The House Tour Uphill

Explore The House Tour Uphill
8.5
Very Good
From 3,186 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about The House Tour Uphill
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Ambiance (79)
Family Friendly (78)
Staff Friendliness (78)
Taste (69)
Room Space (66)
Hotel Area (66)
Bathroom (64)
Bedroom (63)
Variety (61)
Accessibility (52)
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Traveler Reviews The House Tour Uphill

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
I really enjoyed staying here, the hotel is kid-friendly. I'd recommend having a heated pool, because the air here is cold, so the kids will want to swim, hehe.
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Derryl A.
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Leisure
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8.5
/10
Reviewed 4 day(s) ago
Nice hotel near Lembang and Setiabudi.
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1 people find it helpful
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Dessy P.
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9.7
/10
Reviewed 7 day(s) ago
A comfortable and pleasant family hotel.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very comfortable. There's a garden behind the room. The room quality is good.
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Accommodation's Reply
21 Jul 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Most of all, the facilities and staff were very friendly, but I was a bit disappointed with the bathroom. It smelled like sewage. Maybe the drain cover could be replaced so the smell doesn't get into the bathroom.
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Accommodation's Reply
21 Jul 2026
Hello! We understand there are some maintenance issues we can improve, so we greatly appreciate your feedback regarding The House Tour Hotel Uphill. We will definitely use your suggestions to improve our services in the future. We hope to welcome you again next time! #LivingWithMaja
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R***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
I really enjoyed staying here, the atmosphere is comfortable, the food is very delicious, the room is clean, the hotel staff is also very helpful.
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Accommodation's Reply
21 Jul 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and helpful. Honestly, I ended up upgrading to a cabin room because the bathtub in the medium room felt quite dark and you could see moldy walls at the bottom near the bedside table. Since I was bringing a small child, I decided to upgrade the room because I wanted to stay comfortably. The hotel staff was very helpful in showing me all the other rooms that I could choose until I finally decided to stay in the cabin type, because the large room and extra large room types have spiral stairs. The staff also advised me not to choose that room because I saw I was bringing a toddler who would be safer and more comfortable in the cabin type. Really appreciate it and will definitely be back again.
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4 people find it helpful
Accommodation's Reply
21 Jul 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My first time at House Tour Uphill, the location is still in a lower area, not too steep, making it very safe for low-slung vehicles. It's perfect for kids; the kids' pool is less than 1 meter deep, and the water is warm enough not to be too cold. Since I happened to have a room downstairs, I could easily monitor the kids' sand play and playground from my room, which was very safe.
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Accommodation's Reply
26 Jun 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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s***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
Plus: The children's pool is warm, and the hotel area has many great photo spots. Minuses: The balcony door needs repair because it stays open even though it's a sliding door, and the sand is a bit disturbing to the area around the hotel due to people walking around.
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3 people find it helpful
Accommodation's Reply
06 Jun 2026
Hello! We understand there are still some maintenance issues that we can improve, so we greatly appreciate your feedback regarding The House Tour Hotel Uphill. We will definitely use your suggestions to improve our services in the future. We hope to welcome you again next time! #LivingWithMaja
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Gitaa A.
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Leisure
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9.7
/10
Reviewed 11 week(s) ago
The hotel is really nice, the atmosphere is really nice for refreshing, the staff are really friendly.
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2 people find it helpful
Accommodation's Reply
06 Jun 2026
Hi Gitaa, thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a great time here, and we will continue to strive to create excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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L***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 12 week(s) ago
An aesthetic hotel. It's just noisy at night because of the other guests.
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3 people find it helpful
Accommodation's Reply
06 Jun 2026
Hello! We greatly appreciate your feedback regarding The House Tour Hotel Uphill. We will definitely use your suggestions to improve our experience in the future. We hope to welcome you again next time! #LivingWithMaja
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff here are very friendly and helpful.
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2 people find it helpful
Accommodation's Reply
06 Jun 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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M***d
icon-origin-TRAVELOKA
8.9
/10
Reviewed 14 week(s) ago
The room smells musky, and some of the woods are beginning to crack, but overall experience is still pleasant due to staff service.
1 people find it helpful
Accommodation's Reply
29 Apr 2026
Halo Kak, We acknowledge that there are some maintenance issues that we should fix. Therefore, we are very thankful for your input of The House Tour Hotel Uphill. We will definitely learn from your input to serve our customers better next time. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 17 week(s) ago
The room smells, the smell comes from the bathroom, then the sheets and towels are really dirty like they haven't been changed for a long time, even though the concept is okay, it's a shame if they aren't clean, besides the sofa legs are rotten, I sat down again holding the baby until I fell. For breakfast, it's just standard, I prefer the Riau house tour.
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2 people find it helpful
Accommodation's Reply
07 Apr 2026
Hello! We understand there are some maintenance issues we can improve, so we greatly appreciate your feedback regarding The House Tour Hotel Uphill. We will definitely use your suggestions to improve our services in the future. We hope to welcome you again next time! #LivingWithMaja
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B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 17 week(s) ago
Please improve the room cleanliness. It doesn't match the rating. The AC isn't cooling, and the pillowcases are yellowing. Especially on the upper floors, it's stuffy if the windows aren't open. The friendly staff helped.
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2 people find it helpful
Accommodation's Reply
07 Apr 2026
Hello! We understand there are some maintenance issues we can improve, so we greatly appreciate your feedback regarding The House Tour Hotel Uphill. We will definitely use your suggestions to improve our services in the future. We hope to welcome you again next time! #LivingWithMaja
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Haris F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The villa is nice and the food is also delicious.
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3 people find it helpful
Accommodation's Reply
07 Apr 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Nice hotel 👍 very recommended for kids
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Accommodation's Reply
07 Apr 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Comfortable, very nice for a staycation to take a break from the city center
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2 people find it helpful
Accommodation's Reply
24 Mar 2026
Hello! Thank you so much for taking the time to write a review for The House Tour Hotel Uphill. We are delighted to hear that you had a wonderful time here, and we strive to continue providing excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 22 week(s) ago
Everything went excellently during my stay. I really love the family-friendly atmosphere, and the staff were warm and friendly. The Wi-Fi was sometimes unstable, possibly due to the surrounding location, but it didn’t affect my overall experience. I especially loved the room ambiance and interior design; it felt very comfortable and relaxing. The meals were also impressive, varied, and very delicious. However, there were a few issues. The AC did not function properly; even when set to swing, it stayed in one position and didn’t cool the room effectively despite running for a long time. There was also no hairdryer in the room. The most concerning issue was that my room door could be unlocked using another guest’s key card. This was very surprising and something I have never experienced before. Overall, the stay was still excellent, but these issues need attention.
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear our beloved guests, We acknowledge that there are some maintenance issues that we should fix. Therefore, we are very thankful for your input of The House Tour Hotel. We will definitely learn from your input to serve our customers better next time. Hopefully we can meet again on the next visit! #LivetheLifewithMaja
Cinthia r. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
A real staycation, spacious room, kids friendly
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4 people find it helpful
Accommodation's Reply
26 Feb 2026
Hello Cynthia, thank you so much for taking the time to write a review for The House Tour Hotel. We are delighted to hear that you had a wonderful experience here, and we are committed to continuing to create excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja
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Number of reviews per page
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