Overall Ratings & Reviews Grand HAP Hotel

Traveloka (6,758)
Other sources (3)
8.6
Very Good
From 6,758 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.5

Location

8.9

Service and Facilites

8.6

People often mention about Grand HAP Hotel
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Distance to City Center (164)
Variety (158)
Staff Friendliness (154)
Bedroom (152)
Taste (140)
Accessibility (132)
Family Friendly (130)
Room Space (126)
Ambiance (124)
Bathroom (116)
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Traveler Reviews Grand HAP Hotel

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40
Customer reviews
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
All services and facilities are ok.. The place is clean and also strategic.. Highly recommended.. Thank you for the service.. Your hospitality..
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Wylda A. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
My stay at Grand Hap Solo was a pleasant one. The room was clean and comfortable. The staff was friendly, and upon checking out, I left my wallet in my room and the hotel staff informed me via WhatsApp. It was very helpful. The proximity to tourist attractions and other places I wanted to visit was also convenient, making it a convenient place to stay. I highly recommend staying here.
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Haryono
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Suitable for family vacation after traveling around Jogja
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A***d
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
just a little less clean....
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Andi P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, smiling, and responsive. The rooms were clean and tidy. The location is strategically located in the city center, close to many malls. The facilities are also complete, including a gym and an indoor pool. The food was delicious and varied. Overall, I was very satisfied with my stay here. The price was also affordable.
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a***d
icon-Transit
Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
The room's AC wasn't cold when we first moved in and had to wait about 45 minutes for repairs. The clothes hangers were dusty, as if they hadn't been used for a long time. We had to wipe them down one by one to make them fit for use. Furthermore, there were ants in the room, so the souvenirs we bought were swarmed with them. The refrigerator wasn't cold either. The bathroom drain also tended to be clogged, so the bathroom floor was always flooded when in use.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Stayed during Ramadan due to transit during my homecoming trip. Overall, it was pleasant, with a complete and varied pre-dawn meal. The peaceful atmosphere made it easy to rest.
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The food is delicious and the staff is very friendly. It's close to the Batik Solo Trans bus stop, making it easy to get around. The rooms are clean and comfortable, making it perfect for those with parents. I'll definitely stay here again next time I go to Solo.
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kusno t. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Clean hotel and varied breakfast
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kiki p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is cool, the staff is friendly.
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kiki p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's really cool. I'll bring the family next time, and it's kid-friendly. There's a swimming pool and playground. The staff is responsive and friendly.
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. Kiki P., With our deepest respect, first of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, General Manager
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
This is my second stay here.. because the breakfast is delicious and complete.. I have allergies so I asked for the room to be cleaned again.. Friendly service.. and I got hampers for Eid.. Next time I'll come here again..
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Friendly service, fairly clean rooms, delicious and complete breakfast, Eid cake... Thank you GRANDHAP
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Accommodation's Reply
01 Apr 2026
Dear Ms. Nee, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first choice of accommodation during your visit to Solo. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice of accommodation on your next visit. Thank you again. Sincerely, The General Manager
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d***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly staff, comfortable hotel, favorite hotel in Solo
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Devi P. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly, and the food in the restaurant was delicious. We came here during Eid prayers, and it's very close to the prayer field. The location is very strategic.
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Accommodation's Reply
01 Apr 2026
Dear Mr. Davy P.R., First of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, The General Manager
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D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Strategic location, easy to access, close to culinary spots and tourist destinations.
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. D*s, With our deepest respect, First of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
1. The room was damp, with many damp walls. 2. The food wasn't very varied, and the soto was cold. 3. Parking space was limited, and the person parking the car didn't put the gearshift in neutral after parking. So, when my friend tried to start the car, it lurched forward, though it didn't hit the car in front of it.
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Accommodation's Reply
27 Mar 2026
Dear Mr. G*t, With deepest respect, First of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review. We appreciate your feedback, which the management will look into further. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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Bryan A. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Inadequate parking facilities
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kusno t. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean place, varied breakfast, suitable for families.
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Accommodation's Reply
27 Mar 2026
Dear Mr. Kusno T.P., With utmost respect, first of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first choice of accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice of accommodation on your next visit. Thank you again. Sincerely, The General Manager
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T***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The location is close to the city, Pasar Gede, and Balapan Station. The hotel's cleanliness is good. The staff and room service are also excellent. The swimming pool and other facilities are also good. The food in the restaurant is good, but the fruit and pastries should be covered to prevent flies from landing on them. That concludes our review; we hope it's helpful.
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Accommodation's Reply
27 Mar 2026
Dear Mr./Ms. T*i, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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Number of reviews per page
20
40