Ketapang Indah Hotel

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Overall Ratings & Reviews Ketapang Indah Hotel

Traveloka (6,298)
Other sources (109)
8.9
Very Good
From 6,298 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.9

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Staff Friendliness (274)
Hotel Area (269)
Ambiance (266)
Family Friendly (254)
Bedroom (243)
Room Space (229)
Bathroom (223)
Taste (215)
Surroundings (211)
Variety (211)
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Traveler Reviews Ketapang Indah Hotel

Number of reviews per page
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40
Customer reviews
Y***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 day(s) ago
It was a nice stay at Ketapang Indah Hotel!
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Mahani
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Staycation
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10.0
/10
Reviewed 7 day(s) ago
The real healing is here. The atmosphere is comfortable and peaceful.
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Ce Lian
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Staycation
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9.4
/10
Reviewed 7 day(s) ago
A hotel with a beautiful view. The staff were very friendly, and we were even able to check in early. The breakfast menu was very varied. I'll definitely stay at this hotel again next time I visit Banyuwangi. Thank you, Hotel Ketapang Indah.
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Andreas
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
The hotel grounds are perfect for relaxing and unwinding, with a beachfront swimming pool and a beachfront restaurant. You can enjoy the sunrise from the restaurant. The food and menu are varied and delicious. The staff are friendly and helpful, and the rooms are clean.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay at Ketapang Indah Hotel. We sincerely hope to welcome you back again and provide you with an even better stay on your next visit. Sincerely, The Management Team, Ketapang Indah Hotel
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Andreas
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
This hotel offers stunning views of the Bali Strait coastline, a serene and peaceful atmosphere, and friendly staff. Clean rooms and a varied menu offer delicious food.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay at Ketapang Indah Hotel. We sincerely hope to welcome you back again and provide you with an even better stay on your next visit. Sincerely, The Management Team, Ketapang Indah Hotel
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r***i
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10.0
/10
Reviewed 2 week(s) ago
Amazing… booked two room types, a suite and a cottage. The Gadjah Oling Suite has direct ocean views and a beautiful terrace… an unforgettable experience staying in a suite.
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1 people find it helpful
Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay at Ketapang Indah Hotel. We sincerely hope to welcome you back again and provide you with an even better stay on your next visit. Sincerely, The Management Team, Ketapang Indah Hotel
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r***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I was very satisfied with my two room types: a cottage and a suite. The suite was the most impressive; it was comfortable, beautiful, and private. The soap was luxurious and of a classy brand. The food was delicious. There was a welcome drink of coconut water and fruit in the suite.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay at Ketapang Indah Hotel. We sincerely hope to welcome you back again and provide you with an even better stay on your next visit. Sincerely, The Management Team, Ketapang Indah Hotel
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A***a
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10.0
/10
Reviewed 2 week(s) ago
Besttttt, will come back here again
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Nemo C.
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Leisure
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9.7
/10
Reviewed 2 week(s) ago
Beautiful hotel with a pool. Staff very friendly and helpful. Very close to Baluran National Park and Ketapang train station. Breakfast is amazing!
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for sharing your kind words with us. We are truly delighted to know that you had such a wonderful experience during your stay. It was our pleasure to have you with us, and we sincerely hope to welcome you back to Ketapang Indah Hotel, where more beautiful moments await. Warmest regards, Ketapang Indah Hotel
Sofi I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
nyaman, recommended for family
2 people find it helpful
Kalya A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Helpful staff, delicious food, and excellent facilities. I'll definitely be back if I ever visit Banyuwangi.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay at Ketapang Indah Hotel. We sincerely hope to welcome you back again and provide you with an even better stay on your next visit. Sincerely, The Management Team, Ketapang Indah Hotel
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Diana H.
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10.0
/10
Reviewed 3 week(s) ago
It was truly a memorable experience. The staff were incredibly friendly. The place was super comfortable and clean. The kids were absolutely delighted.
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Accommodation's Reply
23 Sep 2026
Dear Guest, Thank you very much for taking the time to share your feedback about your stay. We are delighted to hear that you had a wonderful time at Van Intah Hotel (Kedah). We will do our best to ensure your next stay is even more satisfying. Thank you again. Sincerely, The Management Team of Van Intah Hotel (Kedah)
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ratna k.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It was so great, but it's a shame I didn't claim the free photo because I was in a rush. I'll definitely stay here next time I visit Banyuwangi.
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LAURA A. S.
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10.0
/10
Reviewed 5 week(s) ago
There's a turtle release, which makes the kids even more comfortable. The atmosphere is beautiful, and the beach views are beautiful.
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
There was a free photo session, but because it was hot, the photo session was not used.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for sharing your experience staying at Ketapang Indah Hotel. We understand that the extremely hot weather may have made it inconvenient for you to participate in this free photography activity. We hope that the weather will improve in the future so that you can enjoy taking photos and capturing your precious moments during your stay at Ketapang Indah Hotel. We look forward to welcoming you back again for an even better experience. Sincerely, The Management Team, Ketapang Indah Hotel
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff were extremely friendly and did their jobs well. The hotel is very close to the beach, and the pool is clean and comfortable. Room service was prompt, and the food was delicious. I found the breakfast variety a bit lacking, but overall, the food was delicious. Thank you to all the staff at Hotel Ketapang Indah.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you very much for sharing your experience staying at Ketapang Indah Hotel. We are delighted to hear that you appreciated the friendliness of our staff, the convenient beach location, the cleanliness of the swimming pool, and the excellent room service and food. We also appreciate your feedback regarding the breakfast options. We will forward this feedback to the relevant team for evaluation and improvement in the future. Thank you for your appreciation and trust in the entire Ketapang Indah Hotel team. We hope to welcome you back again soon. Sincerely, The Management Team, Ketapang Indah Hotel
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very good, really worth it for a short vacation from the capital ❤️👍
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for choosing Ketapang Indah Hotel and thank you for taking the time to share your positive review about your memorable stay. We are committed to providing the best service to all our guests. Thank you for your visit and we hope to welcome you back again soon. Sincerely, The Management Team, Ketapang Indah Hotel
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WINDAH K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, clean, easy access, the beach view is very beautiful.
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Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Thank you for choosing Ketapang Indah Hotel and for taking the time to share your positive review about your memorable stay. We are committed to providing the best service to all our guests. Thank you for your visit, and we hope to welcome you back again soon. Sincerely, The Management Team, Ketapang Indah Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Hotel → Great Location → Great View → Great Cleanliness → Great Breakfast → Excellent Dinner → Mediocre Photo session → Misleading It was really nice to stay here. The hotel is located near the city center, but it still offers a great view of the ocean and Bali. The cleanliness and ambience of the hotel were great as well. I tried the restaurant for dinner, but unfortunately, it wasn't that great. The fried chicken was quite bland, although the sambal was delicious. The lemon tea was also too sour because there was too much lime in it. However, the breakfast was amazing, especially the sambal tempong! We also got a free photo session, but unfortunately, it felt a bit like a scam. We weren't clearly informed that the "free photo session" only included one printed photo for the entire 20-minute session. We also didn't receive the digital files. If we wanted the soft copies, we had to pay IDR 150,000 for 2 files or IDR 600,000 for 10 files. It honestly felt misleading to us. I'm glad I asked about the details and read the terms before taking the photos, so we decided to just take the one printed photo and skip the additional digital files. Overall, the hotel itself was great, but the photo session experience definitely left a bad impression.
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1 people find it helpful
Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Thank you for sharing such an honest and detailed review. We are glad to hear that you enjoyed our location, ocean and Bali views, cleanliness, ambience, and especially our breakfast and sambal tempong. We are sorry, however, that your dinner experience did not meet your expectations. Your comments about the fried chicken and lemon tea have been shared with our Food & Beverage team for review. We also sincerely apologize for the misunderstanding regarding our complimentary photo session. We understand how the offer could have felt misleading if the inclusions and additional charges were not explained clearly enough beforehand. This is not the experience we want our guests to have. We will review how the programme is communicated so the terms, including the complimentary printed photo and optional digital files, are clear from the beginning. Thank you for bringing this to our attention. Your feedback is valuable and helps us improve. Kind regards, Management of Ketapang Indah Hotel
Yudhi R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The Ocean View room is nice. The atmosphere is perfect for a vacation.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Thank you for choosing Ketapang Indah Hotel and for taking the time to share your positive review about your memorable stay. We are committed to providing the best service to all our guests. Thank you for your visit and we hope to welcome you back again soon. Sincerely, The Management Team, Ketapang Indah Hotel
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Number of reviews per page
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