My team and I stayed one night at this hotel. Overall, the facilities were quite satisfactory.
- The room was clean and comfortable (9/10).
- The bathroom was also clean.
- There's a swimming pool.
- Breakfast was served starting at 5:00 AM, which was very helpful since we had an early flight.
However, there were a few important points to note regarding the receptionist service.
That night, we had requested a morning call at 4:00 AM, but there was no reminder. Luckily, we had set our alarm, so we weren't late.
We also requested a receipt confirming the previous night's stay, but the receptionist said that this request should only be submitted at check-out. When checking out, we asked for the receipt again, but the receptionist's response was less than friendly, with an annoyed tone and blaming us for "not requesting it the night before." This made our check-out experience less than pleasant.
In terms of facilities, this hotel is quite good. Hopefully, the front office service can improve in the future, especially in terms of friendliness and consistency of information provided to guests.