People often mention about Java Heritage Hotel Purwokerto
All
Taste (90)
Room Space (87)
Staff Friendliness (86)
Variety (86)
Hotel Area (85)
Bedroom (81)
Ambiance (77)
Distance to City Center (76)
Family Friendly (73)
Bathroom (72)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Java Heritage Hotel Purwokerto
Number of reviews per page
20
20
40
40
Customer reviews
RT
Rizky T.
Leisure
9.7
/10
Reviewed 3 day(s) ago
Recommended hotel, because of friendly staff, spacious room, great pool, and beautiful view with Mount Slamet. Unfortunately, I got concerned when I got check-in process that one officer given key access to another one by throwing it, hopefully he did it accidentally. Somehow, still the best one for staying place in Purwokerto 👍🙏
Read More
Find this review helpful?
N
Nurhelma
Leisure
8.8
/10
Reviewed 6 day(s) ago
Close to everywhere from the city center
See original
Find this review helpful?
Herman S.
10.0
/10
Reviewed 1 week(s) ago
The staff is very friendly, I forgot my tablet and they reminded me and got it back 🙏🙏🙏🙏
See original
Find this review helpful?
ek
endang k.
10.0
/10
Reviewed 1 week(s) ago
Very satisfied staying here, friendly service, easy check in, big room, big bed, very clean, what's more surprising is the food is very delicious, no regrets staying here, got a cheap price with good facilities and service, pool.
See original
Find this review helpful?
M***a
9.4
/10
Reviewed 4 week(s) ago
Nice.. Can't wait to visit again. 😁
Find this review helpful?
Reijo
Leisure
10.0
/10
Reviewed 5 week(s) ago
Excellent breakfast and friendly staff 👌
Find this review helpful?
O***g
Leisure
8.5
/10
Reviewed 5 week(s) ago
One of the best hotels in Purwokerto, an old hotel but still quite good, parking is also spacious.
See original
1 people find it helpful
Emeralda
Staycation
10.0
/10
Reviewed 5 week(s) ago
The best hotel in Purwokerto. Blueberry cheesecake was delicious and the price was cheaper. Having a good pool, the labirin garden, and the playground for children. It's really recommended for a staycation with family.
Find this review helpful?
T***k
Leisure
10.0
/10
Reviewed 5 week(s) ago
This is the 3rd time I have been to Purwokerto and always stayed here... The most luxurious hotel in Purwokerto with the most strategic location. Affordable prices and delicious food.
See original
1 people find it helpful
Dhimas
9.0
/10
Reviewed 5 week(s) ago
Actually, staying here was recommended by a friend who is a PWT, the service is okay, the location is good, btw we got upgraded to the executive pool, because the deluxe doesn't have a king. Just need a few notes: 1. Food for western food is less varied 2. The vinyl floor in the room is a little raised 3. The bathroom smells a little bit of urine 4. Additional options for a deluxe king room Good service: 1. Room service is very fast without any fuss 2. The mineral water is Aqua Reflection, and if you haven't drunk it that day, they will add 2 instead of 4 3. The staff is very friendly Will come back again, hopefully there will be changes when I come back again
Read More
See original
1 people find it helpful
S***a
8.7
/10
Reviewed 6 week(s) ago
Everything was fine, except for the incredibly long check-in time. We arrived at 2:00 PM, but the room wasn't ready yet, and we had to wait a long time. We were finally able to check in around 2:30 PM. I think this is very unprofessional for a 4-star hotel. It needs to be improved. Thanks.
See original
Find this review helpful?
M***a
5.0
/10
Reviewed 6 week(s) ago
I've stayed in many hotels while traveling, and this was the first time the power went out overnight. When I asked for compensation, they only gave me a water bottle, and the reason was that I hadn't reported it the night before. I woke up that night to find the power out. The problem is, this is a four-star hotel that costs over 1 million rupiah a night; the service and maintenance should be good.
Read More
See original
Find this review helpful?
AS
Achmad S.
Staycation
8.5
/10
Reviewed 6 week(s) ago
Ok, good... Quite fun
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Dear Ms. Ahmad S., Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with our hotel's facilities and services. We hope to welcome you back to Java Heritage Hotel for your next stay. If you require further information about this hotel, please contact us at 0281***. Sincerely, The Management Team, Java Heritage Hotel
See original
nk
nico k.
Transit
9.7
/10
Reviewed 7 week(s) ago
Nice and comfortable hotel, food also tastes good.
See original
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Mr. Niko, Thank you very much for your kind review. We are delighted to hear that you enjoyed our comfortable facilities and services. We hope to welcome you again. If you have any questions about this hotel, please contact us at 02***. Thank you, The Java Heritage Hotel Management Team.
See original
Y***a
9.1
/10
Reviewed 7 week(s) ago
A family-friendly hotel with varied food and a spacious, comfortable swimming pool. Recommended for both business and family travelers.
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted that you enjoyed our facilities and comfortable services. We hope to welcome you back to Java Heritage Hotel again. If you have any questions about this hotel, please contact us at 0281***. Thank you, The Java Heritage Hotel Management Team.
See original
D***a
8.8
/10
Reviewed 9 week(s) ago
The hotel is located in the city center and walking distance to Kemambang Park, that is good for parents with toddlers. The hotel is quite spacious and clean with good breakfast options. While the bedroom size and cleanliness is okay, the soundproof is terrible. For some reason, the door is too short and we can hear people speaking and laughing in front of our room at midnight, even when they are only passing. Honestly, please change that door.
Read More
Find this review helpful?
Accommodation's Reply
19 Mar 2026
Dear Sir/Madam,
Thank you for your review and feedback. We are pleased to know that you enjoyed our location and facilities.
We sincerely apologize for the inconvenience regarding the noise from outside the room. This will be our concern for improvement. We look forward to welcoming you back. For further information, please contact us at 0281 – 634321.
Sincerely,
Management of Java Heritage Hotel
s***a
Staycation
10.0
/10
Reviewed 10 week(s) ago
The room is spacious, the breakfast is varied and delicious.
See original
Find this review helpful?
Accommodation's Reply
19 Mar 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We are delighted that you were satisfied with the comfortable environment, services, and facilities provided by our staff. We hope to welcome you back to Java Heritage Hotel again. If you require further information about this hotel, please contact us at 0281****. Thank you, The Java Heritage Hotel Management Team.
See original
Dj
Dwi j. N.
9.1
/10
Reviewed 10 week(s) ago
Every time I visit Purwokerto, I always stay at the Java Heritage Hotel, having previously stayed at another hotel. The facilities are good, but sometimes the noise from the pub next door can get into my room.
See original
2 people find it helpful
Accommodation's Reply
19 Mar 2026
Dear Valued Guest, Thank you for choosing our hotel during your visit to Pegu. We apologize for any inconvenience caused by the noise both inside and outside your room. We take your valuable feedback seriously and will strive to improve our services to make your next stay even more comfortable. For any questions regarding the hotel, please contact us at 0281***. Thank you, Java Heritage Hotel Staff.
See original
R***y
Staycation
9.7
/10
Reviewed 10 week(s) ago
The cleanliness of the towels could be improved, everything else is fine.
See original
Find this review helpful?
Accommodation's Reply
19 Mar 2026
Dear Valued Guest, Thank you very much for your valuable feedback and rating. Your comment regarding the cleanliness of the towels is very valuable and will be taken into consideration in our future service improvement plans. We hope to welcome you back again. If you have any questions about this hotel, please contact us at 028***. Thank you, The Java Heritage Hotel Management Team.
See original
Desi P. A.
9.1
/10
Reviewed 10 week(s) ago
Spacious, comfortable rooms, delicious food, strategic location, and undeniably comfortable. Ample parking and easy access. The staff are all friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
19 Mar 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted that you were satisfied with the comfortable atmosphere, service, and facilities provided by our staff. We hope to welcome you back to Java Heritage Hotel again. If you would like more information about this hotel, please contact us at 0281***. Sincerely, The Management Team, Java Heritage Hotel
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia