear Valued Guest, Thank you very much for taking the time to share your experience staying at Quest Kuta Hotel. We are delighted to hear that you were impressed with the friendly service from all our staff and the quick and efficient check-in process. Guest satisfaction is our top priority, and your compliments are a great motivator for our entire team to continue maintaining our standards of friendly, responsive, and professional service. Such positive feedback means a great deal to us, as we strive to provide comfortable and memorable stays for all our guests. We will forward your compliments to the relevant team members to express our gratitude for their hard work. Thank you for choosing Quest Kuta Hotel. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, Quest Kuta Hotel

Dear Sir/Madam Thank you for sharing your positive feedback regarding your stay at Quest Hotel Kuta. We are very pleased to hear that our hotel staff were extremely friendly and helpful during the check-in process. Ensuring a smooth, efficient, and welcoming arrival experience is very important to us, and we are delighted to know that our team was able to assist you promptly and professionally. Your kind comments will be shared with our front office team as encouragement to continue providing excellent service to all our guests. We truly appreciate your trust in Quest Hotel Kuta and look forward to welcoming you back for another comfortable and enjoyable stay in the future. Kind Regards Quest Hotel Kuta

Dear Sir/Madam Thank you for sharing your positive feedback regarding your stay at Quest Hotel Kuta. We are very pleased to hear that our hotel staff were extremely friendly and helpful during the check-in process. Ensuring a smooth, efficient, and welcoming arrival experience is very important to us, and we are delighted to know that our team was able to assist you promptly and professionally. Your kind comments will be shared with our front office team as encouragement to continue providing excellent service to all our guests. We truly appreciate your trust in Quest Hotel Kuta and look forward to welcoming you back for another comfortable and enjoyable stay in the future. Kind Regards Quest Hotel Kuta

Dear Mrs Lili N. Thank you for taking the time to share your feedback about your stay at Quest Hotel Kuta. We are delighted to learn that you found the room clean and well maintained, and that our service was both prompt and friendly throughout your visit. Providing a comfortable environment combined with efficient and warm hospitality is our top priority, and it is truly rewarding to know that our efforts contributed positively to your experience. Your encouraging comments will certainly be shared with our entire team as motivation to continue delivering consistent and high-quality service. We sincerely appreciate your support and trust in Quest Hotel Kuta. It would be our pleasure to welcome you back in the future and provide you with another pleasant, comfortable, and memorable stay. Kind Regards Quest Hotel Kuta

Dear Sir/Madam Thank you for your kind feedback. We are very pleased to hear that you found our staff to be friendly and demonstrated a high level of integrity. Your positive comments are truly appreciated and will be shared with our team as motivation to consistently uphold our service values. We look forward to welcoming you back and providing you with another pleasant stay at Quest Hotel Kuta. Kind Regard Quest Hotel Kuta

Dear Sir/Madam Thank you for your positive feedback regarding your stay at Quest Hotel Kuta. We are delighted to hear that you found the room clean, the staff friendly, and the environment comfortable. We are also pleased to know that our location, close to various dining options, added convenience to your stay. Your kind comments are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back for another pleasant stay at Quest Hotel Kuta. Kind Regards Quest Hotel Kuta

Dear Mr Williams P. L. Thank you for sharing your feedback regarding your stay at Quest Hotel Kuta. We appreciate your positive comments about the cleanliness of the room and bathroom. At the same time, we sincerely apologize for the inconvenience you experienced regarding the bed comfort. We understand that a mattress that feels too firm can affect sleep quality, and your comments have been noted for evaluation and future improvement. Additionally, we regret to learn about the low water pressure in the toilet and jet shower. This matter has been shared with our engineering team for immediate inspection and corrective action to ensure optimal bathroom facilities. Your feedback is valuable to us as it helps us improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future at Quest Hotel Kuta. Kind Regards Quest Hotel Kuta

Dear Mr Williams P. L. Thank you for your kind feedback regarding your stay at Quest Hotel Kuta. We are pleased to hear that you found the hotel condition to be good and that our staff were friendly and very helpful throughout your visit. Your positive comments are truly appreciated and will be shared with our team as motivation to continue delivering warm and attentive service to all our guests. We look forward to welcoming you back and providing you with another pleasant and comfortable stay at Quest Hotel Kuta. Kind Regards Quest Hotel Kuta

Dear Sir/Madam Thank you for taking the time to share your feedback regarding your experience at Quest Hotel Kuta. We truly appreciate your positive comments about the friendliness of our staff. However, we sincerely apologize for the inconvenience you experienced at the restaurant, particularly regarding the omelet service on Sunday. The extended waiting time you encountered, which eventually led you to leave the restaurant, is certainly not in line with our service standards. We deeply regret this situation, especially if the service appeared inconsistent compared to other guests. Please be assured that your feedback has been shared with our culinary and restaurant team for immediate review and corrective action, to ensure fair, attentive, and efficient service for all guests moving forward. We value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with a much better experience in the future at Quest Hotel Kuta. Kind regards Quest Hotel Kuta