Everything went excellently during my stay. I really love the family-friendly atmosphere, and the staff were warm and friendly. The Wi-Fi was sometimes unstable, possibly due to the surrounding location, but it didn’t affect my overall experience. I especially loved the room ambiance and interior design; it felt very comfortable and relaxing. The meals were also impressive, varied, and very delicious. However, there were a few issues. The AC did not function properly; even when set to swing, it stayed in one position and didn’t cool the room effectively despite running for a long time. There was also no hairdryer in the room. The most concerning issue was that my room door could be unlocked using another guest’s key card. This was very surprising and something I have never experienced before. Overall, the stay was still excellent, but these issues need attention.

A real staycation, spacious room, kids friendly

Delicious breakfast. Clean and fragrant room.

Breakfast was less varied, perhaps because there weren't many visitors.

The hotel is comfortable, and the kids can have fun playing here. The children's pool is also warm.

The staff is friendly, the ambiance is great, the room is spacious and comfortable. Although there was a problem with the TV not turning on, it was okay. Overall, I was very happy!!

I stayed here when Bandung was at its coldest, and the air was really nice. Overall, everything was quite comfortable, and they always have a cool staff. The restaurant food was mediocre.

The hotel staff was friendly, the hotel atmosphere was cool and breezy, fitting the typical Lembang atmosphere. Besides breakfast, we also got a free dinner, and the room was also nice and comfortable. Recommended to bring the family here. Thank you, Hotel House Tour Uphill team 🫶🏻

Everyone had a great time staying here, the food was delicious. I stay here every year.

The water went out in the toilet near the public area. My child had just finished swimming and wanted to rinse off in the bathroom because there was a lot of sand and he needed to pee. Oh, the water went out. As a result, I had to carry my child to the room, but it was okay after that, the staff immediately handled it.

Great, homey, will be even better! 👍

there should be sign of no smoking around the pool and sand area, its funny when there arw many childrens in that area but people still smoking

Very comfortable, clean, and perfect for those visiting Dusun Bambu and the Floating Market, thanks to its central location. Furthermore, the cabin rooms are very comfortable. The kids loved the in-room bathtub.

I rented the loft one. downstairs is good because it has AC but the upstairs without AC is too hot...

The room was clean and comfortable, breakfast at the restaurant was satisfying and delicious, really satisfied, the kids were happy.

So far, it's OK. It's just that the breakfast isn't very varied.

Cakeep, good, service ok, food ok

Stayed in a large room, the atmosphere was pleasant, but the TV area was a bit stuffy because there was no open ventilation, only a glass door that could be opened to the balcony overlooking the local plantation, so there were lots of insects. Breakfast was less varied, but the taste was good. The staff was less helpful, we had to carry our own luggage to the room, no one helped or offered assistance. Kids friendly

You can do better with the sand and also the flies. They disturbed my stay honestly.

The cleanliness of the towels is a shame, for a good hotel it should be a priority, otherwise everything is ok.