The hotel staff was very friendly and the food was to my liking.

The hotel is in the city center. The price is affordable. The staff is friendly.

Amaris Hotel Palembang is clean, strategically located in the city center, and very affordable. The friendly staff makes it easy to ask questions.

Good service, strategic location, clean and comfortable rooms.

The hotel staff was very helpful and professional. The rooms were immaculately cleaned daily. The location is also strategic, close to tourist attractions and shopping centers.

I stayed for two nights and felt very comfortable. Breakfast was complimentary and quite tasty. I've stayed in larger and more expensive hotels, but the rooms were noisy. Children's voices upstairs sounded like they were overhead, and the noise from outside the door could be heard inside. Perhaps it was a holiday, so it was very busy. This hotel wasn't, even though it was very busy.

The hotel staff is friendly, the hotel is located in a strategic area.

Comfortable. Close to the city center and attractive.

Rama hotel staff and service are very good.

One of the best hotels in our family's opinion. Affordable price, including breakfast. All the room amenities are functional; a minifridge would be perfect. The food is delicious, and the staff is friendly. If you're in PDG, Amaris is definitely your choice.

The single-lane vehicle entrance and exit are blocked by vehicles queuing for fuel. Even if you want to enter the hotel, you have to join the queue of vehicles queuing for fuel (the hotel is right next to the gas station). The elevator from the parking lot is not working, you still have to climb stairs to the lobby, which is not suitable for guests carrying heavy suitcases. Some of the room facilities are damaged: there are clothes hangers that have not been replaced with new ones that no longer work, the light switch is difficult to turn on once it is turned off. The breakfast menu has more heavy foods than snacks. Advice for other visitors if you want to go out, go without a private vehicle even if you bring one because it is more efficient to use an online taxi, plus the condition of vehicle entry and exit that is not regulated by security at the entrance makes the queue at the gas station hinder vehicles from entering and leaving the hotel. The advantage of the location in the city center, not far from minimarkets, restaurants such as Gacoan, Martabak Kari, there are also snack/grocery stalls, near the LRT station.

Good for that price, very attractive

God willing, I will come again to Palembang and stay at Amari Palembang.

Good staycation in this hotel with good service and good breakfast.

Nice hotel, center of Palembang city

Overall okay, need to be improved further

On August 13, 2026, I checked in at the Amaris Hotel in Palembang at 4:20 PM. There was an activity at Griya Agung at 6:00 PM. Fajar woke up at 4:00 AM to go to the bathroom. It turned out the floor was wet all the way to the door. I wiped it with the bathroom mat, but it was still wet. In the end, I used another towel to dry the floor because I was afraid of slipping. It wasn't a pleasant experience... even though I've stayed here several times. Hopefully, it will be fixed soon...

The staff is friendly and responsive. The rooms are clean, and the food is quite good. For the price, it's worth it.

Friendly staff, location close to shopping areas.

The staff was friendly and very helpful, the location was excellent, and the room cleanliness could be improved, as some areas needed repairs. Breakfast was quite varied and refilled promptly. It was a pleasant enough stay to return.