Hotel New Coklat

Explore Hotel New Coklat
8.2
Very Good
From 2,015 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.7

Location

8.5

Service and Facilites

8.1

People often mention about Hotel New Coklat
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Distance to City Center (24)
Staff Friendliness (24)
Accessibility (21)
Bedroom (20)
Ambiance (17)
Room Space (17)
Bathroom (15)
Hotel Area (12)
Check-in/out Time (11)
Surroundings (10)
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Traveler Reviews Hotel New Coklat

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Customer reviews
A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Friendly staff, location close to the station.
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Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
First time staying at this place, the distance to Gubeng Lama Station is very close, Grand City mall is also close, suitable for low budget groups, but my note, the staff lacks initiative, used blankets are left in the elevator, one of the rooms has a TV remote that doesn't work, the faucet is leaking, the blanket still has stains, apparently there are no rooms with 1 bed, all have 2 beds, hopefully this can be used as evaluation material for the hotel owner to improve their service, and one more thing, a 100K deposit is required
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A***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 9 week(s) ago
The room is very hot, please pay attention to the AC, the wind that comes out is hot wind, the water in the sink is small.
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A***i
icon-Transit
Transit
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9.7
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, clean, but it's a shame there's no restaurant service because it's closed.
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1 people find it helpful
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I've stayed here several times, and it's quite suitable. I hope it gets even better.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
Value for money hotel, good deal
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Hendra W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel service is quite good, please update the Google Map location, because it is not appropriate...thanks..
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2 people find it helpful
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Evi A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
friendly staff comfortable hotel atmosphere very very close to Gubeng station just exit the hotel station you can see around the hotel many street food. hotel room comfortable clean tidy only tv can not turn on and the elevator when there was trouble but the stairs are comfortable low not draining energy recommended hotel netx if there is a running event in the city book here again
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1 people find it helpful
gusti r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Recommended hotel, strategic location, comfortable, friendly staff.
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1 people find it helpful
gusti r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Good hotel, quite comfortable, strategic, price according to budget
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T***e
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Near the mall. Easy to find food. Very close to Gubeng Station.
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N***i
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Leisure
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8.5
/10
Reviewed 33 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
The picture on the Traveloka app hasn't been updated yet, so it's been renovated while there, there's a 100k deposit when checking in, maybe the minus is the TV is old so I booked 2 rooms and got 1 TV that can't be used in 1 room, the bathroom is okay, but the shower in the 2 rooms I booked is an old shower that needs to be replaced, and maybe the smell of the bathroom when I entered was not pleasant, but after using it a few times it didn't smell anymore, there's no liquid soap or shampoo provided, so there's only a regular round bar of soap, a toothbrush, and toothpaste, the warm water is really good, the bed is great, but not all rooms have the lights that are off, there are no hotel slippers provided here, to find food, there are lots of food in front and beside the hotel and if you want to go anywhere, it's also close because it's in the city center, the staff are friendly, but not all of them are friendly, overall it's okay for a family vacation
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1 people find it helpful
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Very close to Grand City, also very close to the station.
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Friendly staff, clean rooms, close to the station, just cross the street, so it's suitable for those who just want to transit because it's also affordable, 👍
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 38 week(s) ago
Check-in time is 2:00 PM. If you arrive early, you can leave your bags first. There is an elevator, which is very helpful for those who bring a lot of luggage so it's not heavy to carry it to the room. The staff is friendly and helpful. Amenities include towels, toothbrush and toothpaste, a small bar of soap, no shampoo (but, it's okay, not a big deal, you can bring your own). The room also has an intercom telephone, TV, electric kettle, coffee, tea, cups, and 2 bottles of water. There is also a mini fridge. Very useful for those who need to store food/drinks/breast milk/complementary food. Overall good... what are the shortcomings? Maybe the hotel is not that spacious, it's compact, but it's worth the price
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1 people find it helpful
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ROBI F. H.
icon-Leisure
Leisure
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8.8
/10
Reviewed 39 week(s) ago
The hotel is clean, comfortable and pleasant, it's just a shame they don't provide breakfast.
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A***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
It's very close to Gubeng Lama Station. It's perfect for backpackers, especially solo travelers. The staff is very friendly.
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W***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 49 week(s) ago
Actually, for my first time in Surabaya, the hotel's location made it a bit confusing to find because it's right next to a flyover. So, I had to be careful about the entrance. It's very close to Gubeng Station, about 500 meters away. The service is very friendly, with a doorman ready to open the lobby door for you at the reception. Parking is quite spacious, both inside and outside the hotel, accommodating cars and motorcycles. There's a waiting and lounge area in front of the hotel lobby for smokers. The place is cool. The room amenities are quite complete. There's an elevator, windows that open, and hot water for showers. For a quick bite to eat, there are plenty of affordable food vendors around the hotel.
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2 people find it helpful
B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 50 week(s) ago
A nice place to stay in Surabaya
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