Thank you for your review. We greatly appreciate your appreciation for the comfort and cleanliness of our room. However, we are deeply sorry about the unsatisfactory experience regarding the quality of the food you received. Your feedback is taken very seriously, particularly concerning the cleanliness and service standards in the kitchen area, which certainly did not reflect the service standards we expect. We have contacted the relevant teams to assess and improve the quality of our service, including cleanliness, food preparation, and service. We are committed to continuously improving the quality of our service to provide a better experience during your next stay. We hope to welcome you back for a more satisfying experience. Sincerely, The Hotel Management