8.4
Very Good
From 2,086 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Hotel Gajahmada
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Staff Friendliness (48)
Distance to City Center (44)
Bathroom (44)
Room Space (43)
Bedroom (43)
Hotel Area (38)
Ambiance (35)
Surroundings (31)
Taste (31)
Accessibility (29)
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Traveler Reviews Hotel Gajahmada

Number of reviews per page
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40
Customer reviews
V***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the rooms are clean, and the location is strategic. The breakfast is quite tasty, with a wide variety of fried foods.
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V***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, clean, spacious and nice hotel.
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S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel itself is in the center area, so it is very easy to walk around. Our room was quiet despite the outside traffic. Would repeat this place if they could improve their breakfast selection.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I often stay here when I go back to Pontianak.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A very strategic location, similar to Jalan Mangga Besar in Jakarta.
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audrey w.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Everything was basically good, including the breakfast. Too bad it was really noisy. Not sure if it was from the lounge on the 6th floor or where else, but the thin walls caused me to hear people doing karaoke every night during my stay there. The karaoke lasted all the way from 7 PM to 1 AM.
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Serungke 2.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Clean, tidy, and strategically located. Overall the best. The breakfast is delicious.
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
It serves its purpose as somewhere to spend the night, and little more. I would strongly recommend managing your expectations, as the hotel is rather ordinary and lacks any distinguishing qualities. It is perfectly acceptable for a short stopover if you simply need a bed, but I certainly would not choose it for the overall experience.
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Tika
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Every time I go to Pontianak, I always stay at the Gajahmada Hotel.
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Rahman
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
It was fun, I brought my family. The staff were very friendly, from the receptionist to the security guards, who were always ready to assist guests. The restaurant was a bit lacking in food, and my child was charged a fee, even though he didn't actually eat. But because of the charge, he had no choice but to eat. We were at another hotel, a star-rated one, and my child wasn't charged. But I was still happy. Thank you for the service.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Very strategic location (looking for food, on the main road, close to everywhere), friendly staff, very competitive prices.
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Nur C. Y. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The smell of cigarettes from outside came into the room, otherwise it was fine.
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k***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
The AC is leaking and not cooling. It might be better to have it serviced regularly.
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1 people find it helpful
W***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Satisfied and comfortable, delicious food.
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 20 week(s) ago
The pillows are thin and only 2 pieces, but ask for additional ones and they will be given immediately.
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1 people find it helpful
d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Great, everything can be good as long as there is a request.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Clean rooms, close to Pontianak's culinary scene. Recommended
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D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Nice room. Will come again. Good hospitality.
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U***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Okay, good, really good...
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L***o
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 23 week(s) ago
Room service and complaints are quickly resolved, the atmosphere is calm, it is best if the AC is adjusted to the room space.
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1 people find it helpful
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