r
rani
5.8
/10
Reviewed 3 week(s) ago
Upon check-in, we weren't directed to our room, as there are several buildings. There were no room number boards on each floor, even though we had to climb stairs. Be careful, the door couldn't be locked from the inside. We argued because they said it couldn't be opened from the outside, even though the standard door should be locked from the inside. I decided to move hotels immediately.
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Accommodation's Reply
15 May 2026
Dear Valued Guest, We at Bill Hotel Baturaja would like to apologize for any shortcomings or errors that may have caused you inconvenience. Thank you for your review, which reminds us to improve our services and provide even better facilities. We hope to serve you again in the future. Thank you. Sincerely, Bill Hotel Baturaja
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