Star Apartment Lt. 19 & 20

Explore Star Apartment Lt. 19 & 20
8.2
Very Good
From 6,379 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

7.8

Location

8.5

Service and Facilites

8.2

People often mention about Star Apartment Lt. 19 & 20
All
Bedroom (99)
Distance to City Center (88)
Staff Friendliness (85)
Room Space (82)
Ambiance (75)
Bathroom (69)
Accessibility (64)
Surroundings (61)
Check-in/out Time (52)
Hotel Area (52)
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Traveler Reviews Star Apartment Lt. 19 & 20

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40
Customer reviews
P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Wi-Fi still sometimes disconnects, the staff are friendly, safe, easy access.
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a***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and helped carry things.
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1 people find it helpful
e***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Comfortable but the AC is not cold enough, it feels stuffy.
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M***o
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
Many of the lights were out, especially the nightlights. The TVs also didn't support YouTube, unlike the management on the 22nd floor and above.
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M***o
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
The AC was on but couldn't be adjusted. The bathroom soap was out of stock. My biggest regret was that the TV didn't support YouTube, unlike the rooms on the 22nd floor and above.
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I***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was clean, had adequate amenities, and included a stove and electric kettle. The air conditioning wasn't cold enough and couldn't be adjusted. The TV antenna wouldn't work.
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1 people find it helpful
E***i
icon-origin-TRAVELOKA
5.8
/10
Reviewed 4 week(s) ago
The mattress was uneven, and I asked for a replacement, but they said they couldn't, even though there were plenty of empty beds. Wi-Fi was available, but no internet. Cellular signal was very limited on the 19th floor (I've tried two providers). The power outlets were far away, only near the TV and the kitchen. So, if you wanted to charge your phone while lying down, you couldn't.
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4 people find it helpful
W***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Okay, I'll try again next time. It's totally worth it, pocket-friendly, and clean.
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1 people find it helpful
S***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice and comfortable. Strategic location.
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1 people find it helpful
V***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is very friendly, the rooms are clean, cool, and fragrant, and the view is stunning. The AC is very cold even though it's very hot outside. The price is affordable, perfect for those of you on a budget who are looking for a fresh and refreshing place to stay. ☺️
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Ika P. S.
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Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Overall, I was satisfied. The room was spacious, had a mini kitchenette for cooking noodles, and there was also a refrigerator. However, the AC wasn't cold enough, possibly due to the central air conditioning. It would be better to upgrade the AC to make it cooler.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A unit priced under 200 but with a swimming pool like this is truly excellent. The room is clean, tidy, and spacious. Complete bathroom amenities. There's a stove, eating and cooking utensils, and the view of the city lights is also excellent.
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3 people find it helpful
S***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Uncomfortable atmosphere, dark and cramped parking, good reception but poor customer service. Management is unclear, and the stairs are very dirty and messy. Someone followed me into the elevator, not pressing the floor, but instead following me to my floor and looking at my room. It's more like an abandoned building. The ratings are too good for a place like this. After less than 30 minutes, I ended up moving to another accommodation. I didn't take any photos, I was in no mood.
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3 people find it helpful
Parapara x.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Easy check-in, check-out, complete facilities.
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I***e
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
The kitchen sink and faucet leaked and spilled onto the bedroom floor. The air conditioning was hot.
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R***h
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Everything was fine, the room smelled nice, was clean, had an electric stove, a very cold refrigerator, and a water heater for just drinking coffee or tea. The place was comfortable, with a view of Semarang city. But the elevator was a bit slow, waiting for 5 minutes. The Wi-Fi didn't work. For some reason, the sheets made my skin itchy even though they looked clean. But it was worth it for the price, with complete facilities.
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Arfita S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The best of the best, fast process without any hassle.
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1 people find it helpful
Arfita S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The best of the best, fast process without any hassle.
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Ilham J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Overall everything is good, it's just not very airtight and the refrigerator doesn't work.
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2 people find it helpful
Yoga E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
The service is okay. The facilities are okay. It's just that the room signal is weak, the Wi-Fi is terrible, and the shower doesn't have hot water. Otherwise, it's fine.
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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