Best Hotel Surabaya

Explore Best Hotel Surabaya
8.3
Very Good
From 6,180 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about Best Hotel Surabaya
All
Distance to City Center (73)
Ambiance (72)
Bedroom (72)
Staff Friendliness (66)
Bathroom (64)
Room Space (54)
Accessibility (53)
Hotel Area (51)
Soundproof (47)
Wifi (46)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Best Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Armi P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
This is a pretty good hotel for those looking for affordable accommodation. It's close to Tunjungan Plaza, and the rooms are clean and have quite complete amenities. Go ahead and stay here, guys!
Translated by Google Icon
See original
Find this review helpful?
n***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Overall, this hotel is actually good for transit and looking for a short distance to the city center, but I think it's lacking in terms of facilities and comfort.
Translated by Google Icon
See original
Find this review helpful?
Sinung B.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
------------------------------------
Translated by Google Icon
See original
Find this review helpful?
Mundir L.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Unable to comply with customer request for 7am check-in.
Translated by Google Icon
See original
1 people find it helpful
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
The room is comfortable and clean, the staff is very friendly. But the upstairs of my room was noisy from last night. There were a lot of furniture (upstairs room) moving around until it was heard in my room. Then there was no shampoo, soap, even hand soap. Only a toothbrush was available.
Translated by Google Icon
See original
1 people find it helpful
I***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
b aja hotel standard,, ..........
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
It's suitable and worth trying again. It's worth the price.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Sunu
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel doesn't have tea and coffee. The toilet smells. It's noisy.
Translated by Google Icon
See original
1 people find it helpful
R***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
The room is spacious, but not soundproof so it is a bit disturbed by the passing of other residents, overall it is okay for a short break, the atmosphere of the hotel room is a bit creepy
Translated by Google Icon
See original
Find this review helpful?
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Very impressive, especially check-in time. The staff are friendly and the rooms are always clean.
Translated by Google Icon
See original
Find this review helpful?
E***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Friendly staff, fairly clean place.
Translated by Google Icon
See original
Find this review helpful?
J***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The place is clean, comfortable, the rooms are very spacious, and most importantly the staff service is very friendly.
Translated by Google Icon
See original
1 people find it helpful
Y***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The room was clean and comfortable, with a soft mattress. The bathroom was clean and aesthetically pleasing, very pleasant.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 12 week(s) ago
The blankets were dirty, the Wi-Fi was down. It was hard to watch anything, and even if you wanted to watch TV, you had to report to the front desk first.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Security guards and receptionists are quick to provide service
Translated by Google Icon
See original
1 people find it helpful
H***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Everything is fine, recommended. However, a security guard should assist cars entering and exiting the road, as the heavy traffic near the red light can be a bit difficult. Thank you.
Translated by Google Icon
See original
2 people find it helpful
Agus e.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel is cheap but comfortable, and the room is bright, even though it's windowless, so it doesn't feel gloomy.
Translated by Google Icon
See original
Find this review helpful?
G***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 16 week(s) ago
There were many shortcomings in this hotel. The room still had candy wrappers left over when we first checked in. Then, in the morning, the water suddenly went out from 8 a.m. until check-out. There was a long line at check-out because there was only one receptionist and they were very busy. It was truly disappointing; the service quality could be improved.
Read More
Translated by Google Icon
See original
2 people find it helpful
H***l
icon-origin-TRAVELOKA
7.3
/10
Reviewed 17 week(s) ago
The room was really dirty as if it had never been cleaned.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
My first time staying here, the service was very friendly, especially the super-friendly housekeeping staff. Access to the city is also very easy.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.