Hotel Citradream Semarang

Explore Hotel Citradream Semarang

Overall Ratings & Reviews Hotel Citradream Semarang

Traveloka (8,607)
Other sources (11)
8.4
Very Good
From 8,607 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.7

Service and Facilites

8.4

People often mention about Hotel Citradream Semarang
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Distance to City Center (120)
Staff Friendliness (111)
Bedroom (104)
Accessibility (95)
Room Space (95)
Bathroom (92)
Ambiance (89)
Surroundings (79)
Check-in/out Time (70)
Hotel Area (59)
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Traveler Reviews Hotel Citradream Semarang

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Customer reviews
H***k
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Clean room, delicious breakfast. I got garang asam, so I ate it with rice. 😅 Very strategic location, close to the office and the station. Thank you.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best possible service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we look forward to welcoming you back again in the future. Sincerely, Hotel Manager
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Z***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
A comfortable place to stay. Friendly service and clean rooms.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud to hear that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your review is invaluable and sets a standard for guest satisfaction, inspiring us to strive to provide the best for all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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P***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
The hotel is located in the center of the city. It's close to everything. There is a steak restaurant next to the hotel.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud to hear that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your review is invaluable and sets a standard for guest satisfaction, inspiring us to strive to provide the best for all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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Jims H. F. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
My go-to hotel when I go to Semarang. Recommended hotel.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to serving you throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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Jims H. F. M.
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10.0
/10
Reviewed 1 week(s) ago
Recommended to stay here, friendly staff.
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Accommodation's Reply
19 Sep 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to serving you throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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H***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Great, thank you for the responsive service.
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to serving you throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Clean, comfortable, friendly staff. Overall, comfortable.
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Accommodation's Reply
06 Sep 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we look forward to welcoming you back again in the future. Sincerely, Hotel Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Everything is good, maybe in a hot city the AC is a bit less cold.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to serving you throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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H***k
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Its strategic location makes it a great choice for any business trip in Semarang. The hotel is also clean, and the breakfast is quite good. Thank you.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to serving you throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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Phebi R. R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I’ve stayed at this hotel more than four times over the past two years because it’s very close to my company’s head office in Semarang. The location is definitely one of its biggest advantages. It’s situated in the city center, with easy access to shopping malls and popular attractions like Lawang Sewu and Semarang Old Town. Pros * Excellent strategic location in the heart of Semarang. * Clean and fresh-smelling rooms. * Cold and reliable air conditioning. * Friendly and helpful staff. * Smoking rooms are available, which is a great option for smokers even though the hotel doesn’t have balconies. Cons * The TV is quite outdated and doesn’t support Netflix, Disney+, or international channels. * There is no 24-hour restaurant, and room service is no longer available after around 8:00 PM. * The breakfast is fairly average and doesn’t offer great value for the additional cost. Recommendation I recommend booking the Room Only rate, especially if you can find it for under IDR 300,000 per night. It’s a much better value than paying extra for the breakfast package, which is quite ordinary. Overall, I think this is what you would expect from a typical 3-star hotel. While the facilities are fairly basic, the cleanliness, friendly service, and excellent location make it a hotel I continue to return to whenever I visit Semarang.
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1 people find it helpful
Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud to hear that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your review is invaluable and sets a standard for guest satisfaction, inspiring us to strive to provide the best for all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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y***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Check-in was late at night and the service was excellent. I booked two rooms, although one had a noisy exhaust fan and a manual lock. However, the hotel is centrally located and close to the bus stop. Cleanliness and food were quite good. Recommended for anyone passing through Semarang.
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1 people find it helpful
Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud to hear that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your review is invaluable and sets a standard for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, The Hotel Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
So that it is always maintained with good service.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your review is invaluable and a key indicator of guest satisfaction, motivating us to strive for the best possible experience for all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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ANNE V.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The location is quiet and easy to get around. The staff is very friendly and often helpful with anything. The hotel amenities are also excellent. Highly recommended.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud to hear that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your review is invaluable and sets a standard for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, The Hotel Manager
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Z***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel is cheap and comfortable, located on the main road. It's also hassle-free, with no deposit required or ID card required.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to serving you throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The rooms are clean, the staff are all friendly, and it's close to the city center, making it very easy to get around. There's also a restaurant next door.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests and are proud to know that you were satisfied with the dedicated service from our staff, who worked hard to take care of you throughout your stay. Your feedback is invaluable and a key indicator of customer satisfaction, as well as a driving force for us to strive to provide the best service to all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I absolutely will come back here again if I come to Semarang!
1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to serving you throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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J***e
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
Criticism.. what needs to be fixed is the female staff, especially the one who greeted us in the lobby, named Gita (if I remember correctly). This is really unprofessional. There are guests who come but are not immediately welcomed or at least greeted "Good afternoon, how can I help you, sir/madam/sis". We came because she was still taking a call so we sat waiting for her to finish the call. After the call, she immediately pouted and focused on typing for a long time on the computer until the security code was coded and it was very clear that Ms. Gita answered "SEK MAS". Okay, because she answered that way, maybe she was still very busy so I chose to stay quiet and sit in the lobby. Eh, there was a woman who came straight to CS and was served. The one who had been waiting was not greeted or anything like that.. When it was my turn to go forward, talk, the service was not very good, rude, did not look the customer in the eye, the explanation was careless, really not at all... It was really a shame because I have been a regular / often polled every time I come to Semarang and this was the first time I received such poor lobby service. When served by the small lady, she was still quite friendly, and the male staff was also friendly. Maybe she was busy, but greeting guests in less than 30 minutes wasn't difficult, after all, I paid and booked many rooms, brought many guests, so I felt awkward with my guests.. even though Citradream has never had service like this in any city. And one more thing, please, can there be slippers in the room? Is it true that there is only one? The room is for 2 people, why should they only give one slipper?
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, CitraDream Semarang Hotel would like to express our gratitude for choosing CitraDream Semarang Hotel as your accommodation during your stay in Semarang. We appreciate your feedback regarding our stay and apologize for any inconvenience that may have occurred and made your stay unsatisfactory. We have forwarded your details to our entire team to improve our services and prevent such incidents from happening again. Thank you again for your feedback, and we hope to welcome you back to CitraDream Semarang Hotel in the future. Sincerely, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is very strategically located, all the facilities are functioning, comfortable, I will stay here again if I go to Semarang.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud to hear that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your review is invaluable and sets a standard for guest satisfaction, inspiring us to strive to provide the best for all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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Zulkarnaini P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
One of the two rooms we took had a non-cooling AC. Thankfully, after we informed the receptionist, a technician was sent to check and the room was replaced. Thank you.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud to hear that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your review is invaluable and sets a standard for guest satisfaction, inspiring us to strive to provide the best for all our guests in the future. Thank you again for your positive review, and we hope to welcome you back again in the future. Sincerely, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The CS staff during check-in and check-out were very friendly, the family breakfast was also delicious and had quite a lot of variations, the room was super comfortable.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for choosing CitraDream Semarang Hotel as your accommodation during your visit to Semarang. We are committed to providing the best service to all our guests, and we are proud that you appreciated the hospitality of our team, who dedicated themselves to providing the best possible service throughout your stay. Your feedback is invaluable and serves as a benchmark for guest satisfaction, inspiring us to strive to provide the best experience for all our guests in the future. Thank you again for your positive feedback, and we look forward to welcoming you back again in the future. Sincerely, Hotel Manager
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