7.6
Pleasant
From 866 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.4

Meal

7.5

Location

8.2

Service and Facilites

7.6

People often mention about Hotel Mekkah
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Check-in/out Time (4)
Taste (4)
Accessibility (3)
Family Friendly (3)
Room Space (3)
Bathroom (3)
Variety (3)
In-house Restaurant (3)
Distance to City Center (2)
Staff Friendliness (2)
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Traveler Reviews Hotel Mekkah

Number of reviews per page
20
40
Customer reviews
S***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 17 week(s) ago
A hotel in the city center had a power outage for up to 20 minutes (or maybe more because of early morning check out), is there no generator?????
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Accommodation's Reply
21 Oct 2025
We apologize for the inconvenience. The hotel provides a generator. Your feedback will be an important part of improving the hotel. Thank you.
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tatum p.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Location close to work, friendly staff, comfortable.
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Accommodation's Reply
21 Oct 2025
Thank you for your kind feedback. We look forward to welcoming you back to our hotel again.
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Siti A. R.
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Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 43 week(s) ago
the staff is friendly and helpful, the overall service is good, although initially got a room that had a lot of maintenance, then given a better room. the food is varied and delicious like 9 years ago. strategic location near the mosque, comfortable to live here. Maybe what needs to be improved is the cleanliness under the mattress. thank you for the service. Hopefully next time it can be better.
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3 people find it helpful
Accommodation's Reply
21 Oct 2025
Thank you for your kind feedback. We look forward to welcoming you back to our hotel again.
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 52 week(s) ago
The hotel needs renovation to improve the ambiance.
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3 people find it helpful
Accommodation's Reply
21 Oct 2025
Thank you for your kind feedback. We look forward to welcoming you back to our hotel again.
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DES A.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 60 week(s) ago
Cleanliness can still be improved. Especially in the corners or under the undercarriage.
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1 people find it helpful
C***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Nice hotel because it is located in a strategic place. Friendly service
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1 people find it helpful
ZULKARNAIN ZULKARNAIN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
Alhamdulillah, tempat strategis, menu sarapannya lengkap dan enak, kamarnya bersih dan pelayanannya baik.
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Dessy S. S.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 113 week(s) ago
Plus: AC is on, bed is ok. Minus: dirty bathroom and carpet. The overall hygiene of the facilities can be improved.
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2 people find it helpful
ian f.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 116 week(s) ago
This hotel is nice and comfortable, the location is quite strategic. But because along the road, the hotel is the main office area, so when you're working and coming home from work, the road is quite congested, plus there are lots of red light intersections, it's a complete world of traffic jams 😆. When I stayed there it coincided with the Aceh Cultural Week at Taman Ratu Safiatudin which is located +-300 meters next to the hotel, and I got a room facing the main road which was quite noisy with the sound of vehicles passing by on the main road in front of the hotel Sometimes late at night there are vehicles that deliberately speed with quite loud exhaust sounds. Advice for travelers who are easily awakened by loud noises, if you stay at this hotel, choose a room slightly to the back so that the noise from vehicles outside can be muffled.
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3 people find it helpful
Rita S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 116 week(s) ago
The bathroom smells a bit unpleasant, be careful with the tap water, because I sprayed the water which came out colored. Chocolate. Then if you eat, even though it says it closes at 9.45, my experience is that you get off at 9 for breakfast, you only need one egg and you don't want to add more to the menu. Very disappointing.
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3 people find it helpful
Umi Sri Wahyuningsih
icon-origin-TRAVELOKA
6.3
/10
Reviewed 117 week(s) ago
The hot water (water heater) is not working, I have reported it to the reception but it still doesn't work. The AC is leaking, the WiFi can't be used because it's too slow.
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2 people find it helpful
I Qalbu L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 121 week(s) ago
The hotel rooms are quite clean, only the toilet is a bit dirty and the water in the shower doesn't have hot water 😇.
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2 people find it helpful
ariyadito w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 128 week(s) ago
Hotel bagus, nyaman, sarapannya beragam dan enak dan juga lokasi strategis.
1 people find it helpful
Rita O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 130 week(s) ago
Good location di tengah kota "pelayanan sangat ramah" kamarnya juga worth it banget dengan harganya, breakfast enak dan bervariasi dan yang penting bersih, kalau saya ke Aceh mau menginap di hotel ini lagi.
3 people find it helpful
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indra p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 209 week(s) ago
The service is cool, friendly, comfortable.
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2 people find it helpful
Andriani G.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 265 week(s) ago
Tumpet bathroom toilet, AC not cold.
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1 people find it helpful
Kurnia A. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 265 week(s) ago
Overall good service, nice rooms.
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1 people find it helpful
Ismail H.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 266 week(s) ago
The smell of the room may then be cleaned and noticed.
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Syadza Q.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 279 week(s) ago
Hotelnya jorok dan hotel lama, makanan juga hambar.
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SYAHYURIL
icon-origin-TRAVELOKA
8.5
/10
Reviewed 280 week(s) ago
Very close to places of worship. Oman Al-Makmur Mosque.
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2 people find it helpful
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